58
fair
Ulta Beauty: Makeup & Skincare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
403 Reports
403 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
216 Reports
216 Reports
User Feedback
35%
iOS
216 Reports
216 Reports
65%
Android
403 Reports
403 Reports
Ulta Beauty: Makeup & Skincare - Latest Quality Issues
iOS
Dec 21, 2024
Pure negligence & incompetence
I literally can't believe anyone has rated this higher than a 3 star app/company and that's being generous. I've had a credit card with UB for about 7 yrs now and I can assure anyone reading no one here telling the truth is exaggerating. Horrific issues with almost constant denied orders, inability to detect accurate account information, rejected offers and coupon codes, expired items when offered on sale, as free items for a specific order amount, and sometimes at full price, incompetent customer service, a plethora of tracking, shipping, and delivery issues, rewards for consistent, on-time payments by regular credit limit drops, you name it. I've read many other reviews and one thing is clear: the inaccuracy of this 4.6 star rating.
Android
Dec 21, 2024
app won't even open! You missed a sale. At this time of year this should not be happening
Android
Dec 21, 2024
keeps crashing
Android
Dec 21, 2024
The new Santee location I thought would be great, but the way they train their associates to be pushy is sad, I was asked 6 times by the same associate if she could help me. I have worked retail, and that is a sign they think you are stealing. I told the long haired Hispanic manager that I almost put my bag on the floor and left. She obviously did not care how she made it to manager is beyond me. I suggested management secret shop them.
Android
Dec 21, 2024
it's extremely buggy, freezes often on my phone, and I haven't been able to successfully use it to shop.
Android
Dec 21, 2024
it's slow and does not let you apply coupons.
Android
Dec 22, 2024
constant glitches with coupon codes and trying to use afterpay
Android
Dec 22, 2024
It is very bad if you dont have wifi or mobile data it keep saying to refresh and stays like that I barely use it because of that I can't even use it
Android
Dec 22, 2024
"Enter coupon code" dialog box no longer works.
Ulta Beauty: Makeup & Skincare - Product Description
Download the mobile app & discover how the possibilities are even more beautiful. Find your favorite makeup, skincare & haircare products—plus shade match and color swatch your favorite makeup and haircare in GLAMlab®, our virtual beauty try-on experience. Then, check your Ultamate Rewards account & redeem points anytime, anywhere. •Shop by category & filter by brand, price, best sellers & new arrivals. Find brands exclusive to Ulta Beauty and celebrate, amplify and support Black-owned beauty brands by shopping them directly in the app. Plus, use GLAMlab® to try on your new look before you buy. •Discover more choices for you and your world with Conscious Beauty at Ulta Beauty™. Shop the brands that share your values on things like clean ingredients, vegan, cruelty-free products, sustainable packaging and so much more. •Book a beauty service appointment for hair, skin & more in a snap! Check how busy your nearest Ulta Beauty store is and what services are currently offered before you go. •Easily find a product using our barcode scanner to view product info, ratings, reviews & save your favorites; QR codes supported. •Use voice search to find a brand or product—just speak its name. •View weekly ads, gifts with purchase and special offers, including new app exclusives every Friday. •Virtually try on thousands of looks in GLAMlab®! From our new hair color and lash try-ons to our Foundation Shade Matcher, swatch and color match products from top brands like Urban Decay, Anastasia Beverly Hills, Too Faced, NYX, MAC & more. •Find the perfect shade match using the Foundation Shade Matcher tool in GLAMlab®. •Get a customized skincare routine in minutes using Ulta Beauty’s Skin Analysis tool. •Send eGift Cards or Gift Cards by mail from your mobile device. •Feel the love! Sign up for Ulta Beauty’s free Ultamate Rewards Program. •Access your existing Ultamate Rewards account to view bonus offers, current status & points balance. •Learn more & apply for the Ultamate Rewards Credit Card—another exciting way that beauty loves you back! •Follow the latest skincare trends with our current Skin-fatuation feature and get haircare tips from our monthly style roundup, Hair Help. Find the haircare and skincare routine that’s right for you using our virtual hair color try-on in GLAMlab® and the Ulta Beauty Skin Analysis tool. •Opt in for push notifications to be the first to know about exclusive offers on your favorite products & brands, get news on upcoming events at your nearest Ulta Beauty store, and receive updates on our app and GLAMlab® experiences. •Review your Ulta.com account order history and track orders. •Use the store locator to get directions to your nearest Ulta Beauty store, view hours & even book a Salon appointment! •Share your favorite products & looks on your favorite social networks. •Search for and quickly find recently viewed products using Spotlight Search.
All intellectual property rights, including trademarks and word marks, are the property of respective owners