74
good

Wise (ex TransferWise) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
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30-Day Trend
 
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Work at Wise Payments Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
64%
Android
2864 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
1642 Reports
User Feedback
36%
iOS
1642 Reports
64%
Android
2864 Reports
Wise (ex TransferWise) - Latest Quality Issues
Android
Jan 29, 2025
I was scammed, wise does not answer questions in French and I do not know how to get my money back. In all other banks it is possible to get the money back under certain conditions of course except at wise. I am waiting for the legal case to be closed and I am closing my account!
Android
Jan 29, 2025
Avoid this bunch of junk. They block your money and you never get it back. For example, they blocked me because Foxpost sent the cash on delivery amount, which is not even a large amount, 7 thousand. But according to Wise, I make company transfers, I added that I had 1 Foxpost transfer, no more, and they already blocked it. And it simply doesn't matter what you write to them, they don't understand. I've already sent a bunch of certificates, documents, invoices, nothing.
Android
Jan 29, 2025
Terrible bank. It is impossible to withdraw transferred money from the account. They require thousands of documents.
Android
Jan 29, 2025
They won't let me delete my account! No matter what I do, it says incorrect password!
Android
Jan 29, 2025
TransferWise has become a nightmare. You are written by LuLu and Susana without a last name and work status/position, demanding personal documents from you. A one-way game, where the client always owes, and an unidentified LuLu speaks to him. In case of problems - nothing can be proven, you will be answered with general phrases with different names, often having no relation to the context of the case and they will make an absurd decision. Wise began to do more checks than official banks, they ask for what no official bank asks for. Discrimination of the client is obvious.
Android
Jan 29, 2025
In my entire life, I've never encountered a company full of such irresponsible and incompetent people. This is the worst customer service ever. Even after exchanging dozens of emails over more than a week, not a single person seems to know how to properly resolve an issue. It's honestly baffling how this company even manages to stay in operation.
Android
Jan 29, 2025
Faulty application If every day you send money abroad, you are asked for documents of your wealth, even though you have fulfilled all the documents, it is rejected, you are stupid if you don't know Indonesian documents, why ask for it?
Android
Jan 29, 2025
I think it's wrong that I leave Europe and can't use my account anywhere in the world. It's an account where illegal things aren't done, because then you limit my mobility.
Android
Jan 30, 2025
I can't send money now because my new card replacement can't be activated.
Wise (ex TransferWise) - Product Description
Money for here, there, and everywhere

170+ countries. 50 currencies. One card. This is the account built to save you money round the world.

Use money. Make money. Get Wise. Convert, send, receive and spend just like that. And we’re up to 6x cheaper on average than leading UK banks.

Join 15+ million people and businesses worldwide.

— Worldwide money transfers, universal savings —
• Send money to 70+ countries, fast
• Get the real exchange rate, like on Google, for every money transfer, for a tiny fee
• Over 50% of transfers are instant
• Secure your transfers with two-factor authentication

— The debit card that’s always got the right currency —
• Spend or withdraw money in more than 200 countries
• If you don’t have the local currency, we’ll auto-convert what you have with the lowest possible price
• Freeze and unfreeze your card, and update your virtual card whenever you like

— Get paid like a local —
• Get your own UK account number and sort code, European IBAN, US routing and account numbers, and more. As if you had local bank accounts around the world.
• Use these account details to get paid in multiple currencies for free, and for direct debits
• Keep up-to-date with instant push notifications for every transaction

— Hold 50 currencies and convert between them instantly —
• No monthly fee and no maintenance fee to keep money in your account, in most cases
• Convert between currencies instantly, at the real exchange rate, for a super-low fee 

— Put your money to work with Assets —
• Try Interest or Stocks in a few taps. Only available in the UK and Singapore, for now
• Capital at risk. Wise Assets is a trading name of TINV Ltd, a business subsidiary created to carry out investment activities and regulated by the FCA

— A better business account for going global —
• Pay invoices and bills faster, at a better exchange rate
• Use account details to get paid by clients and customers around the world
• Connect to supported platforms like Amazon, Stripe, Xero, and more

Wise is regulated by the FCA in the UK, and by other authorities around the world.

Send from: GBP (British pound), EUR (Euro), USD (US dollar), AUD (Australian dollar), BGN (Bulgarian lev), BRL (Brazilian real), CAD (Canadian dollar), CHF (Swiss franc), CZK (Czech koruna), DKK (Danish krone), HKD (Hong Kong dollar), HUF (Hungarian forint), JPY (Japanese yen), MYR (Malaysian ringgit), NOK (Norwegian krone), NZD (New Zealand dollar), PLN (Polish zloty), RON (New Romanian leu), SEK (Swedish krona), SGD (Singapore dollar)

Send to: EUR (Euro), USD (US dollar), GBP (British pound), AED (UAE dirham), ARS (Argentine peso), AUD (Australian dollar), BDT (Bangladeshi taka), BGN (Bulgarian lev), BRL (Brazilian real), CAD (Canadian dollar), CHF (Swiss franc), CLP (Chilean peso), CNY (Chinese yuan), CRC (Costa Rican colón), CZK (Czech koruna), DKK (Danish krone), EGP (Egyptian pound), GHS (Ghanaian cedi), GEL (Georgian lari), HKD (Hong Kong dollar), HUF (Hungarian forint), IDR (Indonesian rupiah), ILS (Israeli shekel), INR (Indian rupee), JPY (Japanese yen), KES (Kenyan shilling), KRW (South Korean won), LKR (Sri Lankan rupee), MAD (Moroccan dirham), MXN (Mexican peso), MYR (Malaysian ringgit), NPR (Nepalese rupee), NOK (Norwegian krone), NZD (New Zealand dollar), PEN (Peruvian sol), PHP (Philippine peso), PKR (Pakistan rupee), PLN (Polish zloty), RON (Romanian leu), SEK (Swedish krona), SGD (Singapore dollar), THB (Thai baht), TRY (Turkish lira), UAH (Ukrainian hryvnia), VND (Vietnamese dong), ZAR (South African rand), ZMW (Zambian kwacha)
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