72
good
Trip.com: Book Flights, Hotels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
1159 Reports
1159 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
329 Reports
329 Reports
User Feedback
22%
iOS
329 Reports
329 Reports
78%
Android
1159 Reports
1159 Reports
Trip.com: Book Flights, Hotels - Latest Quality Issues
iOS
Nov 18, 2024
Appalling
Well what can I say is this yet another DREADFUL American website? I have never come across so much trouble booking a train ticket. I booked it and I wanted to rebook it having cancelled my first effort and you actively prevent me from doing so. Train line won't book me a ticket because they won't accept my address. Why are you making people's lives so difficult. I am now going to download a different app and hopefully someone will let me book a ticket. Talk about shooting yourself in the foot. My advice to customers AVOID
iOS
Nov 18, 2024
Kokqbi
I booked a ticket through Trip.com, and my flight was canceled. When I requested a refund, they only partially refunded the ticket and stated that they have a no-refund policy for baggage, which is very disappointing. Since there was no flight, I ended up paying extra for baggage allowance that I couldn't use. I don't recommend using the app, as their support seems unable to assist with such issues, even though they acknowledged it as a strange situation.
Android
Nov 18, 2024
Disgusting service! The airline has been making changes to the flight in recent weeks, after canceling the reservation you have to buy more expensive tickets, so Trip Com also writes that it will refund due to flight cancellations up to a month and a half!! Vacation ruined! Do not use this resource!
Android
Nov 18, 2024
bad app, bad customer service, screw with customers. don't use.
iOS
Nov 18, 2024
Bad tactics
According to their “automated price regulations” they can simply make you feel that tickets are sold out and change prices after adding tickets to cart. Was planning to book tickets for 6 people and it showed 6 seats left. While booking, it said price change and raised to $400. Out of fear of higher prices, i booked. Guess what? Few hours later, prices were back to $300 and seats were available. Very bad app and company with bad tactics
Android
Nov 19, 2024
At first, I wrote an abusive review with 1 star. But then the comrades corrected themselves, made a good discount and that's it so that the rest still took place. But a certain aftertaste remained. Therefore, so far 3 stars. And if you see the phrase Silkhaus Skyline & Sea view, you know 100%: you will be deceived.
Android
Nov 19, 2024
Terrible experience in front of this app. I made the purchase and couldn't check at the hotel because the reservation was not there. I requested a refund and got no return, zero commitment from these people to the customer. I had to pay a more expensive reservation on the spot because I was with my baby and couldn't go back home. I hope to return urgently
Android
Nov 19, 2024
Nobody. I don't understand how to get my tickets back. It's a catastrophic application! To be avoided! Reservation numbers are not recognized. I can't get my plane tickets! I need help! It's urgent! I'm panicked not to receive my plane tickets! 😭 In any case I'm reassured because I see that you are answering and I hope to find help from you and if you manage to solve my problem I'll change my rating.
Android
Nov 19, 2024
I am very disappointed with this app. I was presented with it as a site to follow movies, frankly I was scammed. And to think that I wasted my time and plan to download 😒 it
Trip.com: Book Flights, Hotels - Product Description
Trip.com is a ONE-STOP travel platform where you can access everything you need for great trips with loads of TRAVEL DEALS! Get Trip.com NOW to get a perfect trip! #Detailed Features List: BOOK HOTELS AND FIND GREAT DEALS ON AMAZING STAYS! On Trip.com, you can browse stays to suit your tastes from total selection of more than 1.4 million options worldwide. Whether you're in the mood for a money-saving apartment stay or a luxury five-star hotel, a cozy holiday inn or a fun-filled resort, it's easy to find the right accommodation. BOOK FLIGHTS SEAMLESSLY WITH NO BOOKING FEES! Flights to around 5,000 cities worldwide are available in the Trip.com app. Pick your preferred class – or even book a chartered flight! The Trip.com app lets you filter by price, flight duration, travel time, airline, or number of stops. Pick a multi-city itinerary, and you can even fly into one city and out of another. With Trip.com it's easy to find your perfect flight. BOOK TRAINS ACROSS THE WORLD, EASILY! On the Trip.com app, you can now book trains for mainland China, Taiwan, Korea, UK, Italy, Spain, France, and Germany. We connect directly with train information centers for updated schedule information and prices. Our app lets you search quickly through available fares, saving you time and money. RENT CARS AT THOUSANDS OF DESTINATIONS WORLDWIDE! Rent cars on Trip.com and choose from all makes and models. With Trip.com, there's no need to drive the same car twice. Don't worry if your plans change, most cars can be booked flexibly with free cancellation. BOOK TOURS AND TICKETS ON TRIP.COM AND SEE THE BEST OF YOUR DESTINATION! From a trip to the Great Wall to a one-day Dubai stopover. Visit Disneyland, get skip-the-line passes for the Louvre, or take off in a hot air balloon. Whatever experiences a destination has to offer, you can find out what's happening and book your tickets, all on Trip.com. BOOK AIRPORT TRANSFERS EASILY. When you book airport transfers with Trip.com, your driver will be kept up-to-date with your flight schedule, so you can travel worry-free even in the case of flight delays. Free cancellation is available up to 24 hours before your scheduled pick-up time. TRIP.COM: YOUR PERSONAL TRIP ADVISOR. Trip.com is more than just a travel app where you can plan and book your next trip; it's a global community of travelers. You can share Trip Moments with like-minded adventurers, and get inspired by others in return. You can also find exciting travel lists and gourmet recommendations showing the best of everything from food to local activities. Get Trip.com NOW to experience the seamless one-stop booking process and let your next adventure begin! #More about the Trip.com app: TRUSTED GLOBAL SERVICE: - 20 different languages with payment available in 31 currencies - 24/7 global call center with rapid response time - 24/7 global SOS emergency response and Natural Disaster Relief Fund - Trip.com service guarantee Book with Trip.com NOW for great deals and great service. Have a good trip!
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