72
good

Uber - Request a ride | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
36397 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
7128 Reports
User Feedback
16%
iOS
7128 Reports
84%
Android
36397 Reports
Uber - Request a ride - Latest Quality Issues
Android
Dec 20, 2024
Uber was once very good but now there are many drivers with suitcases who don't finish the ride
Android
Dec 21, 2024
An attempt was made to access an account from a new cell phone, so the app asked to enter password, cell phone number, email, it also asked to enter codes that were sent by these last 2 means mentioned. The codes NEVER arrived and it took us too long to be able to access it after a thousand attempts. They need to check the UX flow well in that part of the login and authentication because it was terrible!! If it had been an emergency and we had needed the uber urgently, it would have been terrible.
Android
Dec 21, 2024
App, not loading travel route, no vehicle availability appears.
Android
Dec 21, 2024
I was blocked for nothing. Every time I contact support they say it was a system error and unblock me, when I need to use it, I am blocked again. And it stays in that loop. I even got tired, uninstalled and now I only use 99. Bye uber!
Android
Dec 21, 2024
Everyone is worse every day, they should put a limit on the cancellation of the drivers, we wait 40 minutes and when there are 1 minute left to arrive the drivers cancel, it's getting bad the uber
Android
Dec 21, 2024
The star is one because I was a driver and the platform kicked me out
Android
Dec 21, 2024
it is not intuitive to use if you want to choose a pick-up location other than the location where amn is located at the time of ordering
Android
Dec 21, 2024
The location has been mislocated and the purpose has been wrong
Android
Dec 21, 2024
After adding a credit card, it was stolen the next day
Uber - Request a ride - Product Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.    

FIND A RIDE TO ALMOST ANYWHERE
Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.
Want to improve your unitQ Score by 20% within 30 days?
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