52
fair

United Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Travel
Work at United Airlines? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at United Airlines? Unlock additional insights
Android unitQ Score
Android User Feedback
65%
Android
753 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
400 Reports
User Feedback
35%
iOS
400 Reports
65%
Android
753 Reports
United Airlines - Latest Quality Issues
Android
Dec 22, 2024
I believe paying for bags is BS. United is the worst, it is now $40? Their Amon the more expensive tickets as well.
Android
Dec 22, 2024
kept telling me I logged too many times. which was incorrect had to sign in as guest.
Android
Dec 22, 2024
no tv provided on long flight to Hawaii
Android
Dec 22, 2024
the e ticket application was very buggy
Android
Dec 22, 2024
website check in was not easy to navigate , went to mobile but still way too much to navigate. Maybe make options more simple?
Android
Dec 23, 2024
forcing me to provide a credit card to check in? new and unwelcome. boo
Android
Dec 23, 2024
$4000 for one way international tickets and we don't even get a carry on included and luggage is $75 a piece.
Android
Dec 23, 2024
App locks and stalls. Could not complete using had to go to website
Android
Dec 23, 2024
passport upload was glitchy
United Airlines - Product Description
Meet the United app 
 
From planning, to booking, to day of travel, we’ve got you covered.  

On our app you can: 
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
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