60
fair
Traeger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
90 Reports
90 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
28 Reports
28 Reports
User Feedback
24%
iOS
28 Reports
28 Reports
76%
Android
90 Reports
90 Reports
Traeger - Latest Quality Issues
Android
Dec 19, 2024
I'm a little frustrated after the last update. When I switch from the cooking time/temp part of the app to the recipe, I am following. The recipe disappears. So then I have to go back and search all over for it. That never happened until the most recent update. I hope they can fix this soon.
Android
Dec 20, 2024
App is always out of sync, temps are always out of date or just unavailable. Recently it is more is problematic. I changed the temp from the app and 15 min later, I went to spritz the brisket to find it had on the end of the shut-down timer. It turned my smoker off, 6 hours into a cook.
Android
Dec 21, 2024
This app is rather disappointing in offering grill features and controls. Traeger is too focused on the shop and recipes app functions. The meater probes are not well integrated. The app will only show one at a time and has very limited controls. You would think the probes section only shows the wired probes. There is no charting feature for monitoring temp over time. To force an update of the grill UI you have to leave and reselet your grill. The refresh timing is slow.
Android
Dec 21, 2024
After the latest software update, only one probe can be monitored from the app. Using multiple probes will show the info for only one. This was not the case before.
Android
Dec 22, 2024
Screen freezes repeatedly, have to reboot multiple times to get it to work.
Android
Dec 22, 2024
After the latest forced update to the grill, none of my probes temp show up in the app. Also, I have to completely back out of app and go back in to get an accurate temp reading, and often it's not in sync with the grill. Spent 90 minutes with customer care, restarted grill, re-download app multiple times and still no solution. The product is way too expensive to have these type of inconveniences without immediate solutions.
Android
Dec 22, 2024
Smoker is great, app is garbage. Constantly disconnects and often won't reconnect. I have to close the app multiple times during a smoke. When it works it works well enough...emphasis on the WHEN.
Android
Dec 22, 2024
Since the update the app is broken, connected to the grill but it's blank. Fix it
Android
Dec 23, 2024
Probe doesn't stay well connected and doesn't alarm correctly
Traeger - Product Description
The Traeger App puts a world of flavor at your fingertips. Control your grill anytime, anywhere with WiFIRE®, access over 1000 wood-fired recipes, learn from the pros, and receive curated content that helps you become a better cook, all right from your phone. Featuring: • WiFIRE® Control: Adjust grill temperature, monitor internal food temps, set alerts and timers, & more directly through the App. • Learn From the Pros: Detailed videos featuring recipes and tips & tricks put you in the kitchen with your favorite pitmasters and chefs. • Over 1000 Recipes: Access amazing wood-fired recipes that cover everything from BBQ to baked goods. • Follow Your Favorites: Never miss a new recipe from your favorite pitmasters & chefs. • Shop: Order pellets, sauces, rubs, accessories, and everything else the Traeger website has to offer right from the App. • Dealer Locator: Find dealers near you for all of your Traeger needs.
All intellectual property rights, including trademarks and word marks, are the property of respective owners