Quality degradation at Triangle  
Users report higher volume of Quality Issues than usual
38
poor

Triangle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
60%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
37 Reports
User Feedback
40%
iOS
37 Reports
60%
Android
56 Reports
Triangle - Latest Quality Issues
Android
Dec 17, 2024
Keeps crashing and booting me off as soon as it opens!!
iOS
Dec 17, 2024
Recent bug
Update 3 months later… The app has gotten worse. The app still triggers the verification email every time you open the app. But now they don't send the verification email for hours later, which it has timed out by then!! I havnt been able to log in for days!!! FIX YOUR APP!! Update a month later… Nothing has been fixed. If this app sits idle for 10 minutes you have to log back in AND confirm your email with a code. EVERY SINGLE TIME!!!!! Fix your app !!!!! Horrible experience!! I've been using app for about one year. It's been great for collecting CT money with the multipliers. For about a month now though, every time I open the app it logs me out and then when I log back in, it makes me verify my identity with an email and a code. Very frustrating when you just want to open the app for a few seconds to look at offers. Tried deleting the app and redownloading. It's to the point where I'm about to delete the app just because of the nuisance.
iOS
Dec 17, 2024
connection
The connection to the app is lost every day and has to be redone with the code sent by email. Very unpleasant.
Android
Dec 17, 2024
Keeps crashing
Android
Dec 18, 2024
Session times out right after I log in so I can't use the app anymore to monitor my credit card or points. Useless
iOS
Dec 19, 2024
App is not opening
I can sign in on the app but it keeps loading and not fully open and I am not able to see my statement.
iOS
Dec 19, 2024
Still not good
To be clear, you added new pay and view flyer features without fixing old issues. The login does not keep you signed in, and requires 2-factor authentication (via email…smh) each time. I've called the support desk and they say this is normal behaviour, but should stop. It hasn't! The swaps still get stuck. This release took forever. I wasn't hoping CT was going to scrap this app and go with a new developer, but it turns out it's taken this long at add features that NO ONE should be using. Don't put your financial details into this app! DO NOT trust an app with this many bugs.
Android
Dec 20, 2024
I went to canadian tire to buy some staff, there was a girl who invited me to join to this triangle bank, told me no anual fee, will be easy to play and will not have any problem, however, due I am out of Canada, and I dont know the card number, and also need to pay the last purchase, I still don't have access to the "bank", I made an international call to Triangle customer services, and this guy told me he cannot do anything. There is not service for custumer, there is no bank, it's terrible.
Android
Dec 20, 2024
logs you out unexpectedly
Triangle - Product Description
Triangle Rewards is a loyalty program that rewards real life.

The Triangle App for Android makes collecting and redeeming Canadian Tire Money® even more rewarding. 

Designed for New & Existing Customers
Triangle Rewards lets you earn and redeem Canadian Tire Money on just about everything across all of your favourite stores including Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Party City, Atmosphere, Pro Hockey Life, Sports Rousseau, L’Entrepôt du Hockey, Hockey Experts and participating Sports Experts stores. 

Personalized offers in your pocket
Get weekly personalized offers based on the things you need & love. Activate all your offers with just one tap and watch your CT Money roll in. 

Swap your offers for the things you want
Got a great offer this week but it’s just not right for you? Offer Swap let’s you trade it in for a Community Offer from another member. Now you can rack up the rewards even faster!

Save for something special with Goal Tracking
Whether its those stylish new runners or a new bed for your furry friend, this feature will help you stay on track. Pick something fun to save for, set an amount and watch your CT Money add up as you reach your goal. 

Managing your Credit Card
Manage your credit card accounts easily. Enrol in e-statements, view your transactions CT Money balance, account balances and statements directly in the app. Plus, you can schedule one-time or recurring bill payments to make things a little bit easier. 

By clicking "Install", you consent to the installation of the Triangle App that is provided by Canadian Tire Corporation and its future updates and upgrades. You may withdraw your consent at any time by deleting or uninstalling this app. You are also acknowledging that you understand that the Triangle App includes the functions as described below. The Triangle App is free to download; however standard wireless carrier message and data rates may apply. Requirements For use with Triangle Rewards™ Card, My Canadian Tire Money® Card, Triangle™ World Elite Mastercard®, Triangle™ World Mastercard®, Triangle™ Mastercard®, Canadian Tire Options® World Mastercard®, Canadian Tire Options® Mastercard®, Gas Advantage® Mastercard® and Cash Advantage® Mastercard®. Available Languages • English • French Contact Us Call: 1-800-226-8473 Mail: PO Box 2000, Station Main, Welland, ON, L3B 5S3 Visit: Triangle.com †The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle Mastercard, Triangle World Mastercard and Triangle World Elite Mastercard are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money® (CT Money®). Terms and Conditions apply to collecting and redeeming. ®/™ Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence. ®FGL Sports Ltd. ®/™ Mark’s and L’Equipeur are registered trademarks of Mark’s Work Wearhouse Ltd. ®/™ Mastercard, World Mastercard, World Elite Mastercard and the Mastercard Brand are registered trademarks of Mastercard International Incorporated.
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