23
poor
UnitedHealthcare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
127 Reports
127 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
125 Reports
125 Reports
User Feedback
50%
iOS
125 Reports
125 Reports
50%
Android
127 Reports
127 Reports
UnitedHealthcare - Latest Quality Issues
iOS
Nov 16, 2024
Rewards
Rewards dont pull from Fitbit
iOS
Nov 16, 2024
Poor
Actually a very useful app, with a major limitation: any attempt to go “back” crashes the app. Have to restart and retrace my steps to get where I was.
iOS
Nov 16, 2024
App never works
The App worked for me once and it never worked again. Super glitchy and need update for sure!
iOS
Nov 17, 2024
Unable to membership card offline
Medicare members isn't able to save ID offline in wallet or even on the app to view it w/out longing in
iOS
Nov 17, 2024
Plan overview
I wish to explore drug plan options. I want to stay with supplement plan N. Not easy to navigate options for drug plan. Only showing advantage plans
iOS
Nov 17, 2024
WORST APP EVER
TIMES OUT DURING CHAT WITH CUSTOMER SERVICE!! NOT ONLY DOES THE MONEY HUNGRY INSURANCE COMPANY OVER CHARGE IN THE FIRST PLACE ITS IMPOSSIBLE TO FIND A DOCTOR THATS ON THE PLAN. I SPENT HOURS CALLING DRS THAT ARE SUPPOSEDLY ON THE PLAN, TO DISCOVER THEY ARE NOT. THEN WHEN I GET A NAME DURING MY CHAT IT TIMES OUT AND I GET HUNG UP ON!!
iOS
Nov 17, 2024
Doctor
The list of providers with the app isn't even close!!
iOS
Nov 18, 2024
SCREEN KEEPS GOING BLANK
This appears to be something new going on today as I've never experienced any difficulties with this APP. After you log in, it displays your information, then the screen goes BLUE and BLANK!!
iOS
Nov 18, 2024
Out of date network
Your dental network is out of date.
UnitedHealthcare - Product Description
It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan. Check your benefits: - See what your plan covers, including copays and out-of-pocket expenses. - Track your deductible and out-of-pocket max. - Follow new claims from start to finish and review old claims too. - Check your health reimbursement, flexible spending, and Optum Bank HSA balances. - † Pay your claims using Optum Bank HSA balances Find & price care: - Search doctors, specialists, hospitals, and clinics in-network and near you - † Access virtual primary care and start a virtual urgent care visit, 24/7 - Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time. - † Find out how much a service or treatment might cost you before you get care. Access the info you need: - See your records, including immunizations, lab results and procedures from all your providers. - Use your digital member ID card from the app whenever and wherever you get care. - † Save your health plan details to your Digital Wallet for easy access - † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more Prescriptions: - † Fill prescriptions, review medications, and search medication info and pricing Take charge of your health: - † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration Get help with live chat: - † Ask your questions and get the answers you need from a live UnitedHealthcare advocate - † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type.
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