poor

UKG Workforce Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 30 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

55%

Android
36 Reports

iOS unitQ Score

iOS User Feedback

45%

iOS
29 Reports

User Feedback

45%

iOS
29 Reports

55%

Android
36 Reports

UKG Workforce Central - Latest Quality Issues

iOS

Feb 24, 2025

Bugged

Keeps on going to authenticator and now cannot even access what I need, thanks for breaking the app!

iOS

Feb 24, 2025

Problems staying dl’d to my phone

The app won't download to my phone, and if I try opening it from the App Store, I got an endless series of duo authentications, rendering this app useless.

iOS

Feb 25, 2025

Since update my app no longer works.

Update bites. Can't even use it now

iOS

Feb 25, 2025

Needs update stat

After iOS update my app keeps asking me to authenticate, when I try it shows my location in another state and after I authenticate it send me to do it again. This repeats infinitely. Makes it real hard to clock in… I try to set up a ticket and need to have a UKG community log in with more codes I don't have access to. Why is it so hard to send in a trouble ticket?

iOS

Feb 25, 2025

Fixes

Keeps looping in Authenticator app over and over and will not let me log in.

iOS

Feb 25, 2025

A ridiculous excuse for a professional workplace app

The issues with this app and system are far beyond what I'm going to bother writing here, but if you're a management team trying to find a system to use for your employees, look elsewhere. This app constantly signs you out, does not allow for easy autofill, the UI breaks frequently and is incredibly outdated and doesn't have a single feature that other systems do not

iOS

Feb 26, 2025

Useless app

App takes forever to load, often kicking log in details back out. Or the server keeps loading and loading for ages. As mentioned before the “punch button” is hard to press and takes multiple attempts to punch in.

Android

Feb 27, 2025

really hard to set up

Android

Feb 28, 2025

Until 3 weeks ago, this app worked great. For some reason it has stopped working at our hospital for all employees that have an android phone. The log in screen never comes up, it's just a blank white screen.

UKG Workforce Central - Product Description

Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central. 

Employees can punch in/out for work, check their schedules, time off, benefits, and pay. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs. 

The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central. 

If you’re new to the Workforce Central mobile app, come visit our Mobile Resources site to quickly get started: https://community.kronos.com/s/wfc-mobile

Note: Your organization must have UKG Workforce Central configured and mobile enabled. Please reach out to your Workforce Central administrator if you’re having trouble with access.

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