45
poor
MyToyota | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Auto & Vehicles
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
413 Reports
413 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
413 Reports
413 Reports
MyToyota - Latest Quality Issues
Android
Nov 17, 2024
The app doesn't always work properly. There are times when it gives you a position of the vehicle stationary and it is not true, since it is circulating. On the other hand, it is not possible to update the application in real time, so it is not much use if you have information that is not real. On the other hand (I am a professional driver), the application tells you that you can know at all times where the vehicle is, and that is not true since you do not have access with the car in motion.
Android
Nov 18, 2024
The application in itself would also be well done, but in many cases it is useless. For example, because if the car is charging (chr plugin) it does not update the charging status data. Good thing I have the app of the column that tells me that the charging is finished, otherwise I could wait hours. And anyway for example now, it tells me that I have the battery at 100% with update to 15 hours ago, but in reality having used it 8 hours ago it is at 85%!!
Android
Nov 18, 2024
Although you choose to authenticate with your fingerprint, in at least 4 out of 10 cases it will ask for your email and password. Communication with the car is extremely difficult in some cases, not infrequently it gives errors. So for a simple start of the air conditioning you can wait a few minutes, bad for a company like Toyota not to be able to develop an application that works normally.
Android
Nov 18, 2024
For two years I have been using first the red version, now the new black one. And unfortunately, I cannot speak positively. He has been notoriously informing me for a year that I do not have an inspection, and I would like to mention that regularly, every 10,000 km, the car (C HR 2.0 Hybrid) is serviced at an authorized Toyota point. Besides, for many months the app has been claiming that there is only 10% of fuel in the tank despite refueling to the cap. Problem with location, usually the app shows that the car is 100 away. Tragedy not app.
Android
Nov 18, 2024
communication system, car, phone, it's a failure, I had a few possibilities to use different systems, but I haven't had such a bad one yet, just a nightmare, the system is worth nothing, it breaks connections, it doesn't want to connect, it loses information, well, I'm just mad how I can use this system and the information available in it, FAILURE
Android
Nov 18, 2024
In Germany, my car was taken away by a tow truck for parking violation. The application showed that the car is in the same place (i.e. the last location where the engine was turned off). In the car search map, there is not enough phone direction pointer in relation to the car. To understand if I am walking in the direction of the car, I need to walk about 70 meters to understand which way I am going at all.
Android
Nov 19, 2024
App works well in itself, but disappointingly, that the remote services are not available for the yaris comfort version. Advertise nicely with it and then not make it clear that you can only use half of the app. Is a bit of a shame.
Android
Nov 19, 2024
app is quite limited can't even lock the car with the app
Android
Nov 20, 2024
Tight glitches. Closing and opening doors from a distance rarely succeeds. In the morning, neither car could be contacted to get going. In the multimedia of the car most of the time logged out and it is not possible to log in.
MyToyota - Product Description
Introducing the new MyToyota app, a set of connected and remote services designed to make life easier for owners of a connectable Toyota model. Communicate and manage your car wherever you are using the MyToyota app on your smartphone. Find your car, precondition your car’s cabin temperature remotely, optimise your driving style, receive driving analytics, service reminders and maintenance notifications – and so much more. How can you benefit? SAVE TIME FINDING YOUR CAR: Forgot where you parked your Toyota? Locate it easily with Find My Car.¹ SPOT YOUR CAR IN A CROWD: Can’t find your Toyota in a busy car park? Tap Hazard Lights to quickly locate it with a flash of your car’s hazard lights. ¹ DRIVE MORE EFFICIENTLY: Enjoy personalised Hybrid Driving Coaching on how you can drive your Hybrid car to its full capability based on previous journeys, reduce your fuel consumption and track your progress over time.¹ CONVENIENT CONTROL: Check your Vehicle Status and use the Remote Door Lock/Unlock feature to remotely lock or unlock your Toyota’s doors at the press of a button, for complete peace of mind and convenience wherever you are. ¹ SET THE IDEAL TEMPERATURE: Remote Climate allows you to remotely activate the heating and ventilation controls of your Toyota before you begin a journey. Pre-heat and defrost your windscreens in winter or pre-cool the interior in summer for comfort on every trip.¹ ANALYSE YOUR JOURNEYS: Get access to valuable data and insights around your driving behaviour with Driving analytics. ¹ CONVENIENT SERVICING: With Online Service Booking you can book your service or check maintenance history in a few simple steps to ensure your Toyota’s always safe to drive and in optimal condition.¹ STAY BETTER INFORMED: Receive important Service and Maintenance reminders and never miss an appointment again. ¹ REDUCE YOUR INSURANCE PREMIUMS: Make the most of your Hybrid vehicle. Full Hybrid Insurance (FHI) not only protects your vehicle, but also encourages you to make the best use of your Hybrid and rewards you for driving safely in electric mode. The more you drive in electric mode, the more you save on your insurance renewal premiums. Don’t own a Toyota Hybrid? No problem. Our Usage Based Insurance also rewards safer, smoother driving with savings on your insurance renewals. ¹ HELP WITH WARNINGS: Be alerted to any warnings displayed in your Toyota and automatically receive timely support and assistance from your Toyota Retailer if a repair is required with Warning Lights. ¹ MyToyota connected services are available on selected models and grades of connectable Toyota vehicles. For more information, contact your Toyota Retailer. ¹
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