poor

UKG Dimensions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

33%

Android
26 Reports

iOS unitQ Score

iOS User Feedback

67%

iOS
52 Reports

User Feedback

67%

iOS
52 Reports

33%

Android
26 Reports

UKG Dimensions - Latest Quality Issues

iOS

Dec 13, 2024

Stinks

Over engineered, not user friendly. Don't know why they changed from the previous version. Nothing works. Managers don't like it, not responsive. Horrible!!! Can I give it zero stars??

iOS

Dec 14, 2024

Blank Page

I have deleted and redownloaded so many times but whenever I log in the app just goes to a blank white screen and nothing works.

iOS

Dec 15, 2024

Please fix !

9 times out of 10 when I log in to use the app there is an error message of “page not found” I have to restart my phone just for the app to open. When it's working it's great but when it's not 😤

iOS

Dec 15, 2024

Password

Won't use iPhone saved password. Even if I select the mykronos save username and password it won't let me sign in unless I actually add and then delete a character from the keyboard. Come on, get with the program like every other app in the world! Your app is only one step above stone knives and bear skins. Also, your app doesn't interface with SecureAuth app. Have to copy and paste the code or manually type it in. Even web sites that text codes transfer the code into the web app. I know, it's an Apple thing and you're not half as smart as Apple. Idiots! Also once I finally get through all of that. All I get is a blank screen. Totally useless. Your app doesn't even rate 1 star.

iOS

Dec 16, 2024

Broken

After the update I can't clock in or out with it since it always says I'm outside of the geofence and a little before that it was telling me it was unable to retrieve punches. When it worked it was probably 4 stars though.

iOS

Dec 16, 2024

Poorly built and buggy.

It doesn't keep you logged in and always asks for authentication. Very hard to navigate to get to time punch and doesn't work. It is requiring a “time” to punch.

iOS

Dec 16, 2024

Very bad

I feel like anytime I use this app It struggles to function This is the most glitchy and buggy app I ever uses from white screens to login issues several different ways to login which doesn't work well who wrote code for this a first grader ???

iOS

Dec 17, 2024

Changed

Why have punch been taking off

iOS

Dec 19, 2024

Joke of an app

Not sure why so many employers use this awful brand/app, nothing works as it should, constantly crashing, I can't even get past the sign in page before it has a meltdown and stops working. So many of my colleagues are having problems as well. It's a joke.

UKG Dimensions - Product Description

The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or day. Its powerful capabilities allow you to effortlessly bring your best to work and enjoy life bringing the balance you need. 

Quickly and securely access your employee information in just a few taps. Whether you’re looking to punch in, check schedules, swap shifts, or take time off, the UKG Dimensions mobile app is built for you.

Are you a manager? Manage on the fly — stay productive while also being there for your people. Take care of exceptions as they happen with real-time alerts and notifications. Quickly flex schedules to accommodate employee requests. With a glance, gain insight into team productivity and inspire their best. 

Gain real-time UKG Dimensions access right from your mobile phone and get connected today.

Need help getting started? Check out our simple guide for employees and managers at https://community.kronos.com/s/wfd-mobile

Notes: 

-To start using this app, your organization must enable access and provide the tenant URL. There are additional mobile features that must be enabled by your organization which could be based on your role (not all mobile features may be available to you).

-Not all UKG Dimensions features are available on mobile.

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