73
good
Turkish Airlines: Book Flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
279 Reports
279 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
100 Reports
100 Reports
User Feedback
26%
iOS
100 Reports
100 Reports
74%
Android
279 Reports
279 Reports
Turkish Airlines: Book Flights - Latest Quality Issues
iOS
Dec 19, 2024
App doesn’t open
When you open the app it freezes on the welcome screen and stays there forever. Tried deleting and reinstalling but the problem persists. You should look into it asap!!!!
iOS
Dec 19, 2024
Hannu V.
First time using, sign up did not work on iPhone 15 pro, quite annoying. Got through though with guest and I guess I now have the account created
Android
Dec 20, 2024
I enter my data... and everything I do requires them from me, again and again, even though it's all already on my account. I try to insert the loyalty card... nothing works. No alerts for check-in. I try to check in... I have to manually enter all passengers on the booking. I try to pay, both with CC and with GPay... nothing works. For now it's just a waste of space, I was forced to do everything on the PC, otherwise I would have missed the flight.
Android
Dec 20, 2024
You create an account in which you put all your info, so far everything perfect. Then if you want to accumulate miles you have to create another account (I guess it wasn't enough with the first one). Then, to check in they ask you for your data again, I have already filled them in when I have created the account so that I have to enter them again. And if I want to download the tickets after check-in, it asks me again for the data (xD). All that's left is to laugh after seeing this spaghetti code app.
iOS
Dec 21, 2024
Worst airline in Europe
I don't know who call TurkAirline “best airline”. Looks like they offer a good bribe. Endless delays, absolutely useless client support. If you will be unlucky to buy their ticket, TurkAir will make your trip a bloody nightmare
Android
Dec 21, 2024
We're extremely disappointed 😥.. We're all stranded in COTONOU AIRPORT 21/12/24.. flight TK0559.. from instanbul to cotonou .. none of our luggages arrived and we've seen people that have spent days here without their bags.. this is very bad...
Android
Dec 22, 2024
One of the worst airline apps on the market. Bugs all over the place. Missing translations. Login is painful and terrible.
Android
Dec 23, 2024
One of the nonsense airlines I have ever come across, last year I travelled to Ghana and one of my luggage did not show up, I had to run after it the next day before receiving it with the next flight, as am typing this review, I have my six (6) luggages not showing up with my flight today, I only have just one clothe on. This will be my last time travelling with such a useless airline, I hope my luggage comes in. If not, I will get you guys on this time. Rubbish.
Android
Dec 23, 2024
what a terrible companions they come here 6 days I'm waiting for my luggage
Turkish Airlines: Book Flights - Product Description
Are you ready to discover the World with Turkish Airlines privileges? Our mobile application helping you to experience the best travel experience speeds you up by remembering your selections and flights. You can use our application to benefit from features making your life easier such as reservation, ticketing and check-in. USER-FRIENDLY DESIGN • Either a vacations or a business trip, it now a lot easier to plan your travel! Our mobile application remembers your selections, likes and flights and makes recommendations exclusive to you. • We have created a new design focused on the ideal user experience. Now, you can easily make your travel plan, ticketing and Miles transactions. • Thanks to our easy to use application, you will buy tickets, arrange your reservations and view your registered flights a lot faster. BRAND NEW DISCOVERIES • Get ready to discover the world with the airline operating between the most points of the world. By viewing the special offers, you can fly with advantageous prices. • By viewing the city guides, you will get to know about our recommendations that will color your travel. You prepare for an enjoyable travel by checking out the places to visit, the tastes to savor, airport transfer information and more for the cities you will visit. RESERVATION METHOD • You can make your reservation later by saving your flight. You can finish the payment whenever you want on all of your devices. • From My Reservations section, you can add a new flight, you can change or cancel your flight and add infants to your flight. FAST AND SECURE PAYMENT • Among various payment methods and currencies available on our mobile application, you can select the most convenient ones and make payments easily. • You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage. • You can always feel safe by hiding your credit card and profile information. MILES&SMILES PRIVILEGES • We have developed a personalized Miles&Smiles experience exclusive to our mobile application. You can enter to your account with your finger print. • You can get an award ticket or shop on Shop&Miles by using your Miles. • Now, Miles transactions are much more extensive! Transactions like buying Miles and transferring Miles can be carried out on our mobile application. ADDITIONAL SERVICES • You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles. • If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel. • In order to maximize your comfort, you can fly in the seat you wish by selecting your seat. DETAILS MAKING YOUR TRAVEL BETTER • It is now a lot easier to buy tickets for your travels including multiple flights. Just click on the multi-city selection. • You can follow the status of any flight you wish by using flight status feature. • Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.
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