52
fair
Travelocity Hotels & Flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
35 Reports
35 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
26 Reports
26 Reports
User Feedback
43%
iOS
26 Reports
26 Reports
57%
Android
35 Reports
35 Reports
Travelocity Hotels & Flights - Latest Quality Issues
iOS
Mar 24, 2025
Piss poor doesn’t begin to describe it
It's pretty simple I was looking for flights and hotels in this app offered me a discount code if I click the link. I did then I found my hotel and I found the flight and I went through all the options and put in the discount code and it said it wasn't valid. So I double checked it and try it again and it said it wasn't valid. Then I called the number that they had so handling on the page. When you call the number you get one of those stupid automated machines that can't understand a word you say. This is undoubtably to just not give any kind of customer service whatsoever. At this point, I try options so I can talk to somebody about what's going on, but of course, none of them fit. Any option you choose requires a booking number or a phone number associated with a booking. The problem is I haven't booked anything yet because you're trying to cheat me out of a discount code. Just useless I'll choose any other company since I can't even get someone to talk to me about this.
Android
Mar 24, 2025
my problem was not resolved. I need to talk to someone
Android
Mar 27, 2025
can't fully download and create an account no matter what I do.
Android
Mar 28, 2025
Sign in Glitches and says "Oops" with no suggested solution. It's a bit frustrating when traveling.
iOS
Mar 29, 2025
Misleading
Rented me a ride from and to the airport instead of a car. When I brought up that I did not need this service they said I have to call the car company and try to get my money back. They offered no solutions and did not seem to care about my issues. 220.00 for a ride is ridiculous and having this service disguised as a rental is pretty messed up. I am going to deal with the loss of my mother and my sister and spread their ashes and really needed a car. Customer service was terrible
Android
Mar 30, 2025
slow and can't load some pages
iOS
Mar 30, 2025
Can’t pick seat
It says you can pick your seats for the flight but then it doesn't offer anywhere to pick the seats. Deleting this garbage app.
iOS
Mar 31, 2025
Access
Would not let me complete registration
Android
Mar 31, 2025
What customer service when nobody answers the phone?
Travelocity Hotels & Flights - Product Description
Get 10% off select hotels in app! Use code: APPONLY10 Free cancellation on most hotels. Because flexibility matters. TRAVELOCITY APP FEATURES: HOTELS - Last minute hotel bookings welcome & free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Securely store your payment details for faster, easier, and safe bookings. FLIGHTS - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles & more MY TRIPS - Share your travel plans with friends and family via Travelocity's itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. MANAGE - Sign in through Facebook, and use the same account across all devices. - Use the booking tracker to see your past, current and future bookings, even when you’re offline. Travelocity gets you to your next destination cheaper than other apps thanks to the Travelocity Price Guarantee. *APPONLY10 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 10% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Travelocity app by March 31, 2023, for 1 or more nights for travel by September 30, 2023. Qualifying bookings instantly receive 10% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After the booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Travelocity reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.travelocity.com/p/info-other/legal.htm) and all bookings are subject to availability. The Travelocity app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
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