20
poor
TotalEnergies Clientes | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 30 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
112 Reports
112 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
24 Reports
24 Reports
User Feedback
18%
iOS
24 Reports
24 Reports
82%
Android
112 Reports
112 Reports
TotalEnergies Clientes - Latest Quality Issues
Android
Dec 17, 2024
It works terrible. It goes into a loop and doesn't let you access, it asks for your ID, email, password and start again. It also does not allow biometric access to be activated.
Android
Dec 17, 2024
I update 16/12/24 and now even worse, now I can't even enter, thinking of changing company, the pass kk saved and jumps to the DNI over and over again
Android
Dec 17, 2024
A piece of crap. You have to put in a user. Email and password. And that's every time she goes out on her own
iOS
Dec 18, 2024
Fingerprint identification does not apply
Since November 2024, fingerprint identification has ceased to work.
Android
Dec 18, 2024
Very bad, with errors to enter and little information to offer Bad... Deverrian report readings in real time..
Android
Dec 19, 2024
I can't log in, it gives an error...
Android
Dec 19, 2024
You can't mess with your fingerprint like you used to. Who made this update? You have to take a thousand steps every time you want to log in!! It doesn't make any sense. Antea worked half well. Another unhappy customer
Android
Dec 20, 2024
It's very confusing to get into the app
Android
Dec 20, 2024
Terrible application, they ask for the data a thousand times, you create the account and it asks you to sign up again, and start again, damn the time I changed for this company. A lot of trouble even to get paid, fatal
TotalEnergies Clientes - Product Description
TotalEnergies se mueve contigo. La app para clientes de la compañía de luz, gas y servicios de TotalEnergies. Aporta las lecturas de tu contador, gestiona el servicio Facilita, consulta y paga tus facturas de TotalEnergies desde tu móvil en cualquier momento. Sólo tienes que instalar la aplicación gratuita CLIENTES TotalEnergies. Además, gestiona tu programa de puntos y convierte tu energía en regalos. Si ya usas el área de cliente de TotalEnergies, usa los mismos datos de acceso para la app. Si eres un nuevo usuario, regístrate directamente en la aplicación. ¡Es fácil y rápido! Imagina todo lo que puedes hacer desde nuestra aplicación: Visualiza tus facturas y tus consumos Gestiona el servicio Facilita Paga las facturas con tarjeta Date de alta en la facturación electrónica Compara el gasto de tus últimas facturas Canjea tus puntos por regalos Aporta la lectura de tu contador Contacta con nosotros a través de nuestro chat Descubre dónde están nuestras oficinas Modifica tus datos de contacto Para cualquier cuestión relacionada con la app, contacta con nosotros en atcliente@totalenergies.com
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