82
good
Turo - Find your drive | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
759 Reports
759 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
371 Reports
371 Reports
User Feedback
33%
iOS
371 Reports
371 Reports
67%
Android
759 Reports
759 Reports
Turo - Find your drive - Latest Quality Issues
Android
Dec 19, 2024
Hidden fees, garbage, 1st time I would have used it instantly decided to use enterprise this was only $100 cheaper and has no guarantees and loads of bad reviews.
Android
Dec 20, 2024
Canceled my trip that I got a huge discount on for a Maserati, didn't help me rebook a similar vehilce. I rebooked myself another vehicle and low and behold that one got canceled too and they book me a much older and crappier jeep!!! How do you go from a Maserati to a jeep? They act like they did me a huge favor by rebooking me a jeep after I originally paid less for the Maserati. This company will do anything to scam you out your money.
Android
Dec 20, 2024
Waited until after they took money to tell me my mom couldn't pick up vehicle. Which left me having to cancel because I couldn't pick up myself and losing 206 dollars out of 685$. I probably will go back to big rental companies after this. Because if I added a driver then I don't understand why I need to present when I never had this issue before. Just because the police can't do their jobs properly doesn't mean I should have to be penalized for it. I'm really disappointed in turo mostly.
iOS
Dec 20, 2024
nobody
A nice Turo scam. I lost 827 euros for putting heating in a car (windshield cracked) so for 5 days 1000 euros for a rotten 206+ without brakes. Chloe de turo hung up on me, they didn't try to understand anything. I will never use their service again.
iOS
Dec 20, 2024
App Problems
I have excellent internet service and yet the Turo App won't allow me to checkout at times. It tells me that I'm offline, however I have no problem logging into other apps on my phone. That is my only issue with this app.
iOS
Dec 20, 2024
Please don’t host your car here
Turo has been downhill after downhill after downhill. Absolutely no support for hosts, no payout, no reason for you to do this. Most of these good reviews are from riders or are probably artificial but as a host, it has to be the single worst liability and supplemental form of income ever. I had two wranglers, both had their roofs broken by renters ($5,000+ each), 3 flat tires, one $13,000+ accident (had me paying a car without using it for 3 months), EXTREME depreciation because of the mileage (people have taken my car to Canada & Florida & literally everything in between), and on top of that, they shell out ludicrous discounts and take in crazy fees. My last renter had my car for 40 days and I got paid $500 in gross payout (Deep in the red after car payment, insurance, & mileage). I literally netted like -$800 after my expenses, had to Pay a ticket out of pocket for my renter and they racked up 10+ tolls. You take all the liability and they will DENY, DEFEND, & DEPOSE.
iOS
Dec 21, 2024
Good app
Turo fees are a bit too Much
iOS
Dec 21, 2024
Disappointed with the app
Unintuitive app, with contradictory information depending on whether you are a rental or a tenant. And what a scam: fees are applied to owners who cancel even with a notice period! Still further in the scam, already its predecessor (Ouicar) did not insure and was of NO help in case of dispute (theft of the vehicle all the same....).
Android
Dec 22, 2024
Too much becomes too complicated and is no longer intuitive than before, it is much less interesting for owners
Turo - Find your drive - Product Description
Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of local hosts across the US, UK, Canada, and Australia. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up. Whether it’s a truck to help on moving day, a swanky exotic for a luxurious weekend away, or a classic cruiser for a picture-perfect road trip, with more than 600,000 vehicles listed worldwide, Turo lets you find the perfect vehicle for your next adventure. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Upgrade your travel plans • Choose from a totally unique selection of cars and drive the perfect one for your trip • Book cars directly from local hosts, starting from $25/day • Safely access cars through a variety of contactless check-in options • Get the car delivered, and book trips on the go with a quick tap Start your own car sharing business • Share your car and build a car sharing business with Turo • Start with a car you already own or buy one to share — any car owner can start exercising their entrepreneurial muscles • Choose how many cars to share, scale your business up or down however you want, and decide how to reinvest your earnings • Whether you want to commit a lot of time or a little, you can earn at home or on the go, on your schedule, and divest any time • Rest easy with $750,000 in liability insurance from Travelers Excess and Surplus Lines Company backing each trip Note: Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners