86
good
Turkish Airlines: Book Flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
287 Reports
287 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
114 Reports
114 Reports
User Feedback
28%
iOS
114 Reports
114 Reports
72%
Android
287 Reports
287 Reports
Turkish Airlines: Book Flights - Latest Quality Issues
iOS
Mar 30, 2025
Almost perfect
In flight entertainment from the app does not work at all, I would have liked to just watch movies from my phone home with my noise canceling AirPods a lot more.
Android
Mar 30, 2025
inacceptable app. too much bugs. imposdibility to check in or uogrades. no updates from the app about flights. so miserable app badly developper
iOS
Mar 30, 2025
M&S account
I had a miles and smiles account for many year but because I changed my phone number there was no way to sign in so I had to create a who other account - frustrating Your FAQ were no help on this matter
iOS
Mar 30, 2025
Until imamoglu is freed we no longer fly with you
Also take note that they are mean to people's pet in cabin! They only look like pet lovers in the advertisements influencers etc that they PAY for!
Android
Mar 31, 2025
çok yavaş, açılmayan bir App. çok gıcık. düzeltin lütfen, sizin service yakışmıyor. too slow . not working properly. fix it please
iOS
Mar 31, 2025
No login
Logging in for a week.
iOS
Mar 31, 2025
Worst luggage handling ever
Never trust Turkish Airlines with your luggage. My bag was destroyed, and even my sunglasses and perfume inside were damaged. After filing a damage claim and waiting over a month, they offered me just €47—not even half the value of the bag. Exhausted by the process, I accepted their ridiculous offer, but they never even paid that pathetic amount.
Android
Mar 31, 2025
frequently unable to purchase tickets due to the app wanting to use the GPS to get my address. I'm rarely home and so cannot buy tickets.
Android
Apr 1, 2025
Very glitchy. Requires multiple tries to complete one action.
Turkish Airlines: Book Flights - Product Description
Are you ready to discover the World with Turkish Airlines privileges? Our mobile application helping you to experience the best travel experience speeds you up by remembering your selections and flights. You can use our application to benefit from features making your life easier such as reservation, ticketing and check-in. USER-FRIENDLY DESIGN • Either a vacations or a business trip, it now a lot easier to plan your travel! Our mobile application remembers your selections, likes and flights and makes recommendations exclusive to you. • We have created a new design focused on the ideal user experience. Now, you can easily make your travel plan, ticketing and Miles transactions. • Thanks to our easy to use application, you will buy tickets, arrange your reservations and view your registered flights a lot faster. BRAND NEW DISCOVERIES • Get ready to discover the world with the airline operating between the most points of the world. By viewing the special offers, you can fly with advantageous prices. • By viewing the city guides, you will get to know about our recommendations that will color your travel. You prepare for an enjoyable travel by checking out the places to visit, the tastes to savor, airport transfer information and more for the cities you will visit. RESERVATION METHOD • You can make your reservation later by saving your flight. You can finish the payment whenever you want on all of your devices. • From My Reservations section, you can add a new flight, you can change or cancel your flight and add infants to your flight. FAST AND SECURE PAYMENT • Among various payment methods and currencies available on our mobile application, you can select the most convenient ones and make payments easily. • You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage. • You can always feel safe by hiding your credit card and profile information. MILES&SMILES PRIVILEGES • We have developed a personalized Miles&Smiles experience exclusive to our mobile application. You can enter to your account with your finger print. • You can get an award ticket or shop on Shop&Miles by using your Miles. • Now, Miles transactions are much more extensive! Transactions like buying Miles and transferring Miles can be carried out on our mobile application. ADDITIONAL SERVICES • You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles. • If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel. • In order to maximize your comfort, you can fly in the seat you wish by selecting your seat. DETAILS MAKING YOUR TRAVEL BETTER • It is now a lot easier to buy tickets for your travels including multiple flights. Just click on the multi-city selection. • You can follow the status of any flight you wish by using flight status feature. • Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.
All intellectual property rights, including trademarks and word marks, are the property of respective owners