75
good

Wise (ex TransferWise) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
Work at Wise Payments Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wise Payments Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
70%
Android
4234 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
1801 Reports
User Feedback
30%
iOS
1801 Reports
70%
Android
4234 Reports
Wise (ex TransferWise) - Latest Quality Issues
Android
Dec 22, 2024
I was told that I couldn't find the token by SMS authentication, and I couldn't use it dozens of times even though the number that was SMS authenticated was correct.
Android
Dec 22, 2024
Worst way to use wise to pay some one. I deposited my own hard earned money from my own bank account to pay some one for quick transfer. However, wise hold my money and asking where is the money come from. I have sent them all proof of my employmnets and payslips and bank statements, they are still not even returning my own money back into my own bank account where i paid it from. Even the dollar amount is not huge. They are worst, once i get back my own money, i will never use wise ever again
Android
Dec 22, 2024
Do you know what to feel totally lost in the UK? That's what I went through, wise simply stopped working in the middle of my subway trip, what made me return home was 10 pounds I had. I don't recommend it to anyone anymore, because it is unstable and is blocking the account of many people, and the agent gets into trouble and cancels an appointment for trusting a bank that should help travelers.
Android
Dec 22, 2024
Do not use this business for wire transfers.. its ridiculously slow and the service is incompetent. There is no way to talk to someone in real time .. and email support is slow and comes across as if its AI generated. Do not make the mistake I made by choosing this business and its poorly developed App
Android
Dec 22, 2024
Very difficult and there is no help in the app to make it easier.
Android
Dec 22, 2024
The transfer takes too long
Android
Dec 22, 2024
Worst app to send money abroad ever. I usually use western union, zelle or bank transfer. But, I tried to download this to transfer to Brazil instead of Western union. It did not work, even though I put that I am an American citizen, is asking me for the CPF as if I was Brazilian.... I tried reading carefully and it still did not worked . Is the first app ever to do this . So not recommended . Maybe it has to do with my phone being on an international plan from US . Idk .
Android
Dec 22, 2024
When transferring money, I constantly ask for my place of birth and make the transfer, and I request help on this issue.
Android
Dec 23, 2024
App sucks. Can't get past reason for account. Just stuck going in circles. Can't trust with money
Wise (ex TransferWise) - Product Description
Money for here, there, and everywhere

170+ countries. 50 currencies. One card. This is the account built to save you money round the world.

Use money. Make money. Get Wise. Convert, send, receive and spend just like that. And we’re up to 6x cheaper on average than leading UK banks.

Join 15+ million people and businesses worldwide.

— Worldwide money transfers, universal savings —
• Send money to 70+ countries, fast
• Get the real exchange rate, like on Google, for every money transfer, for a tiny fee
• Over 50% of transfers are instant
• Secure your transfers with two-factor authentication

— The debit card that’s always got the right currency —
• Spend or withdraw money in more than 200 countries
• If you don’t have the local currency, we’ll auto-convert what you have with the lowest possible price
• Freeze and unfreeze your card, and update your virtual card whenever you like

— Get paid like a local —
• Get your own UK account number and sort code, European IBAN, US routing and account numbers, and more. As if you had local bank accounts around the world.
• Use these account details to get paid in multiple currencies for free, and for direct debits
• Keep up-to-date with instant push notifications for every transaction

— Hold 50 currencies and convert between them instantly —
• No monthly fee and no maintenance fee to keep money in your account, in most cases
• Convert between currencies instantly, at the real exchange rate, for a super-low fee 

— Put your money to work with Assets —
• Try Interest or Stocks in a few taps. Only available in the UK and Singapore, for now
• Capital at risk. Wise Assets is a trading name of TINV Ltd, a business subsidiary created to carry out investment activities and regulated by the FCA

— A better business account for going global —
• Pay invoices and bills faster, at a better exchange rate
• Use account details to get paid by clients and customers around the world
• Connect to supported platforms like Amazon, Stripe, Xero, and more

Wise is regulated by the FCA in the UK, and by other authorities around the world.

Send from: GBP (British pound), EUR (Euro), USD (US dollar), AUD (Australian dollar), BGN (Bulgarian lev), BRL (Brazilian real), CAD (Canadian dollar), CHF (Swiss franc), CZK (Czech koruna), DKK (Danish krone), HKD (Hong Kong dollar), HUF (Hungarian forint), JPY (Japanese yen), MYR (Malaysian ringgit), NOK (Norwegian krone), NZD (New Zealand dollar), PLN (Polish zloty), RON (New Romanian leu), SEK (Swedish krona), SGD (Singapore dollar)

Send to: EUR (Euro), USD (US dollar), GBP (British pound), AED (UAE dirham), ARS (Argentine peso), AUD (Australian dollar), BDT (Bangladeshi taka), BGN (Bulgarian lev), BRL (Brazilian real), CAD (Canadian dollar), CHF (Swiss franc), CLP (Chilean peso), CNY (Chinese yuan), CRC (Costa Rican colón), CZK (Czech koruna), DKK (Danish krone), EGP (Egyptian pound), GHS (Ghanaian cedi), GEL (Georgian lari), HKD (Hong Kong dollar), HUF (Hungarian forint), IDR (Indonesian rupiah), ILS (Israeli shekel), INR (Indian rupee), JPY (Japanese yen), KES (Kenyan shilling), KRW (South Korean won), LKR (Sri Lankan rupee), MAD (Moroccan dirham), MXN (Mexican peso), MYR (Malaysian ringgit), NPR (Nepalese rupee), NOK (Norwegian krone), NZD (New Zealand dollar), PEN (Peruvian sol), PHP (Philippine peso), PKR (Pakistan rupee), PLN (Polish zloty), RON (Romanian leu), SEK (Swedish krona), SGD (Singapore dollar), THB (Thai baht), TRY (Turkish lira), UAH (Ukrainian hryvnia), VND (Vietnamese dong), ZAR (South African rand), ZMW (Zambian kwacha)
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