79
good

T-Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
1383 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
1383 Reports
T-Mobile - Latest Quality Issues
Android
Dec 20, 2024
I'm unable to uninstall this App I can update please update so it can be permanently delete from the play store on all accounts
Android
Dec 20, 2024
Terrible app!!!!! Have to login multiple times to get it to barely function. Will not load pages. Overall crashes constantly. I can't believe I'm saying this but the Sprint app was better functioning than this horrendous excuse. Uninstalling on all devices to never use again!!!!!
Android
Dec 20, 2024
The app used to work as intended. Now I can't log in with my fingerprint, or at all if fingerprint login is enabled. The app demands I log in every time I take another step. For example, if I upgrade a device, it will ask me to login to see my account, then again to view the device, and then again when I try to add an item to the cart. Beyond ridiculous at this point
Android
Dec 21, 2024
doesn't let me in
Android
Dec 21, 2024
Absurd instructions. Says to move to T-Mobile Life app and delete this one, but my LG G7 from T-Mobile is incompatible!?
Android
Dec 21, 2024
Cannot uninstall no matter what I try.
Android
Dec 22, 2024
Every update, you try to push a dozen bs games and apps onto my device and force me to uncheck items on 5 pages of garbage apps. Every time I get closer to switching to a different carrier. You need to knock that off. It's deeply frustrating. Here we are again. Now I tried to cancel the app pop-up and you decided that was permission to install a dozen stupid games and junk apps. How much are you getting paid to push this, and why can't I apply to have a credit to my account for my share?
Android
Dec 22, 2024
I have been wIth T mobile over fifteen years. I have came into a hard time and asked for three days extension and under no circumstances would they listen or help. my father's funeral and I'm out of state. but NONE help. I only asked three days. also my bill has went from 260$ a month to 500 due to new phones after I was told my bill wouldn't change. I have loved them for years but I'm ready to change service. very unhappy after my phone call today.
Android
Dec 23, 2024
T-Mobile has good service in certain areas and it's pretty damn good. But the app they discontinued was the only one that works with these phones that I have I like my old phone sorry guys I'm not buying a new 5G phone I don't need one. I think the new T-Mobile Life app should be 3G 4G compatible why would they change this??? Oh that's right money hungry company. 👎🏻
T-Mobile - Product Description
Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place
·         Try the T-Mobile network with Network Pass
·         Switch to T-Mobile in minutes with Easy Switch
·         Compare network performance with Network Scorecard
·         Manage your account, add and remove services, and change plans
·         Pay bills, set-up autopay, and payment plan options
·         Shop devices and view offers
·         Manage international data
·         Profile settings
Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

Have Feedback?  Email us at iosappfeedback@t-mobile.com
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