61
fair

Toast Takeout & Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
105 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
49 Reports
User Feedback
32%
iOS
49 Reports
68%
Android
105 Reports
Toast Takeout & Delivery - Latest Quality Issues
Android
Mar 28, 2025
I think it would be great if this app allowed notifications. apparently the only notification that I can get it to do is location. it worked for a period of time, but now I don't get notifications when I order food at all in either text or through this app. it would be great if it did. thanks!
Android
Mar 29, 2025
There is literally NO CUSTOMER SUPPORT . I contacted the restaurant POS spt and the gentleman that attempted to help, said there is no customer spt, it DOES NOT EXIST. Contact the restaurant and if that doesn't work out, call my bank and dispute the charge. What company offers a service and does not spt it. They screw up, you have to fix your own issue. They use UBER EATS drivers as spt, but yet UBER EATS won't help you either, despite their driver receiving a tip 😡. So pissed right now!!!
iOS
Mar 29, 2025
“No refund not our fault”
Ordered, waited, went to pick up and the restaurant is closed. Toast support is an AI chat or who tells you to keep calling the restaurant (still closed) because they can't do anything. Should be as easy as cancelling the charge. Got ripped off and given nothing. Back to DoorDash even if it's worse for the business womp womp.
Android
Mar 29, 2025
Can't find things locally that I know for a fact use toast. Not a great look.
iOS
Mar 30, 2025
Use at your own risk
Lost money . Driver texted me his car stopped working. Never got my food and customer service is useless. Their only response is they have no control over their drivers????
Android
Mar 30, 2025
there's no way to view rewards balance in the app.
iOS
Mar 30, 2025
Slow, so slow
The app scans the code at the table. Spins for five (5) minutes before I gave up and went to the website. So far app is only good for pickup
Android
Mar 31, 2025
had to change my pickup time cuz platform doesn't present the edit button in a visible manner, so deafult asap option was chosen. on other platforms, you call the customer service number, and they help you. I got kicked around by the restaurant and toasttab customer service rep variel, with no resolution reached as each entity told me to reach out to the other, not one willing to help me with the issue. the restaurant could have handled it easily enough, and mind that I wasn't canceling order
Android
Mar 31, 2025
I never received a code to log in. Basically unusable.
Toast Takeout & Delivery - Product Description
Order ahead from your favorite restaurants. Customize your order, pay in seconds, and pick it up in-store. Toast TakeOut is your VIP access to the best food.
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