64
fair

Umba | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
78 Reports
Umba - Latest Quality Issues
Android
Feb 19, 2025
This umba app is a scam, after filling all I was asked l, I linked my bank account so as to get loan eligibility check, the app says my bank did not initialize communication so it did get access but when I checked my bank is linked to the app, I can't unllink my bank app again, why connect once bank app when you know you won't approve pls unlink my bank account and delete my umba account
Android
Feb 19, 2025
What's going on. You guys approved a 5500 loan for me , it was sent to my wallet but I can't withdraw to my bank. Is it when it due , you will say I should pay interest for what I could not use. Do something about it now
Android
Feb 20, 2025
Good but not yet received my loan
Android
Feb 23, 2025
Selfie recognition keeps failing even after being in lighted area
Android
Feb 24, 2025
Very poor because it take a year to verify my seif yet is not going true till now
Android
Feb 24, 2025
doesnt give loans.....
Android
Feb 26, 2025
I transfer from my other account into this my umba and have not been credited. Please do something about my money oo. Since last week. Why send several messages no response.
Android
Feb 26, 2025
Over 5days now you people seized my money,upon all the evidence and receipt ,still you still don't want to give me my money. Is this app a scam?
Android
Feb 28, 2025
Still waiting on them to accept my loan and then I can review the 5star
Umba - Product Description
Umba allows users to apply, drawdown and repay loans directly from their smartphone. Once an individual is verified, we make lending decisions based on an assigned risk rating.
What do people use Umba for? Plenty of things, like:
Getting a Mobile Money Loan
Apply mobile money loan in seconds. Receive mobile money to your M-Pesa account.

Finance a Utility Bill
Add your utility accounts in the Umba App and finance your utility bills! Pay for water, electricity, internet, and more.
Transferring Money
A secure and fast way to send money! Pay Utility Bills in other countries with a few taps.

IT'S EASY TO GET STARTED
Create your account
Apply in seconds
Receive an Umba Loan
Increase your loan limit every time you repay a loan on time

Umba puts you in control of your finances. The Umba app lets you apply for credit on the go and it works 24/7.
No paperwork, collateral or office visits needed
You can use your Umba loan to send money directly to your M-Pesa account, to merchants, or utility providers
No late charges or rollover fees
Get access to bigger loans, lower fees, and flexible payment terms as you repay
Loans are approved and disbursed quickly
Get access to credit to build the life you want -- for your business, your home, your family, your life.

CONTACT US
We love hearing from our customers so please let us know on the details below if you have any questions or comments.
Questions? Our Customer Experience Team provides excellent support for your financial needs, from 8AM-5PM, Monday through Friday. Message us within the app and receive an answer in minutes!
EMAIL: support@umba.com
FACEBOOK: facebook.com/umbamobile
WEB: www.umba.com
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