36
poor

Uber Eats: Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
6555 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
3714 Reports
User Feedback
36%
iOS
3714 Reports
64%
Android
6555 Reports
Uber Eats: Food Delivery - Latest Quality Issues
Android
Jan 29, 2025
After having complained about several orders, since I was always missing 1 item in each one, they have ignored my complaint, telling me that after complaining or adjusting the price of several orders they cannot help me, so what happens if I receive a wrong order, an order with a missing item, or one that is poorly made, do I have to put up with it? They have also charged me twice once, it took a month to return it to me after tests and complaints. And they also charged me for Uber one after a spam window when confirming.
Android
Jan 29, 2025
No discount for several months even with the Uber One subscription. I'm switching to Doordash.
Android
Jan 29, 2025
The app is great when you take advantage of big cities though. I was signed up for Uber One without my consent after refusing multiple times on the app. And I'm being charged for Uber One even though I was getting a free month for New Years according to the app. So it's a good service but I'm disgusted to be having my money siphoned off without being able to do anything.
Android
Jan 30, 2025
There is a failure as if there were no delivery people, and the option of shopping in markets and supermarkets is missing in Zacatecas since several delivery people already have their bags and cards.
Android
Jan 30, 2025
In general, it works for ordering fast food. I don't recommend it for shopping in supermarkets or convenience stores. It's not user-friendly for the shopper to contact you, they don't notify you if something isn't there. If it's not there, they delete [name] without warning. It's better to buy directly from the supermarket apps.
Android
Jan 30, 2025
On Saturday [date] I ordered a Happy Meal for $8.46 and they charged me that and an additional $12.47 pizza order, something I never ordered, and they charged my credit card... on top of that, they have no customer service for complaints or anything... give me back my money, thieves!
Android
Jan 30, 2025
Coupons are hard to use
Android
Jan 30, 2025
A piece of crap, it never let me order from any restaurant, every time I tried to finish the order it told me that there was an error and that I should go to the help section, which is also crap because there is no section that can help you with that error.
Android
Jan 30, 2025
Terrible app, now they ask for photos of your ID, they are very bad, that can be used for many things, how horrible that now they even ask for that! I better uninstall it and buy somewhere else, disgusting app.
Uber Eats: Food Delivery - Product Description
Get food delivery to your doorstep from thousands of amazing local and national restaurants. Find the meal you crave and order food from restaurants easily with the Uber Eats app. Track your order in real-time.

FIND YOUR FAVORITE FOOD & RESTAURANTS
Order food from nearby restaurants and search by cuisine, restaurant name, dish, and meal. 
Food delivery options for you to order and enjoy including pizza, burritos, burgers, sushi, donuts, and Chinese takeout.
Prefer pickup? Skip the line and reservations and choose to pick up your order instead. Choose your favorite delivery options with the Uber Eats app now.

SUBSCRIBE TO UBER ONE
For $9.99 per month, Uber One subscribers enjoy $0 Delivery Fee and up to 10% off orders over $15 at participating non-grocery stores (and 5% off orders over $35 at participating grocery stores) available on Uber Eats. Members are also eligible for rewards, perks, coupons, and offers. View full Uber One Terms & Conditions here. 

ORDER ALMOST ANYTHING, ANYTIME
Order household needs from your favorite drug stores, supermarkets, and pet shops. Baby food or diapers, pharmacy needs, beauty products and cosmetics. Grocery staples like bread and milk, bananas and produce, flowers and plants, packaged foods or frozen treats. 

You can even order alcoholic drinks including beer, wine, liquor and cocktails. *

SIMPLE DELIVERY ORDERING
Pick your food order from any menu and add it to your cart with a few taps. That’s it.
Uber Eats makes it easy to order food delivery online or through the app and have it delivered by restaurants and delivery people near you.
Or, schedule your order in advance for a delivery person to pick it up later. Your choice!

ORDER FOOD AHEAD WITH PICKUP
Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart, and skip the lines to the restaurant to get your food.

REAL-TIME ORDER TRACKING
Track your food delivery order on a map as it heads your way.
See the estimated arrival time at your address.
Get notified when your order arrives..

FIND SOME OF YOUR FAVORITE NATIONAL RESTAURANTS
Some of our food delivery partners include: Pizza Hut, Little Caesars, Buffalo Wild Wings, Papa Johns, Shake Shack, Domino’s Pizza, Nando’s, Burger King, CAVA, A&W, Chick-fil-A, Chipotle, Dunkin', IHOP, KFC, McDonald's, Panda Express, Panera, Popeyes, Shake Shack, Sonic, Starbucks, Subway, Sweetgreen, Taco Bell, Tim Hortons, Wendy's, Five Guys, Jersey Mikes, White Castle, Jack in the Box, Outback Steakhouse, Red Lobster.

FIND PHARMACIES, GROCERY STORES, AND MORE
Order from grocers such as Albertsons and SEG. Other delivery partners in the pharmacy, convenience, and retail space include CVS, Walgreens, 7-Eleven, Wawa, BevMo!, and Total Wines.

ABOUT UBER EATS
Uber Eats is the way to order the food you love through an easy delivery experience. Uber Eats is available in hundreds of cities around the world. Enter your delivery address to explore restaurant and grocery delivery options near you.


AVAILABLE INTERNATIONALLY

Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery

Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, San Diego, San Francisco, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more.

*Alcohol in select markets. 21 to purchase. Item availability varies by market. See app for details.
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