48
poor

United Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
718 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
413 Reports
User Feedback
37%
iOS
413 Reports
63%
Android
718 Reports
United Airlines - Latest Quality Issues
Android
Nov 18, 2024
New update is unbelievably slow for every single action.
Android
Nov 18, 2024
It sucks ..doesn't answer any questions,could not find me under my confirmation number and was not able to add my credit card ..so nothing to eat nothing to drink the the whole time
Android
Nov 18, 2024
After installation the app just crashes immediately every time I try to open it. It is broken and completely unusable.
Android
Nov 18, 2024
Glitchy as hell
Android
Nov 19, 2024
Generally really good, some options are really buried though. Good luck ever finding the WiFi day passes.
Android
Nov 19, 2024
Forgot password feature cannot be completed as the app opens and the password cannot be changed on a phone
Android
Nov 20, 2024
Useless, keeps crashing. Only need boarding pass and that takes forever to load when app decides not to crash for once. Just use Google wallet and actually have your boarding pass ready when you need it. Oh also maybe don't require a full reload every time you open the app.
Android
Nov 20, 2024
Had to install this app because their website doesn't work 😔
Android
Nov 20, 2024
painfully slow to check in
United Airlines - Product Description
Meet the United app 
 
From planning, to booking, to day of travel, we’ve got you covered.  

On our app you can: 
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
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