81
good
U.S. Bank ReliaCard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
38%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
91 Reports
91 Reports
User Feedback
62%
iOS
91 Reports
91 Reports
38%
Android
55 Reports
55 Reports
U.S. Bank ReliaCard - Latest Quality Issues
Android
Nov 5, 2024
App use to work fine but now it won't let me log in and when I go through the steps to reset my password it says the session timed out which is b.s. So I have no way to check my balance.
Android
Nov 9, 2024
It won't allow me to reset my password yet wasted 40 minutes of my time in trying to do it.
iOS
Nov 12, 2024
My card
The money doesn't come on the weekends
Android
Nov 13, 2024
Great for my balance but wont let you update anything i got a new number and now cant sign in unless using my old device because it wont let me change the number to get a text verification
Android
Nov 14, 2024
I don't love how I lose the opportunity to log in at least once a month. Then I can't get in through the app, it tells me "session expired" as I'm typing in a new password.
iOS
Nov 14, 2024
Inconvenient
App has no option to connect to your own bank account to transfer money to your own account. This is the most inconvenient way I have ever experienced receiving unemployment funds. I'd rather receive a paper check than this debit card.
iOS
Nov 15, 2024
Hard to get funds
Need to have the ability to transfer funds from this card to personal bank account with out going to ATM and walking cash over to another bank
iOS
Nov 16, 2024
Mixed feelings
The app itself is great, no issues, easy to use and security is excellent. My issue is the $2.00 that they charge for ‘non use' in any calendar month. When I didn't receive notification that money was deposited and available, for over 2 years they took $2.00 per month - that's a months child support basically stolen through misrepresentation and total lack of communication. Not okay.
iOS
Nov 16, 2024
Do the app ever operate properly???
Every time I get on that app I'm always having some type of complications!!! All I wanted to do was order a new card that I'm going to have to pay for even though the reason the new card is needed is because for some reason I cannot swipe my car anymore. The card is not damaged in any way!!!! Please get it together or offer the option to speak with a "LIVE REPRESENTATIVE "
U.S. Bank ReliaCard - Product Description
Exclusively for use with your U.S. Bank ReliaCard®. The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it. Fast and secure login. • Simple log in using your unique username and password. • Set up Face ID® or Touch ID for a more convenient login experience. • Don’t have a bank account? Enrolling is easy in the mobile banking app. Simple account dashboard. • Quickly view your card account balance. • View recent transaction details with just a tap. • Access commonly used features from the quick-action menu. Helpful insights. • Budgeting & spend tracking – review monthly statements and enhanced transaction details. • Security & control – receive alerts on charges, low balances and real-time purchase notifications. Secure card control. • Activate your card, change your PIN, report a lost or stolen card or order a new card within the app. • Get customized alerts on loads, purchases, new card mailings, and more. Help when you need it. • Explore the Help Center for answers to commonly asked questions. The Fine Print: Face ID is a registered trademark of Apple Inc. U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy. © 2021 U.S. Bank. Member FDIC.
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