poor

UKG Workforce Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 7 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

65%

Android
36 Reports

iOS unitQ Score

iOS User Feedback

35%

iOS
19 Reports

User Feedback

35%

iOS
19 Reports

65%

Android
36 Reports

UKG Workforce Central - Latest Quality Issues

Android

Nov 12, 2024

Refusing to login all the time for 3 weeks now

Android

Nov 13, 2024

Absolutely terrible user experience. Employees are often logged out, have to redownload, server address doesnt work, scaling is awful, fixing shifts is a pain.

iOS

Nov 14, 2024

UKG glitches.

I have using this app for two years. Never had problem until 3 weeks ago. I deleted it reinstalled it was able to get back into it. But I noticed there was no way to log out of it. I would get stuck on white page. So I had to deleted it again. I even had call to ITT to help me fix it. Which lasted about hr because now I have the white page again. I am getting tired of this issue. Please fix or I will probably stop using the app because I don't like having to fix it or delete it then reinstall it again just to be able to log into it.

iOS

Nov 14, 2024

Not working

Unfortunately, it doesn't work and doesn't open the screen of work shifts and clocking in. I have installed and uninstalled the application several times but nothing has changed. I hope it can be resolved.

Android

Nov 14, 2024

Unable to connect to server!!!! Never had thus issue in past!!

iOS

Nov 15, 2024

Slow, buggy and terrible hi

I use this app for clocking in and out of work and to see my accruals. It get the job done but it's incredibly slow, and isn't ready for me to log in when I first open the app. There is always a pop up on how it timed out last time that I have to dismiss. (Literally no other app does this) When I go to clock in, the previous punch box always pops up about 5 seconds late, and shift the other boxes down, often causing me to push the wrong box. UKG, you are a huge company. Invest in a decent modern app. Please.

Android

Nov 17, 2024

Terrible app soon as I enter my server name a blank screen shows I have deleted and reinstalled many times still the same issue

Android

Nov 17, 2024

After each day, the app won't open. I need to delete it each time and then upload it again before I can see the information. And so every day. The management requires that it be on the phone - this is some kind of quest.

iOS

Nov 18, 2024

Since update only seeing white page

I have updated the app, and since then I can't log in. I only see a white page. This is frustrating since I use it for work. And I have tried deleting it and re installing and it's the same thing. Please help with this issue. There a lot of users/ co workers with the same issue.

UKG Workforce Central - Product Description

Built to help simplify your work needs, the Workforce Central mobile app (formerly known as Kronos Mobile) provides employees and managers quick, secure access to Workforce Central. 

Employees can punch in/out for work, check their schedules, time off, benefits, and pay. Managers can take care of exceptions as they come up, ensure staffing and schedules are good to go, take action on time off requests, and other and other key needs. 

The Workforce Central mobile app also works offline, so don’t worry if you’re not able to connect to data. Your punches will be stored and the next time you’re connected, the punches will be sent off to Workforce Central. 

If you’re new to the Workforce Central mobile app, come visit our Mobile Resources site to quickly get started: https://community.kronos.com/s/wfc-mobile

Note: Your organization must have UKG Workforce Central configured and mobile enabled. Please reach out to your Workforce Central administrator if you’re having trouble with access.

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