poor

Trade Republic | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-5 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

68%

Android
954 Reports

iOS unitQ Score

iOS User Feedback

32%

iOS
447 Reports

User Feedback

32%

iOS
447 Reports

68%

Android
954 Reports

Trade Republic - Latest Quality Issues

Android

Mar 1, 2025

Very confusing. Not very intuitive.

Android

Mar 1, 2025

Chat is malfunctioning, lacks transparency on withholding taxes applied when receiving a dividend

Android

Mar 1, 2025

Customer support is just crap. No normal phone contact, except for lost device or card. No email and my problem doesn't lead me to the chatbot, but to the q&a, which can't help me. If you're too lazy for customer support, don't start a company!

Android

Mar 1, 2025

I think the app is great, it's addictive (if you have the money to spare). I've already used the customer service twice via the app and my problems were solved. The processing time of a few days is reasonable, I don't expect to get help immediately. But I expect that I'll be helped and that's what I got. TradeRepublic is known (in the past) for its terrible customer service. But you've made some positive changes here 👍

Android

Mar 1, 2025

Simple design for investments and crypto. Very confusing as a current account, too much to find something by heart and/or to search/filter or load transactions. I haven't even found options like setting up a standing order or anything similar. Support or simply asking personal questions is not possible, only pre-written questions.

Android

Mar 1, 2025

A very nice application, but very poor in terms of user information regarding movements, etc.

Android

Mar 1, 2025

It's hard to get in touch with a human and the app is not as intuitive as other neobanks. If it weren't for the interest rates, few people would use it.

Android

Mar 1, 2025

The spreads are outrageously high for many stocks. The prices determined by L&S or L&S Exchange are not reached when selling on Trade Republic. This means that you lose a huge amount of money both when buying and selling. I was also lured by the €1 fee. What hasn't that cost me already? I'm looking for another broker. I won't let myself be ripped off anymore.

Android

Mar 2, 2025

Get ready for your account to be blocked without any reason

Trade Republic - Product Description

JOIN EUROPE’S LARGEST SAVINGS PLATFORM.

Invest with just €1. Build wealth with one app for stocks, ETFs, savings plans, crypto and derivatives.

ONE APP. ALL ASSETS. INVESTING MADE SIMPLE.

• Open your account in 3 minutes.
• Make any investment with only three taps.
• Transfer money in an instant - pay in via credit card, Apple Pay or Google Pay.
• Invest in themes like Sustainability, eSports or Metaverse.

STOCKS & ETFs

• Invest in your favorite brands with 10,000 stocks & ETFs.
• Start investing in the stock market from €1 with Fractional Shares.
• Invest in an entire market, region, or index with our broad range of more than 2,000 ETFs, issued by partners like Amundi, iShares, Lyxor, and Wisdom Tree.

SAVINGS PLANS

• Over 2,000 ETF savings plans in one app.
• Invest automatically in stocks, ETFs and crypto and benefit from long-term growth.
• Automate your investments and stop anytime.

PREMIUM DERIVATIVES

• Derivatives from CITI, HSBC, Société Générale or UBS.
• Choose from countless warrants, knock-outs and factor certificates on European and US companies (871M).

CRYPTO MADE SIMPLE.

• Invest in over 50 of the most popular blockchain currencies: Bitcoin, Ethereum, XRP, Cardano, Solana, Polygon and more.
• Buy and sell crypto for no more than €1 per transaction.
• Centrally stored and protected.

SECURE & REGULATED

• Brokerage regulated in Germany. Funds on our omnibus trust accounts are secured up to €100,000 per customer.

You’ve got a question for us? Check out our support center or contact us directly (support.traderepublic.com).

Disclaimer: Not all of the before mentioned services are available in all the markets. The scope and availability of our Stock, ETF, Savings Plan, Crypto and Derivative offering may vary according to the country. Please refer to our website for more information.

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