62
fair
Umba | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
97%
Android
76 Reports
76 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
2 Reports
2 Reports
User Feedback
3%
iOS
2 Reports
2 Reports
97%
Android
76 Reports
76 Reports
Umba - Latest Quality Issues
iOS
Nov 3, 2024
My loan has be approved but not credited yet what’s happening now
Pls u people should credit me my loan
Android
Nov 7, 2024
Someone can't get loan until binding another account and not any bank,but commercial account, and not everyone use commercial account again,,,that bad 🙄 😒, if u want to give loan do so don't stress people please
Android
Nov 7, 2024
Dear UMBA, Am no longer satisfied with your service especially regarding your loan offers, I have been collecting Loan from your App for almost 8 times now without defaulting or have any overdue records yet you can't increase my credit limit and you keep on giving me 5900 after collecting Loan for 7-8 times. Am no longer interested in your loan ok I have got better Apps that increase my credit limit after just two loan. The next thing am going to do now is to uninstall your App from my phone
Android
Nov 7, 2024
Does not meet expectation at all. Application too slow very difficult to access
iOS
Nov 9, 2024
Why is my transaction been delayed i was issued a loan nd now I can’t have access to it
Pls look into that my transaction has been on process for over 10 hours now
Android
Nov 9, 2024
Too bad and very slow
Android
Nov 11, 2024
I can't add My Bank account to this app don't know why, keep saying invalid username or password and it's the same username and password am using In My commercial bank mobile banking app.
Android
Nov 12, 2024
Your app function was very poor ,I request for OTP not yet received code for more than 30minutes now ,am now trying to reload the app it was bouncing back telling me the app is loading
Android
Nov 13, 2024
Their account linking does not work.
Umba - Product Description
Umba allows users to apply, drawdown and repay loans directly from their smartphone. Once an individual is verified, we make lending decisions based on an assigned risk rating. What do people use Umba for? Plenty of things, like: Getting a Mobile Money Loan Apply mobile money loan in seconds. Receive mobile money to your M-Pesa account. Finance a Utility Bill Add your utility accounts in the Umba App and finance your utility bills! Pay for water, electricity, internet, and more. Transferring Money A secure and fast way to send money! Pay Utility Bills in other countries with a few taps. IT'S EASY TO GET STARTED Create your account Apply in seconds Receive an Umba Loan Increase your loan limit every time you repay a loan on time Umba puts you in control of your finances. The Umba app lets you apply for credit on the go and it works 24/7. No paperwork, collateral or office visits needed You can use your Umba loan to send money directly to your M-Pesa account, to merchants, or utility providers No late charges or rollover fees Get access to bigger loans, lower fees, and flexible payment terms as you repay Loans are approved and disbursed quickly Get access to credit to build the life you want -- for your business, your home, your family, your life. CONTACT US We love hearing from our customers so please let us know on the details below if you have any questions or comments. Questions? Our Customer Experience Team provides excellent support for your financial needs, from 8AM-5PM, Monday through Friday. Message us within the app and receive an answer in minutes! EMAIL: support@umba.com FACEBOOK: facebook.com/umbamobile WEB: www.umba.com
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