93
epic
U.S. Bank Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
14%
Android
1306 Reports
1306 Reports
iOS unitQ Score
iOS User Feedback
86%
iOS
7936 Reports
7936 Reports
User Feedback
86%
iOS
7936 Reports
7936 Reports
14%
Android
1306 Reports
1306 Reports
U.S. Bank Mobile Banking - Latest Quality Issues
iOS
Feb 28, 2025
Good app
Could use better color interface.
iOS
Feb 28, 2025
It sure what has been “improved”
Rearranging the app layout is confusing and needless. If there were “under the hood” improvements there was no need to confuse users by changing the interface.
Android
Feb 28, 2025
Mobile deposits are taking and obscene amount of time to go through and process and be available.
Android
Feb 28, 2025
Online Assistance has not helped me with a Zelle transfer into my checking account. The funds have been sitting in the sending party's Zelle account for four days and that is unacceptable. Zelle has not been supportive either and I needed the funds 3 days ago. There is a problem between Zelle and my checking account which I fail to comprehend.
Android
Mar 1, 2025
The app itself is nice and works well, but the login fields aren't coded to be recognized by auto fill.
Android
Mar 1, 2025
Don't always find what I want to review
Android
Mar 1, 2025
My phone won't work with this app.
Android
Mar 1, 2025
Camera is really fickled I guess is the word I want to use I use other apps like KeyBank and square and I don't have any problems but it seems like the focus for US Bank is very difficult too bright further away in closer the two bright is the most common one that we're having a problem with
Android
Mar 1, 2025
Worst bank ever they made missed my credit card payment and Electric payment as well now I have to pay for late fee and return payment because they refused to release my money, I'm using them just so I can get my money faster with Amazon otherwise I would close my account.
U.S. Bank Mobile Banking - Product Description
Security at your fingertips • Log in with your credentials for digital services at usbank.com. Don’t have online access? Enroll with the app. • Be alerted to duplicate charges, suspicious activity, and low balances. Manage accounts and cards • View accounts & balances in one spot: checking, savings, credit cards, loans, and more. • Securely access credit scores. • Set travel notifications, lock & unlock cards, and more. • Add cards to mobile wallet. • Select your language preference – English or Spanish. Personalized Insights • Review monthly spending in key categories, like Food & Dining. • Get recommendations on how to save and grow your money based on your spending history. U.S. Bank Smart Assistant® • Manage accounts by asking "What’s the routing number for my checking account?" • Move money by saying “Transfer $50 from checking to savings.” Easy money movement • Send & request money with friends and family using Zelle®2. • Quickly deposit checks, now with increased limits. • Pay & manage bills in one spot. • Make transfers between U.S. Bank accounts. Explore products • Find new accounts, credit cards, loans, small business accounts, & more. • Apply from the app and often get a decision within minutes. Help when you need it • Explore the Help Center for answers to commonly asked questions. • View banking demos on Digital Explorer. • Schedule an appointment with a banker or get real-time support with Cobrowse. • Locate branches & ATMs near you. U.S. Bancorp Investments, an affiliate of U.S. Bank • View U.S. Bancorp Investments accounts & balances. • Make transfers between U.S. Bank accounts & U.S. Bancorp Investment accounts. 1. Industry benchmarking firm Keynova Group ranked U.S. Bank #1 for mobile app in its Q3 2021 Mobile Banker Scorecard. 2. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. U.S. checking or savings account required to use Zelle®. Requests for money with Zelle® sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle®. U.S. Bank and U.S. Bancorp Investments is committed to protecting your privacy and security. Learn more by visiting U.S. Bank Consumer Privacy Pledge, the U.S. Bancorp Investments Privacy Pledge, and the Online Privacy and Security Policy. The Digital Security Guarantee | Mobile and online security | U.S. Bank (usbank.com) protects customers from fraud loss. For more information about U.S. Bank Mobile Banking, please visit usbank.com/mobile or call us toll-free at 800-685-5035. Investment and insurance products and services including annuities are: Not a Deposit ● Not FDIC Insured ● May Lose Value ● Not Bank Guaranteed ● Not Insured by any Federal Government Agency For U.S. Bank: Equal Housing Lender. Credit products offered by U.S. Bank National Association and subject to normal credit approval. Deposit products are offered by U.S. Bank National Association. Member FDIC. U.S. Bank is not responsible for and does not guarantee the products, services, or performance of U.S. Bancorp Investments. For U.S. Bancorp Investments: Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.
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