65
fair
Urban Outfitters | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
7%
Android
7 Reports
7 Reports
iOS unitQ Score
iOS User Feedback
93%
iOS
94 Reports
94 Reports
User Feedback
93%
iOS
94 Reports
94 Reports
7%
Android
7 Reports
7 Reports
Urban Outfitters - Latest Quality Issues
iOS
Dec 17, 2024
Difficult purchase
My list of favorite products was not visible and payment was very difficult. It was not possible to pay with app via ar code
iOS
Dec 17, 2024
Login
I can't create an account keeps saying maximum amount of attempts.
iOS
Dec 18, 2024
Good!
Complaint is that everything keeps on going out of stock which can be annoying, please restock if possible <3
iOS
Dec 19, 2024
It does not allow orders to be placed in Bilbao
It does not allow orders to be placed in Bilbao.
iOS
Dec 19, 2024
Good app
Has a lot of variety, the prices are alright but a lot of stuff always seems to come damaged.
iOS
Dec 20, 2024
Horrible customer service
I used to love UO but after a recent issue with my order I won't be spending any money there anymore. After telling me a package I hadn't received for almost a month was reshipped, I reached out again just for them to tell me it was refunded. If I hadn't reached out I'm assuming I just would've never received the package or refund as the refund was given the morning I messaged them again. Very disappointed with the customer service of this company.
iOS
Dec 21, 2024
Failed to sign in
Unfortunately, I still have problems logging in. I've already tried everything (reinstall app, etc.) and it still doesn't work. Also, the layout is ugly. You should know.
iOS
Dec 21, 2024
Design
Designs are super cute but the costs are not worth the product
iOS
Dec 21, 2024
Returns
Still not received money back after 3 weeks. Far too slow
Urban Outfitters - Product Description
Urban Outfitters is a lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and cultural understanding. The UO app brings the best of Urban Outfitters to your mobile device: - UO Rewards — Get special offers and discounts, earn exclusive rewards and enter to win prizes as a UO Rewards member. - Wish Lists — Create, customize and share up to 5 UO Wish Lists. - Shop — Find the newest arrivals, exclusive collections and more. Explore our expanded product selection with enhanced search and express checkout. Easily shop by look or favorite brand from any product page and watch videos of select products. - Discover — Explore our curated feed for the latest trends and looks, plus get real-time inspiration from our @urbanoutfitters community. - Account — Keep track of your orders, get delivery details, access previous purchases and more. Locate and bookmark nearby UO stores using our Find a Store feature.
All intellectual property rights, including trademarks and word marks, are the property of respective owners