58
fair
Umba | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
64 Reports
64 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
3 Reports
3 Reports
User Feedback
4%
iOS
3 Reports
3 Reports
96%
Android
64 Reports
64 Reports
Umba - Latest Quality Issues
Android
Jan 19, 2025
Not helpful in any way
Android
Jan 19, 2025
My only problem is how long you guys take to finalise a loan first, then my bank account wasn't listed
Android
Jan 24, 2025
I don't like this they always to tell me that the OTP code send to me is not associate with my number.
Android
Jan 24, 2025
I dont know why you it is even here! It is not fast neither is ig reliable.
Android
Jan 25, 2025
This app is very complicated and stressful to use
Android
Jan 26, 2025
Network is very bad, still haven't got the transfer made to my account since yesterday morning.
Android
Jan 26, 2025
Loan disbursement was okay, but acknowledgment of repayment is horrible. Made repayment, but the dashboard is still displaying the loan amount days after repayment has been made. Kindly update your dashboard. The instant repayment is made, it should automatically reflect.
Android
Jan 28, 2025
Very poor services,I have connected my bank accounts for over 2 weeks but not even reflecting
Android
Jan 29, 2025
I can't transfer to other bank for days now.kindly work on ur app
Umba - Product Description
Umba allows users to apply, drawdown and repay loans directly from their smartphone. Once an individual is verified, we make lending decisions based on an assigned risk rating. What do people use Umba for? Plenty of things, like: Getting a Mobile Money Loan Apply mobile money loan in seconds. Receive mobile money to your M-Pesa account. Finance a Utility Bill Add your utility accounts in the Umba App and finance your utility bills! Pay for water, electricity, internet, and more. Transferring Money A secure and fast way to send money! Pay Utility Bills in other countries with a few taps. IT'S EASY TO GET STARTED Create your account Apply in seconds Receive an Umba Loan Increase your loan limit every time you repay a loan on time Umba puts you in control of your finances. The Umba app lets you apply for credit on the go and it works 24/7. No paperwork, collateral or office visits needed You can use your Umba loan to send money directly to your M-Pesa account, to merchants, or utility providers No late charges or rollover fees Get access to bigger loans, lower fees, and flexible payment terms as you repay Loans are approved and disbursed quickly Get access to credit to build the life you want -- for your business, your home, your family, your life. CONTACT US We love hearing from our customers so please let us know on the details below if you have any questions or comments. Questions? Our Customer Experience Team provides excellent support for your financial needs, from 8AM-5PM, Monday through Friday. Message us within the app and receive an answer in minutes! EMAIL: support@umba.com FACEBOOK: facebook.com/umbamobile WEB: www.umba.com
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