Quality degradation at Trumf  
Users report higher volume of Quality Issues than usual
15
poor

Trumf | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
17 Reports
User Feedback
31%
iOS
17 Reports
69%
Android
37 Reports
Trumf - Latest Quality Issues
iOS
Feb 18, 2025
Runes
Great that you've added the widget with the code so we save time, but why do we only add it to the lock screen? I want the widget on the home screen, but that's not possible. It should be a small matter to support, and I see no argument not to do it.
iOS
Feb 21, 2025
Espen - The New Year
Mostly a painless user experience, which makes it easy to use when shopping. But recently the app has completely hung up while the checkout says that the customer must approve without anything appearing in the app. Ek then has to pay with a card instead of TrumfPay, and it also takes a minute or two for the clerk to cancel the TrumfPay payment. Not a particularly pleasant customer experience…
Android
Feb 23, 2025
Too slow. And why doesn't the qr code appear as soon as the app is opened? Isn't the whole point of the app that you want our shopping pattern? Then the app must be ready with the qr code fsf.
Android
Feb 24, 2025
Have a Huawei mobile. Can't download the app? Had it installed before. Possible to get a physical card?
Android
Feb 24, 2025
I'm really happy. Sometimes it won't quite work when I scan trumf-pay, but I've saved up to several thousand kroner, over the years 😀 I've used a lot of the truf bonus/money for handball equipment for our daughter 😀 absolutely brilliant!!
iOS
Feb 24, 2025
Bank support and trump online shopping
I hope you can arrange for the app to be supported by more banks so everyone can save 1% extra trumf, and hopefully increase it even more than 1%. My bank (Sparebanken Sør) is not supported so it was a bit disappointing to download Trumf Pay. It is also very annoying that you have to go to their website to sign up through you to get bonuses on online shopping, it is so easy to forget. I have missed out on several trumf savings because of it. Why can't this just be registered automatically in the same way as when you shop for groceries and use your bank card? If I shop at Meny's online store, everything is registered automatically.
Android
Feb 25, 2025
Impossible to register any other credit card than your own Trump card, bank cards are the only option, but many banks are not supported in Trump Pay, easier to use the stores' own app
Android
Feb 28, 2025
Hopelessly cumbersome to pay with at the checkout. It takes much longer to unlock the phone to open an app than to pay with a card, or even better, the watch. If there is an update, you MUST install it before you can pay. You also can't close the app with back, it has to be forced off. Why QR and not RFID? The reader at the checkout NEVER works! I have also experienced having to log in again often.
Android
Mar 1, 2025
Useless does not enter.
Trumf - Product Description
- Payment with Trumf Pay

Pay with your mobile at KIWI, MENU, Joker, SPAR, Nærbutikken, Jacob's and CC Mat. You save an extra 1% bonus every time you shop with Trumf Pay!

- Digital receipts

In the app, you will find receipts for all transactions in which you have received a registered Trumf bonus, whether they were made with Trumf Pay or a bank card

- Digital Trump card

If you pay with other mobile payment services, smart watches or credit cards, you can scan the digital Trumf card at the till to save bonus

- Use the bonus as you wish

Pay in the store with Trumf bonus, or transfer to one of your bank accounts
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