28
poor
TotalEnergies Clientes | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
14 Reports
14 Reports
User Feedback
23%
iOS
14 Reports
14 Reports
77%
Android
46 Reports
46 Reports
TotalEnergies Clientes - Latest Quality Issues
iOS
Jan 30, 2025
Bad App
Every time you update it I have to change my password and everything, okay, that seems like a waste of time. Modernize yourselves a bit… because it's a nightmare… I don't know how many passwords I've changed already, and it's an electricity company, if you run a bank I won't even tell you 🤬
Android
Jan 30, 2025
It works well in general, although it is a bit slow and could use some options.
Android
Jan 30, 2025
If you could give this app a negative rating, it would certainly be one that deserves it. Every time there is an update it is impossible to access it again. Absolute lack of professionalism on the part of whoever manages the development and updating of the app.
Android
Jan 30, 2025
I don't like that every now and then you have to update the app, it's terrible
Android
Jan 31, 2025
They have screwed up the login system and after an update yesterday it is still broken...
Android
Feb 1, 2025
Hello, it is impossible to access the page since the last update. I have two addresses and it is a problem for me, since I always make payments online. Please fix this and leave it as it was. Best regards.
iOS
Feb 1, 2025
Outdated invoices
In January/25, the last invoice available in the app is from March/24, even though I received an email informing me that the invoice is available. App with obsolete functions and poor navigation.
iOS
Feb 1, 2025
Again! Every update is a problem
It's frustrating that every single time you enter the app you always have to enter all the data. The worst thing about any app is that it doesn't remember login credentials!
Android
Feb 3, 2025
Fingerprint access stopped working a long time ago and they have never been able to get it working again, leaving a very cumbersome login process.
TotalEnergies Clientes - Product Description
TotalEnergies se mueve contigo. La app para clientes de la compañía de luz, gas y servicios de TotalEnergies. Aporta las lecturas de tu contador, gestiona el servicio Facilita, consulta y paga tus facturas de TotalEnergies desde tu móvil en cualquier momento. Sólo tienes que instalar la aplicación gratuita CLIENTES TotalEnergies. Además, gestiona tu programa de puntos y convierte tu energía en regalos. Si ya usas el área de cliente de TotalEnergies, usa los mismos datos de acceso para la app. Si eres un nuevo usuario, regístrate directamente en la aplicación. ¡Es fácil y rápido! Imagina todo lo que puedes hacer desde nuestra aplicación: Visualiza tus facturas y tus consumos Gestiona el servicio Facilita Paga las facturas con tarjeta Date de alta en la facturación electrónica Compara el gasto de tus últimas facturas Canjea tus puntos por regalos Aporta la lectura de tu contador Contacta con nosotros a través de nuestro chat Descubre dónde están nuestras oficinas Modifica tus datos de contacto Para cualquier cuestión relacionada con la app, contacta con nosotros en atcliente@totalenergies.com
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