85
good

U.S. Bank ReliaCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
27%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
134 Reports
User Feedback
73%
iOS
134 Reports
27%
Android
49 Reports
U.S. Bank ReliaCard - Latest Quality Issues
iOS
Feb 14, 2025
Transfers don’t always go
Transfers frequently fail otherwise ok
iOS
Feb 14, 2025
Where’s my Deposit?
US Bank will retain the funds that have been deposited to a Reliacard [by a State Unemployment Insurance Board] for as long as possible before releasing them to the cardholder. It's been 10 business days since Kansas approved a claim, releasing the money to USB, and it's still not available.
Android
Feb 17, 2025
I can't even get into my account. I try to reset my password but as soon as I hit continue a screen pops up saying "session ended" after 5+ attempts I'm done.
iOS
Feb 20, 2025
Great app I just wish….
This is always been a great app! Although I must say when I first started using it, it would show you all your purchases and for some reason it doesn't show that anymore and just purchase with the amount that you paid instead of where it was from… other than not being able to see where I purchased stuff from, it's great!
iOS
Feb 25, 2025
It’s worse “ update “ nothing has changed
The app keep sending me transactions that I made months ago………….The new Version app is horrible I can login but unable to see anything related to my account. The app they make for prepaid is way different then the one for ppl who have bank accounts with them. Update not much has changed since I wrote my last review a year ago…… Another update nothing has changed. December 30,2024
iOS
Feb 26, 2025
App isn’t working and can’t see transactions
It's a cool app but for some reason I can't see my balance and it just says it's a problem on there and and to log out and try again later but it still hasn't worked, it's been like this for a couple days. Also it doesn't let me see any of the transactions I made like when I go to the store it doesn't show me how much j spent. Can someone please help?!
iOS
Feb 26, 2025
Horrible
Card and bank services are not up to date with the modern world. First issue the card doesn't even come with a chip so you have to swipe everything. 2nd without the chip card cannot be linked to Apple Pay or Cash app. 3rd on the app you can see your account or routing number. When possible DO NOT USE!!!!
Android
Feb 26, 2025
This cannot be used unless they apply the real information on my Google account.
Android
Mar 1, 2025
The worst bank in the world to do business with. They do absolutely nothing to help a situation ou. Then tontop things off the say that even if a purchasebis denied it go against your purchase limit daily. So they have an excuse to control how much money you spend even though it's your money, not theirs. And the think they have the right to deny you access to your money. I would avoid using this bank or card at all costs. The stress the create isn't worth it
U.S. Bank ReliaCard - Product Description
Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
•	Simple log in using your unique username and password.
•	Set up Face ID® or Touch ID for a more convenient login experience. 
•	Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
•	Quickly view your card account balance.
•	View recent transaction details with just a tap.
•	Access commonly used features from the quick-action menu.
Helpful insights.
•	Budgeting & spend tracking – review monthly statements and enhanced transaction details.
•	Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
•	Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
•	Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
•	Explore the Help Center for answers to commonly asked questions.
The Fine Print:
Face ID is a registered trademark of Apple Inc. 
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy.
© 2021 U.S. Bank. Member FDIC.
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