80
good

Treatwell: Hair & Beauty | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Beauty
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Treatwell Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
71%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
28 Reports
User Feedback
29%
iOS
28 Reports
71%
Android
70 Reports
Treatwell: Hair & Beauty - Latest Quality Issues
Android
Dec 11, 2024
I think there is some kind of bug because the google calendar does not include the day of the registered visit, but the day when the visit reservation was made.
Android
Dec 11, 2024
BE CAREFUL, if they overcharge you they will NEVER be able to recover it, they do not have technical support and they NEVER help you. They robbed me
iOS
Dec 12, 2024
App problem
Since I downloaded Apple's update 18, the app no longer works. To access I have to do it with a browser page, because from the app it does not let me do any kind of login, neither through Facebook nor through email and pw... every time I try it tells me internal error! I'm very sorry because the app worked well, but I'm not going to reconnect from a browser every time by entering user and pw....
Android
Dec 14, 2024
He does not confirm the appointment on the spot and before he did
Android
Dec 15, 2024
1 hour after purchasing a voucher and entering my mobile phone number, I receive spam messages from Pakistan on WhatsApp for the first time. Privacy?
iOS
Dec 16, 2024
Constant jamming
Treatwell charges meisrts 20% +vat on the new customer. With such fees, the gadget must work perfectly, and it regularly crashes, does not work, does not charge (while everything is fine with the Internet). Mumps treat users this way.
iOS
Dec 19, 2024
For the price bugs too much
The app keeps bugging. Can't connect to server, features like block or reschedule constantly bugging. There's no live support, just a robot that cannot help.
Android
Dec 20, 2024
Every time an appointment is completed, my reservation seems cancelled and my points are not shown. The store says it has nothing to do with it. I can't communicate with automated chat. I would very much ask that the matter be corrected and that my points be passed!!
Android
Dec 21, 2024
Second booking. Easy to use. The only downside, despite several tries, is that it is impossible to select the "heart" on the merchant's page in order to put it in favorites.
Treatwell: Hair & Beauty - Product Description
Treatwell is the best way to book hair and beauty online. Find salons in your area, read reviews, book (rebook and reschedule), on the Treatwell app. Whichever treatment you’re after – haircut, wax, massage – we’ll help you sort a salon slot, 24/7. 

It’s quick and easy – our app users can vouch for that – so you can book your next appointment in under 45 seconds, for real. Go for your usual, or try out a new treatment, and discover the most-loved salons in your area. No places nearby? We bring salons onto Treatwell every day, so if you can’t find a venue near you just yet, you (hopefully) will soon.  

All of that – and more great stuff below – on the Treatwell app.

Why booking online is better: 

Treatment choice
Hair, nails, wax – our hefty list of bookable treatments is right at your fingertips. Just scroll through our treatment categories, and find what you’re looking for. 

Venue choice
There are thousands of salons listed to choose from. We’ll help you narrow it down to the best in your area. 

Save venues to your favourites
We make it easy for you to rebook at your go-to salon. Once you find a keeper, save it to ‘Your favourites’ in the app, because, well, it’s your favourite. 

Real-life reviews
Read reviews (millions of them) written by our customers post-treatment, so you know what to expect at each and every salon. Get to know the venue before your visit.

Add to calendar 
Life’s busy, we’ll keep track. Add upcoming appointments to your calendar, so you know where to be and when. 

In-app map
Find your salon easily, with our in-app map functionality. Just go to your booking, scroll to the map, and follow the directions. Easy as that. 

Try off-peak
Choose an off-peak time for your appointment (like afternoons, or ‘quiet’ periods), to get a better price. That usually adds to the chilled experience too. 

Pre-pay, pre-treatment
Pay for your appointment up-front when you book, so you can stroll in and out of the salon on the day. Use your preferred payment method, Apple Pay included, to square-up (because no one carries cash). 

Manage your appointments
See all your booking history (old and new) in one place. So, if you need to change the time, the day, or straight-up cancel an appointment, you can, easily. 

Push notifications 
Allow push notifications from the app to keep up-to-date on your booking. Appointment reminders, rebooking reminders, offers and discounts – all the juicy stuff, straight to your home screen.


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An Internet connection is required for the Treatwell app to work. You'll also need to enable GPS access permissions to get suggestions local to you. When you book in the app, we'll send confirmation details to the email address you provide upon logging in or at checkout.

Like us on Facebook: https://www.facebook.com/treatwelluk
Follow us on Twitter: @Treatwelluk
Follow us on Instagram: @treatwell_uk
Visit our website: treatwell.co.uk
Need some assistance? Email us at help@treatwell.co.uk
Can’t find the salon you're looking for on our app? No problem! Email us at help@treatwell.co.uk with the salon name and address and we'll work our magic to get them on Treatwell.
Want to improve your unitQ Score by 20% within 30 days?
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