11
poor
UPS Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
170 Reports
170 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
144 Reports
144 Reports
User Feedback
46%
iOS
144 Reports
144 Reports
54%
Android
170 Reports
170 Reports
UPS Mobile - Latest Quality Issues
iOS
Nov 17, 2024
unusable
The app does not store the tracking number, you have to search for it constantly and re-enter it. The creator is probably not so proficient in the German language either. Once you have finally found the show, you will see completely wrong updates. Maintenance of the database at UPS probably not thorough either. You can do without this app very well.
Android
Nov 17, 2024
Worst-case scenario. There is no more expensive one. Delay. Unable to communicate. Unable to deliver in about time. Loose and steal passwords. Loose and on social media. I can't have called them and they can't contact me. Unacceptable and lies everything they promise.
iOS
Nov 18, 2024
Terrible App
Impossible to install, can't enter my profile.
iOS
Nov 18, 2024
Doesn’t work
After several tries did not work at all
iOS
Nov 18, 2024
This sucks
difficulty in changing delivery address, delivery address not even respected when it is changed
iOS
Nov 18, 2024
No one answers
Horrible service package never received
Android
Nov 19, 2024
I agree with the other comments concerning the impossibility of changing the day of delivery of the package. Seriously, it's 2024 UPS, even the post office allows you to change the delivery date!!!
Android
Nov 19, 2024
I evaluate the applications, although I have reservations about the company's operation. A package scheduled for Friday (gift) on Friday afternoon gets the status of delayed. Delivery postponed to Monday. I deliberately take a day off to pick it up because I really care about time. [phone] I get an e-mail that the courier made an unsuccessful attempt to deliver the package (I was at home all the time, no one called me either). They won't give me the courier number because they don't know it. Failure, not the company.
Android
Nov 19, 2024
Package cannot be delivered at home while we are at home. Delivery address change impossible due to error message on the website. Poor service, other postal companies are much better
UPS Mobile - Product Description
You’re busy, so let UPS help you easily manage shipments, track packages, find UPS locations, and much more with the UPS Mobile app. Download the UPS Mobile app to: Track - Find and follow your deliveries in transit - Update your delivery location or change your delivery date - Get delivery alerts to know when your package will arrive Ship - Estimate shipping costs and delivery times - Take package dimensions with our in-app measurement tool - Create a shipment and get shipping labels Find the nearest UPS location to pack, send, or collect your shipments
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