34
poor

Twilio Authy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
222 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
61 Reports
User Feedback
22%
iOS
61 Reports
78%
Android
222 Reports
Twilio Authy - Latest Quality Issues
Android
Apr 1, 2025
It was an easy app to use and even to log in on another device, having the backup password, it was ok. Now I try to log in on my new phone and it keeps saying that the backup password is wrong all the time. I've changed it about 3x from my main device (tablet), I've even tried to copy the password to make sure I was typing it right and nothing works. I wonder if something happens to my tablet, how do I get to recover my codes
iOS
Apr 2, 2025
What happened to Desktop Guys?
Why did you guys remove the desktop app. It was very convenient for me. Will have to find something else I guess.
Android
Apr 2, 2025
outdated automated system that is poorly designed. I been in a 5 day loop 3 times now and it wants me to merge with a email thats not mine. all I want to do is update my phone number
Android
Apr 2, 2025
I've got new phone put this app on it factory reset old phone now I can't access app on new phone 😑
Android
Apr 2, 2025
Hadn't updated the app in months because it just "worked". Somehow the latest update snuck through and the UI is absolute garbage! Icons are 3x the size (so fewer fit on screen at once), dark mode is gone, apparently an errant swipe will just delete accounts without confirmation. Icons were square in a grid before, compact, easy to access. Not everything needs to be round! God it's terrible.
Android
Apr 2, 2025
Terrible company. Did a bait and switch to get people on their eco system with the desktop app. They killed off the app and made it so you can't export all of your keys, meaning to migrate, we have to do it one at a time. I hope this company gets sued, I hope the CEO steps on a cactus. Terrible company, will never consider them for anything ever again.
Android
Apr 3, 2025
My old mobile was lost in the sea and I bought a new one, and when I installed the program, it asked me for the entry key, which I do not have, and I could not message them because they do not have technical support, just a robot on the site only
Android
Apr 3, 2025
I have an account in the app for years, but now I had to reinstall it and I can no longer log in. I always logged in with email and password, but now it only asks for a phone number and when informing the number it is always returning an error, saying that the number does not have the minimum number of digits. How will I still be able to use the app?
Android
Apr 3, 2025
over 2 weeks now I changed my phone I can't login again no otp no text message after when I requested it what can I do.
Twilio Authy - Product Description
Authy brings the future of two-factor authentication to the convenience of your iPhone or iPad.

The Authy app generates secure 2 step verification tokens on your device. It helps you protect your account from hackers and hijackers by adding an additional layer of security.

Why Authy is the best multi factor authentication app:

 - Secure Cloud Backups:
   Did you lose your device and get locked out of all of your accounts? Authy provides secure cloud encrypted backups so you will never lose access to your tokens again. We use the same algorithm that banks and the NSA use to protect their information.

 - Multi Device Synchronization:
   Are you re-scanning all your QR codes just to add them to your tablet and smartphone? With Authy you can simply add devices to your account and all of your 2fa tokens will automatically synchronize.

- Offline:
   Still waiting for an SMS to arrive? Do you travel constantly and lose access to your accounts? Authy generates secure tokens offline from the safety of your device, this way you can authenticate securely even when in airplane mode.

- All of your accounts:
  We support most major multi-factor authentication accounts including Facebook, Dropbox, Amazon, Gmail, and thousands of other providers. We also support 8 digit tokens.

- Protect your bitcoins:
   Authy is the preferred two factor authentication solution to protect your bitcoin wallet. We are the default 2fa provider for trusted companies like Coinbase, CEX.IO, BitGo and many others.

Official website:
https://www.authy.com
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