88
good

Truist Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
20%
Android
301 Reports
iOS unitQ Score
iOS User Feedback
80%
iOS
1207 Reports
User Feedback
80%
iOS
1207 Reports
20%
Android
301 Reports
Truist Mobile - Latest Quality Issues
iOS
Nov 17, 2024
I
I still can't access my bank account.
Android
Nov 17, 2024
charging $3.10 on a $155 deposit to make it available instantly is exorbitant. All the while, you are making a profit off of our money, but that's not enough for you. You guys are disappointing, you've got a fee for everything and service seems a thing of the past.
iOS
Nov 17, 2024
Memo troubles
For some reason mako g notes in the memo box then it's not letting me submit payments???
iOS
Nov 17, 2024
Truist mobile app
I like almost everything about mobile banking. The latest change to the Truist app in my opinion needs one more tweak. The old way you used to be able to see your past payments and therefore most recent payments, it would allow you to click on that to make another payment. With this newest way the app is set up now you have to look it your biller you want to pay every single time and it's irritating.
iOS
Nov 18, 2024
fraud
No one's verification is reliable, anyone can use one's information, that's why the English-only application appears so that one does not realize what is really happening, too much scams and money is lost
Android
Nov 18, 2024
Since the last update, The rewards deals aren't loading
Android
Nov 19, 2024
App got really slow a month ago. Works but signing takes legit 3 mins
Android
Nov 19, 2024
The chat feature times out even when you are actively waiting on a rep to answer you after you start a convo.
Android
Nov 19, 2024
This is the sorriest app. Every time I turn around.Yeah, I want me to update the app.And then when I go to the app to update it it just says open.
Truist Mobile - Product Description
Your better banking experience is here.

Check balances, make payments, get personalized insights, and move money at your convenience. Enjoy smarter technology and innovative features that put you first so you can manage your finances with confidence. 

Accounts & cards
* View account details and transactions
* Set alerts preferences
* View statements1
* Order checks and supplies
* Manage overdraft options
* Lock and unlock your cards
* Set spending and region limits

Transfer & pay
* Transfer between Truist accounts or external accounts2
* Send and request money with trusted friends and family using Zelle®3 
* View, manage, and pay bills securely in one place

Sign in & security
* Enable Face ID® or Touch ID® for quick access4
* Change your username and password
* See sign-in history and remembered devices

Mobile deposits
* Deposit checks5
* View deposit history

Planning & insights
* Get insights on spending, trends, cash flow, and unusual activity
* Link external accounts
* Set and track spending budgets
* Compare spending habits
* Monitor savings goals

Rewards & deals
* Earn cash back on everyday purchases at select merchants
* Discover offers from places you shop, dine, travel and more 
* View and redeem credit card rewards

Help & support
* Call Truist support
* Find a branch, ATM, or bank service
* View help & FAQS
* Schedule an appointment
* Access your Truist inbox

Additional features
* Add quick links for frequently used tasks
* Show, hide, and reorder accounts
* Browse and apply for other Truist accounts
* Upload receipts and attach to transactions
* Customized investment portfolio experience

Disclosures

1 Paperless enrollment is required.

2 Fees may apply to transfers to other U.S. financial institutions.  Setup is also required and verification may take 1 – 3 business days.  View the Truist Personal Deposit Accounts  
   Fee Schedule for more information. Your mobile carrier’s message and data rates may apply. 

3 Neither Truist nor Zelle® offers a protection program for payments that you authorize in Zelle. Enrollment with Zelle through Truist Online or Mobile banking is required. U.S.  
   checking or savings account required to use Zelle. For more information, view the Truist Online Services Agreement. 

4 Only certain devices are eligible to enable Touch ID® or Face ID®. 

5 Deposit limits and other restrictions apply.
    
Face ID and Touch ID are registered trademarks of Apple Inc.

Zelle® and the Zelle related marks are wholly owned by Earning Warning Services, LLC, and are used herein under license.

Investment and Insurance Products:
• Are Not FDIC or any other Government Agency Insured
• Are Not Bank Guaranteed
• May Lose Value

Services provided by the following affiliates of Truist Financial Corporation (Truist): Banking products and services, including loans and deposit accounts, are provided by Truist Bank, Member FDIC. Trust and investment management services are provided by Truist Bank, and Truist Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc., and P.J. Robb Variable Corp., which are SEC registered broker-dealers, members FINRA, link opens in new tab SIPC, link opens in new tab and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc., GFO Advisory Services, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Insurance products and services are offered through McGriff Insurance Services, Inc. Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, Inc., AR license #100103477. Both McGriff and Crump are wholly owned subsidiaries of Truist Insurance Holdings, Inc.
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