73
good
UBA Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
98%
Android
15227 Reports
15227 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
384 Reports
384 Reports
User Feedback
2%
iOS
384 Reports
384 Reports
98%
Android
15227 Reports
15227 Reports
UBA Mobile Banking - Latest Quality Issues
Android
Mar 31, 2025
it keeps showing network error and logging itself out, is this a me problem or is everyone experiencing the same thing
iOS
Mar 31, 2025
Compliant
Can't even use app to log a complaint or even request for statement of an account can't even link one's gmail using the mobile app everything is all about going to the bank to file and process misusing one's time in this computer age
Android
Mar 31, 2025
This mobile app does not meet my expectations at all. I lost my phone and am trying to login on my new device but it's totally frustrating. I don't think I like this new version at all. I would appreciate if the developers look into this issue of being unable to access the mobile app.
iOS
Apr 1, 2025
Sluggish
So poor and bad user interface. Slowest banking app ever
iOS
Apr 1, 2025
Very bad
Poor network while using the app then the receipt of payment after making payment should be well detailed with dates like the former app and not just Leo raising hands that can be manipulated
iOS
Apr 1, 2025
Complain
I can't send money to orders banks
iOS
Apr 1, 2025
User
Too slow, doesn't open even when the credentials are properly entered!! Please try to fix that. It makes mobile banking very hard to use
Android
Apr 1, 2025
I dont understand this app at all. I was using the older version perpectly untill, last week when the app insist that I upgrade to the latest version. Since then I have been struggling with the ubs mobile app. It's slow and some time it double my transaction twice without me initiating it. Please what can I do it's getting frustrating
Android
Apr 2, 2025
I have been trying to register the app and it has not been working,I don't know what uba bank has been come, Very poor I mean poor to the core
UBA Mobile Banking - Product Description
UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers
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