54
fair
Toyota | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
726 Reports
726 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
435 Reports
435 Reports
User Feedback
37%
iOS
435 Reports
435 Reports
63%
Android
726 Reports
726 Reports
Toyota - Latest Quality Issues
Android
Feb 28, 2025
Great features. Love using it, but the constant downtime technical difficulties message prevents me from getting a well-rounded experience to have consistency when I want to use the app. Once they fix that, then I can update my stars to 5.
Android
Feb 28, 2025
First time Toyata owner & not impressed. Took delivery of a 2025 Land Cruiser & can't use any features because your app is down.
Android
Mar 1, 2025
I can not for the life of me, make payments through the app.. it won't load up my info at all. I have to either call or mail in my payment every month. I wouldn't bother asking your local dealership for help. Mine said, "We have no control over or inside the app. We can't help you." I love it for all of the other things, but they are essentially useless to me if I can't make my payment through the app.
Android
Mar 1, 2025
when I bought my car the app was free. now you have to pay for it. it doesnt auto lock your doors like the Ford app does so a little more inconvenient.
Android
Mar 1, 2025
App has been down
Android
Mar 1, 2025
This app is terrible. It is obscure to add your vehicle. It then forgot my vehicle and would not let me add it back. I finally ended up signing in with my wife's account after the dealer told us there were problems with two separate accounts with the same vehicle. Now it sends useless notifications like "Check the back seat" which cannot be turned off separately from the important ones.
Android
Mar 1, 2025
It is really silly that the American version of this app includes Charge History for my 2024 RAV4 Prime however the Canadian version doesn't get this feature. What is the point of even restricting functionality?
Android
Mar 1, 2025
Update not working on my cell
Android
Mar 2, 2025
The app occasionally said can't connect to the toyota service, where it needs me to clear cache and delete data on the app, and re-login again. It happens at least 2 times per week.
Toyota - Product Description
Created to provide a more convenient way to manage your vehicle, the Toyota app gives you even more ways to stay connected to your vehicle. Featuring our range of Connected Services(1)(on select 2010 or newer, for Hawaii customers, 2018 or newer capable vehicles), simply sign up to activate, or manage your vehicle’s own Connected Services and you could soon be enjoying great features like: • Remotely start/stop your vehicle(2) Start your vehicle and even warm or cool the interior based on the last climate-control settings. • Lock/Unlock your doors Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete. • Find your parked vehicle Forgotten where you parked? Use the Last Parked Location feature in your app to guide you to your vehicle's last known parked location. • Guest Drivers Alerts and Notifications Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded. • Vehicle maintenance alerts and health reports Check your maintenance alerts and see your vehicle’s health status in just a few taps. • Drive Pulse Use Drive Pulse to monitor how you drive and learn how to become an even more efficient driver! With select 2022 vehicles, experience a range of new Connected Services features designed to help you get the most out of your vehicle and assist you every day. Some of the new features you can enjoy include: • Last Mile Navigation Get directions sent from your vehicle to your smartphone via the Toyota app to get you the final steps of the way. • My Destinations Set up to 20 destinations like home and work that can be saved and sent to your vehicle making it easy to reach your destination. • Integrated Streaming Access your favorite audio streaming service and control it straight from the head unit without having to plug in or pair your mobile device. • User Profile Customize your profile by creating a profile name and adding a personal image. Downloading the Toyota app also gives you access to other great features: • Owner’s Manual & Warranty Guides Access your owner’s manual and warranty guides instantly. • Dealer Locator Login to the app and search for the closest Toyota Dealer and save your preferred dealer for future reference. • Service Scheduling Let the app assist you when it’s time to schedule your next service appointment. • Roadside Assistance In the event you need Roadside Assistance, login to the app for Roadside Assistance contact information. (1) Available services vary by vehicle and subscription type. (2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.
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