61
fair
T-Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
197 Reports
197 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
197 Reports
197 Reports
T-Mobile - Latest Quality Issues
Android
Feb 27, 2025
Bloatware that automatically follows me to every phone I get, regardless the carrier. I don't even have service through them but here's their Bloat chasing me down again.
Android
Feb 28, 2025
My internet went down. I contacted tmobile through their live chat. The representative I was connected with took 5 minutes to respond to everything I said. In the end, I was stuck on the phone for an hour and only got the "try restarting the modem " and "please run a speed test." I already restarted the modem before I contacted them, and I can not run a speed test on a modem that does not appear! By the time I got off work, I found out that they're closed. Really disappointed. Do not recommend.
Android
Feb 28, 2025
I love the T-mobile wifi service, amazing. The apps are horrible. Let me stay signed into my account, it glitches, payments don't post. It's honesty not that difficult to make a decent app. Please fix it
Android
Feb 28, 2025
Don't have your service because it never worked and I was never was. charged correctly.
Android
Mar 1, 2025
This app says it has been retired...THEN WHY CAN'T I DELETE IT FROM MY PHONE?
Android
Mar 1, 2025
I'm not under t-mobile anymore. Why can't I delete this app?
Android
Mar 1, 2025
Trying to get rid of this. It won't die.
Android
Mar 1, 2025
If this app has moved to T-Life, please allow us to delete it, not just disable it. It is the epitome of BLOATWARE, and a vulnerability waiting to happen. As an employee, this is damn embarrassing.
Android
Mar 1, 2025
If the app is no longer useful, why can't I delete it?
T-Mobile - Product Description
Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place · Try the T-Mobile network with Network Pass · Switch to T-Mobile in minutes with Easy Switch · Compare network performance with Network Scorecard · Manage your account, add and remove services, and change plans · Pay bills, set-up autopay, and payment plan options · Shop devices and view offers · Manage international data · Profile settings Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go! Have Feedback? Email us at iosappfeedback@t-mobile.com
All intellectual property rights, including trademarks and word marks, are the property of respective owners