22
poor

TruckSmart ™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
Work at Travelcenters of America? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Travelcenters of America? Unlock additional insights
Android unitQ Score
Android User Feedback
71%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
17 Reports
User Feedback
29%
iOS
17 Reports
71%
Android
41 Reports
TruckSmart ™ - Latest Quality Issues
Android
Dec 20, 2024
The credit card that I used expired, and I can't add a new payment card. Keep receiving "Hosted Checkout Assistance."
Android
Dec 20, 2024
I've been using this app for years, now I can't reserve a parking spot anywhere now due to a "Technical Difficulties" message. Un-installing the app, never going to TA again.
iOS
Dec 21, 2024
Won’t let me see my fuel receipts
I really had to contact the store and ask them if they could email me my receipt from two days ago. Looks like I'll be having to call customer service during their hours of operation just so I can scan in my fuel receipt to my company…..
Android
Dec 21, 2024
i can't log in, after i do it keeps loging me off and saying i need to register and it keeps giving me terms and conditions every time
Android
Dec 21, 2024
App won't work
Android
Dec 22, 2024
How do I start? TA, Petrol, and TA Express. How do you people sleep at night ripping off the very backbone of this country? You charge a fee for us to park, and what do we get in return? Locked doors (in a torrential rainstorm we have to walk all around the building to enter the front doors). No restaurants opened, and all fast food junk food. You people are too damn greedy for your good. Now why don't you give back to us truckers? Better points system and long-term account.
Android
Dec 22, 2024
Complete trash. This app keeps looping me to sign in or register ..
Android
Dec 22, 2024
Keep shutting down
Android
Dec 22, 2024
App it self need to be improved. My suggestions: 1. Sites should be shown on the map. 2. The shower should show how many people are ahead of. And nowadays has a lot of glitches. App suddenly freeze. Need to kill and open again to continue
TruckSmart ™ - Product Description
TruckSmart gives you have the full service advantage of TA, Petro and TA Express right at your fingertips! Map out your daily route to include TA, Petro and TA Express locations. Locate diesel and gasoline fueling services, Point redemption at register, Activate Fuel pumps with PumpSmart feature, full and quick-serve restaurants, heavy truck maintenance services, 24-hour c-stores, WIFI and more. Plus, we offer 24/7/365 roadside repair with our RoadSquad program. 

TruckSmart iPhone Advantages : 
• Interactive Map displaying TA, Petro and TA Express sites.
• Complete list of amenities at the TA, Petro and TA Express sites, including Showers, Parking, TA Truck Service, Restaurants and more.
• Location list by radius from 50 or 100 miles, in addition to highway and state look up.
• Current Fuel Prices by site location.
• Redeem your UltraOne points at the resgister.
• Pumpsmart feature allows drivers activate the pump from their truck by providing a fuel code to enter instead of all the prompts.
• Call Roadsquad to get roadside assistance during unexpected breakdowns. 
• Calling Roadsquad will pass your current coordinates to our Call Center to pinpoint your location to make Tech dispatch as efficient as possible.
• Displays Shower availability in real-time by site location and allows Instant Shower purchases from the app.
• Displays Parking availability in real-time by site location and allows reserved parking purchases from the app.
• UltraOne account creation and management.
• Truck Service In-Bay Work Order Requests to shorten downtime between loads.
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