Quality degradation at Tolls NY  
Users report higher volume of Quality Issues than usual
18
poor

Tolls NY | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
17%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
283 Reports
User Feedback
83%
iOS
283 Reports
17%
Android
59 Reports
Tolls NY - Latest Quality Issues
iOS
Feb 27, 2025
Bugged
App does not open whenever I open it. I constantly have to uninstall and reinstall the app. Please fix this.
iOS
Feb 28, 2025
No longer works unless app deleted
Since the last update 3 weeks ago, the app no longer loads unless you delete it. It needs to be fixed. Before this last update it worked like it was supposed to. Now, I just go to the website on my phone instead of using the app. It works only after being deleted and when you try to use it after it's closed, it goes back to not working.
iOS
Feb 28, 2025
No works
A month ago it does not work
iOS
Feb 28, 2025
Fix the big bug!
The application is not working. You have to reinstall it every time you need to use it. If you try to use it for a second time, it will stay on the main screen and won't load… Before that, was really useful, so please fix it!
iOS
Feb 28, 2025
Fix it!! Scammer
I have to delete and and re download everytime i have to use the app
iOS
Feb 28, 2025
Bugs
The app doesn't open anymore, when is the next update ?
iOS
Feb 28, 2025
Useless
This app is useless and crashes every single time on the iPhone 16 Pro Max. Newest iPhone available and this glitchy useless app is not working. Even after updating it, it still shows an error message. Im running newest ios firmware too. App is useless.
iOS
Feb 28, 2025
App not working after new iOS update
Please fix. App mot working after iOS update. Have to delete and redownload the app and them delete and redownload the app.
Android
Feb 28, 2025
The application is super good, but I have had some problems recharging the balance, they charge you but do not post it in your account 🥺🥺🥺🥺
Tolls NY - Product Description
Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail customers to easily manage accounts and make payments. Download today.

Manage your E-ZPass account, find and pay Tolls by Mail invoices, view your driving history and more.

•	Check your account balance
•	Get important account alerts
•	View your toll history
•	Learn what E-ZPass plan is best for you
•	Change payment methods
•	Make one-time payments
•	Update vehicle information
Find and pay your Tolls by Mail invoices:
•	Quickly scan and pay your paper Tolls by Mail invoice
•	Search for trips you’ve taken using your license plate
•	Plan future trips
•	Opt-in to receive Tolls by Mail invoices digitally
Want to improve your unitQ Score by 20% within 30 days?
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