81
good

U.S. Bank ReliaCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
42%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
103 Reports
User Feedback
58%
iOS
103 Reports
42%
Android
75 Reports
U.S. Bank ReliaCard - Latest Quality Issues
Android
Dec 19, 2024
Unable to access and update information as needed within the app. Contact information provided for customer service is accurate. Issue may be on U.S. Bank's end and their ability to appropriately handle and access state regulated funding.
Android
Dec 19, 2024
You can't add the card to cash app or PayPal nor can you link the account to any other payment source like zelle. Not sure how you supposed to pay anything with it declining.
iOS
Dec 19, 2024
Technical Issues
I've been trying to log in and I haven't been successful. I've deleted the app and reinstalled it and I'm still having issues. I've also tried to get online and that doesn't load up either. This needs to get resolved expeditiously.
Android
Dec 19, 2024
You can't even log in. Here or the website. Constantly saying I'm locked out, so I unlocked it, reset the password and on and on. It's the exact same on their website. I've been trying for a good year or 2 to log in and can't.
iOS
Dec 19, 2024
ReliaCard for Child Support
Reasonable program, limited reporting and tools.
iOS
Dec 20, 2024
Transfer
Takes To Long To Transfer Funds Should Not Take 2-3 Business Days
Android
Dec 20, 2024
Says money will transfer in "minutes" but it takes 3-5 business days.
Android
Dec 20, 2024
won't add app to my hone screen...????
iOS
Dec 21, 2024
Unenjoyment
Makes everything a hassle we can't just get what we are owed and the card like there is no bank out here with that name
U.S. Bank ReliaCard - Product Description
Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
•	Simple log in using your unique username and password.
•	Set up Face ID® or Touch ID for a more convenient login experience. 
•	Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
•	Quickly view your card account balance.
•	View recent transaction details with just a tap.
•	Access commonly used features from the quick-action menu.
Helpful insights.
•	Budgeting & spend tracking – review monthly statements and enhanced transaction details.
•	Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
•	Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
•	Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
•	Explore the Help Center for answers to commonly asked questions.
The Fine Print:
Face ID is a registered trademark of Apple Inc. 
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy.
© 2021 U.S. Bank. Member FDIC.
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