79
good
UBA Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
2370 Reports
2370 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
222 Reports
222 Reports
User Feedback
9%
iOS
222 Reports
222 Reports
91%
Android
2370 Reports
2370 Reports
UBA Mobile Banking - Latest Quality Issues
Android
Dec 22, 2024
the app has been pretty faulty this days . the tabs in my dashboard has disappear.i hav uninstalled and installed back severally but it still not working. I can't even make transfers and transactions anymore pls look into it
Android
Dec 22, 2024
Your bank is good,the only problem I have is the money your people cut from any money that is been sent to my account
Android
Dec 22, 2024
I went to withdraw at UBA ATM Machine at a Branch in Oye Ekiti (#2000 and 1000) using my Opay Card and the transactions was confirmed successful and that I should take my cash and the Cash didn't come out from the machine it was just rolling, they didn't answer to my complaints about the mistake that came from their end and they haven't reversed my funds back since on Wednesday morning till now
Android
Dec 22, 2024
The app is needlessly complicating its use for users. The mobile money section requires users to enter receiving phone number 3 times and then ontop of that require users to enter the name of the receipient. Access to the appropriate database from the telco allows the app to verify an imputed number and pull up the account name. Please fix this. Looking forward to a better UX, mobile money transfers are the most common of the transactions, it shouldn't be tucked away so far like it is.
Android
Dec 22, 2024
Very poor and bad am trying to open it since is not working what is happening
Android
Dec 22, 2024
This app lags a lot. But its transfer is efficient. It only keeps lagging.
Android
Dec 22, 2024
I tried to see my transaction history but didn't see it
Android
Dec 23, 2024
You sent me OTP, but no way to type the code in. Why will you no put the space for the keyboard⌨️ to appear?? 😡😡😡😡
Android
Dec 23, 2024
The application is quite mediocre, in terms of design, ergonomics and performance.
UBA Mobile Banking - Product Description
UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers
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