77
good
Turo - Find your drive | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
864 Reports
864 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
413 Reports
413 Reports
User Feedback
32%
iOS
413 Reports
413 Reports
68%
Android
864 Reports
864 Reports
Turo - Find your drive - Latest Quality Issues
iOS
Nov 15, 2024
Don’t waist your time
App is good but you will never get a car for the price they list. First of all the price you see x2 because of fees. Secondly not always you will get what you choosing for. Any other rental cars is way cheaper than you will find on Turo.
iOS
Nov 16, 2024
Absolutely Horrible
This was one of the worst experiences I've ever had regarding customer service. Other than 1 representative, none of the representatives spoke enough English to understand what was going on. 1 representative in particular interrupted me every other word leading to an error in the reservation. The fact that my communication between the host and I was better than calling customer service is despicable. Nothing went right when customer service was involved and I would ABSOLUTELY NOT recommend this company to anyone. If I could give 0 stars I would.
iOS
Nov 16, 2024
Avoid this app!!
Not a good app at all to use I would not Recommend it to anyone I filled in all my details, license number address name etc and booked a vehicle. Then I got an email saying Turo has cancelled my trip tried to contact customer service but got nowhere for no reason at all they cancelled my trip and the problem wasn't sorted so o would strongly not recommend it to anyone.
iOS
Nov 16, 2024
Really good, not great.
Subtracted 1 Star because on several occasions uploading photos at the end of the trip fails or just "hangs" even if Phone shows full bars. Otherwise I enjoy it.
iOS
Nov 17, 2024
Shady practices
Car owner waited 3 months so they had my review then charged me for the car being on the garage 14 hours after drop off. That's on the car owner for not picking it up. Turo just charged me without consent when I disputed. Won't use again. Turo gives the lender all the power here. They force you to review right after rental ends but owners can charge you whatever they want months later.
iOS
Nov 17, 2024
Rented a car that had unsafe recalls n Turo as a company allowed it .
A recall shouldn't be ignored especially if it's a safety one
iOS
Nov 18, 2024
No-licence cars
This is not really an opinion but rather a request: why is it not possible to rent a car without a license? Thank you
Android
Nov 19, 2024
Convenient service but only if everything goes well. The various services coordinate very poorly and take months to process a simple request, especially when the request consists of reimbursing money to the renter of the vehicle. This company has lost my trust
Android
Nov 19, 2024
the trips are cheap but the Turo fare is very high
Turo - Find your drive - Product Description
Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of local hosts across the US, UK, Canada, and Australia. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up. Whether it’s a truck to help on moving day, a swanky exotic for a luxurious weekend away, or a classic cruiser for a picture-perfect road trip, with more than 600,000 vehicles listed worldwide, Turo lets you find the perfect vehicle for your next adventure. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Upgrade your travel plans • Choose from a totally unique selection of cars and drive the perfect one for your trip • Book cars directly from local hosts, starting from $25/day • Safely access cars through a variety of contactless check-in options • Get the car delivered, and book trips on the go with a quick tap Start your own car sharing business • Share your car and build a car sharing business with Turo • Start with a car you already own or buy one to share — any car owner can start exercising their entrepreneurial muscles • Choose how many cars to share, scale your business up or down however you want, and decide how to reinvest your earnings • Whether you want to commit a lot of time or a little, you can earn at home or on the go, on your schedule, and divest any time • Rest easy with $750,000 in liability insurance from Travelers Excess and Surplus Lines Company backing each trip Note: Continued use of GPS running in the background can dramatically decrease battery life.
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