Quality degradation at T-Mobile  
Users report higher volume of Quality Issues than usual
75
good

T-Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
386 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
386 Reports
T-Mobile - Latest Quality Issues
Android
Jan 27, 2025
Its not retired. Can't be uninstalled as Timmobilized is advising to do. It's a system app, can only roll back updates. And it's been replaced by yet another app that's so ridiculously kitchen sinked (like digits) that they can't be forthright and transparent about why it's talking out of both sides of its mouth and telling users that they both ARE and AREN'T authorized as the Primary Account Holder to do the task they're trying to do and no I don't want to chat, I want to use an app that works
Android
Jan 27, 2025
Yall told us to Uninstall this but we don't have that option 🤬🤬
Android
Jan 27, 2025
So, you're telling me that this app, that takes up 640MB on my phone, that I cannot remove, is obsolete? And this is an app that T-Mobile flashed to my phone when they bought Sprint, and I have NEVER needed it. Thanks a lot T-Mobile.
Android
Jan 28, 2025
service not to great in my work area.
Android
Jan 29, 2025
Just don't understand why I have to change my account. Hopefully, I will soon.
Android
Jan 29, 2025
It doesn't work says I need tlife but I can't download says phone too old
Android
Jan 29, 2025
Why can't I delete this app since it is no longer used? It uninstall updates but won't fully delete
Android
Jan 29, 2025
So they've switched to a new app called T Life and I'm stuck with this taking up space on my phone because it can't be un-installed
Android
Jan 30, 2025
Wow this isnt good. I was told while back tmobile app was going to xpire, have to download Tlite. Then delete old xpird app. I downloaded Tlite, phone been glitching nonstop. And, old app suppose to be running till Jan 31,its the 28th,and i checked other day, it says app has xpired. The new app still saying Tmobile still up,conflitcting! Either way ,my phone been haunted since T-lite. And, i cannot delete the old Tmobile ,with blank xpired screen. Mess! Edit: i just uninstalled ,it still shows
T-Mobile - Product Description
Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place
·         Try the T-Mobile network with Network Pass
·         Switch to T-Mobile in minutes with Easy Switch
·         Compare network performance with Network Scorecard
·         Manage your account, add and remove services, and change plans
·         Pay bills, set-up autopay, and payment plan options
·         Shop devices and view offers
·         Manage international data
·         Profile settings
Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

Have Feedback?  Email us at iosappfeedback@t-mobile.com
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