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UBA Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

89%

Android
1815 Reports

iOS unitQ Score

iOS User Feedback

11%

iOS
213 Reports

User Feedback

11%

iOS
213 Reports

89%

Android
1815 Reports

UBA Mobile Banking - Latest Quality Issues

Android

Jan 29, 2025

Very bad. I went to buy fuel and was declined after deducting my 60,000 and when I try again, I was told that I exceeded my limit

Android

Jan 29, 2025

Not bad but I don't have the option to choose the country I'm in to connect to it. The application only forces me to one country

Android

Jan 29, 2025

very annoying I can't even sign up I mean for the past week I've been trying to figure out how to sign in

Android

Jan 29, 2025

Is just continue went off, it did not allow me connect to the app at all.

Android

Jan 29, 2025

I can't send my complaints

Android

Jan 29, 2025

Very slow!

Android

Jan 29, 2025

The interface is not displaying amounts

Android

Jan 29, 2025

Please I just downloaded this app now and since I downloaded it the app hasn't opened till now what may be the cause?

Android

Jan 29, 2025

I have been trying to login and when it is time for otp i am not given the keyboard to write the OTP

UBA Mobile Banking - Product Description

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option on devices that support this feature
• Faster navigation with the sliding menu available on all user sessions
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat 
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Auto reminders for recurrent bill payments and transfers

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