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UBA Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

84%

Android
1719 Reports

iOS unitQ Score

iOS User Feedback

16%

iOS
339 Reports

User Feedback

16%

iOS
339 Reports

84%

Android
1719 Reports

UBA Mobile Banking - Latest Quality Issues

Android

Mar 1, 2025

This app is really good but it's not easy to access and there is always bad network issues. Pls kindly work on it, thanks.

Android

Mar 1, 2025

That I should upgrade app I haven't signed in before

Android

Mar 1, 2025

Too poor a bank

Android

Mar 1, 2025

High security but difficult for the elderly and the uneducated customers to cope within the short allowed time.High security but difficult for the elderly and the uneducated customers to cope within the short allowed time.

Android

Mar 1, 2025

It did no allow me to open

Android

Mar 1, 2025

The app is really bad. It says "uba paste from clipboard" but nothing is pasted to the input space at all. I even tried writing it into the input space but it didn't allow the keyboard to pop-up so that I can input manually. I tried it with other app maybe it was my phone but it worked for other apps except for the UBA app. Really bad functionalities.

Android

Mar 1, 2025

It has a serious bug. You cannot enter the otp. So I am not able to use it at all. Very nonsense bug.

Android

Mar 1, 2025

This app is really hard to open for Android phone waiting be update something way I just opened This app is very bad

Android

Mar 2, 2025

Wonderful experience using the app, unlike GTB app, no room for quick loan on this app.

UBA Mobile Banking - Product Description

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option on devices that support this feature
• Faster navigation with the sliding menu available on all user sessions
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat 
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Auto reminders for recurrent bill payments and transfers

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