75
good
Turkish Airlines: Book Flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
349 Reports
349 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
124 Reports
124 Reports
User Feedback
26%
iOS
124 Reports
124 Reports
74%
Android
349 Reports
349 Reports
Turkish Airlines: Book Flights - Latest Quality Issues
iOS
Feb 27, 2025
iOS integration
Needs better iOS integration. Why app doesn't support live activity? Why boarding pass can not pop up on Lock Screen while in wallet. Needs to work better with calendar and Apple Watch. Needs better notifications. Why Music stops when the app is open?!
iOS
Feb 28, 2025
Confusing
First time user. Choosing a paid seat was difficult and confusing. On my checkin details I have 2 seats! Why? The app wouldn't let me type in my address at first. Countries in the drop-down list are not entirely alphabetical; some countries (most popular?) are listed at the top but not immediately visible. The whole checkin procedure took me nearly an hour. No option to view or print out my boarding pass. Not a fun experience.
Android
Feb 28, 2025
The app seems to have technical issues as the booked flight shows as having operational issues ... Strange message !
Android
Feb 28, 2025
Thy app and website are time robbers. Extremely useless and unfriendly. With this mindset, Thy will never be like Emirates, Qatar Airways or Singapore Airlines. Pitty.
Android
Feb 28, 2025
Didn't provide promise currency selector
Android
Mar 1, 2025
When checking in, I was unable to check in a second passenger at the same time.
Android
Mar 1, 2025
There is no possibility to download boarding pass. Sending boarding pass by e-mail does not work as well - only lonk is sent, but it leads to empty page, not to boarding pass.
Android
Mar 1, 2025
We are on a plane from Istanbul to Havana for over 12 hours. The seats are extremely uncomfortable and there is insufficient legroom. I would like to remind you that you are carrying people. Although, we do not value people as much as we value money. .. The plane should be a little more comfortable on transatlantic flights.
Android
Mar 2, 2025
Very frustrating application. It keeps asking about personal details and you cannot get the boarding pass without miles and smiles option. This one has a verification code sent to another email, not the expected personal one. But the one that buys the ticket. And I cannot complete the process online. Very annoying.
Turkish Airlines: Book Flights - Product Description
Are you ready to discover the World with Turkish Airlines privileges? Our mobile application helping you to experience the best travel experience speeds you up by remembering your selections and flights. You can use our application to benefit from features making your life easier such as reservation, ticketing and check-in. USER-FRIENDLY DESIGN • Either a vacations or a business trip, it now a lot easier to plan your travel! Our mobile application remembers your selections, likes and flights and makes recommendations exclusive to you. • We have created a new design focused on the ideal user experience. Now, you can easily make your travel plan, ticketing and Miles transactions. • Thanks to our easy to use application, you will buy tickets, arrange your reservations and view your registered flights a lot faster. BRAND NEW DISCOVERIES • Get ready to discover the world with the airline operating between the most points of the world. By viewing the special offers, you can fly with advantageous prices. • By viewing the city guides, you will get to know about our recommendations that will color your travel. You prepare for an enjoyable travel by checking out the places to visit, the tastes to savor, airport transfer information and more for the cities you will visit. RESERVATION METHOD • You can make your reservation later by saving your flight. You can finish the payment whenever you want on all of your devices. • From My Reservations section, you can add a new flight, you can change or cancel your flight and add infants to your flight. FAST AND SECURE PAYMENT • Among various payment methods and currencies available on our mobile application, you can select the most convenient ones and make payments easily. • You can buy tickets a lot faster by saving your credit card or scanning your card with the camera at the payment stage. • You can always feel safe by hiding your credit card and profile information. MILES&SMILES PRIVILEGES • We have developed a personalized Miles&Smiles experience exclusive to our mobile application. You can enter to your account with your finger print. • You can get an award ticket or shop on Shop&Miles by using your Miles. • Now, Miles transactions are much more extensive! Transactions like buying Miles and transferring Miles can be carried out on our mobile application. ADDITIONAL SERVICES • You can make reservations from any hotel you like and save time by renting your car before your travel with special prices or using your Miles. • If you wish, you can buy a travel insurance to take precautions against unexpected events during your travel. • In order to maximize your comfort, you can fly in the seat you wish by selecting your seat. DETAILS MAKING YOUR TRAVEL BETTER • It is now a lot easier to buy tickets for your travels including multiple flights. Just click on the multi-city selection. • You can follow the status of any flight you wish by using flight status feature. • Before your travel, you can view the location of counters, cafes, restaurants, pharmacies and more on the maps with the uploaded airport maps.
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