48
poor
Toters توترز | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
31 Reports
31 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
21 Reports
21 Reports
User Feedback
40%
iOS
21 Reports
21 Reports
60%
Android
31 Reports
31 Reports
Toters توترز - Latest Quality Issues
Android
Feb 26, 2025
Very bad customer service , soon we will see this application and its delivery service out of business I was a loyal customer and deactivated my user and deleted the app!!!
iOS
Feb 27, 2025
One of the most unsuccessful applications and the reason:
Failed, failed, failed. I ordered once, and then it started showing me all restaurants are closed. I logged out and tried to log in, but it said it was blocked. Really one of the worst apps.
iOS
Feb 28, 2025
Iraq Mosul
There is no service in some areas. This problem must be developed.
iOS
Mar 1, 2025
Bad application
I dno't recommend this application. The delivery service is extremely slow, and it takes far too long to receive orders. Very disappointing experience!
Android
Mar 1, 2025
This app has been going downhill, customer service is terrible now, just received a wrong order, contacted support and sent a picture as evidence of the wrong item, waited for 15 minutes and they closed the chat without even answering me, been using the app for 2 years it's clear they don't care about their customers regardless of how long they've been supporting them.
Android
Mar 5, 2025
Notice how they only respond to good reviews and never address everything wrong with their app and customer support, terrible.
iOS
Mar 5, 2025
Location
Drivers are not directed to the right location. It seems there is a technical issue
iOS
Mar 7, 2025
Worst experience
Worst experience ever with Toters! We ordered from Mr. Combos at 5:30 PM, expecting the order to arrive at 6:05 PM—just in time for iftar. At 6:10 PM, I checked the app, only to find that the new delivery time was pushed to 7 PM, a full hour later. I called the driver multiple times—no answer. I tried reaching customer service—no answer. I then called the restaurant, and they told me the order had been ready for 15 minutes, but the Toters driver never showed up, so the food got cold. I had no choice but to cancel. Terrible service and even worse customer support. Definitely not recommended!
Android
Mar 12, 2025
I was drawn in by the Gold Membership for faster support, but it's been a letdown. When I reached out for assistance, i was left waiting for more than 20 mins, noting that the matter was urgent. To make matters worse, i had the wrong "fresh" order several times. I
Toters توترز - Product Description
Food delivery & much more! YOUR FAVORITES Star your favorite stores to keep them at the top of your screen - for easy access. SCHEDULE DELIVERIES Let us know when you need your food at 1:15 pm in five days, as precise as that sounds. SAME ORDER, DIFFERENT DAY Get your dose of a large cappuccino with skimmed milk, easy on the foam, one click away, every day. YOUR PREFERENCES, SAVED Save your payment information securely and your best friend’s home address, just once, because who wants to type that in every. single. time? REAL-TIME TRACKING Watch your order arriving: from confirmation to preparation and on the way to almost there. We get hangry and impatient too. WE’RE HERE FOR YOU Reach out to us. Five-star service gets you what you need, right when you need it. GET REWARDED With Toters Rewards, earn points and redeem them through a wide range of offers, discounts, free meals and benefits. More orders means more rewards! GET ANYTHING DELIVERED With our Butler service, we can pick up or buy and deliver anything that fits on a bike. WE’RE ALREADY THERE - with more than just lunch Business trip to Lebanon, Iraq, or the U.S.? You guessed it. We’re already there.
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