84
good

U.S. Bank ReliaCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
44%
Android
93 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
119 Reports
User Feedback
56%
iOS
119 Reports
44%
Android
93 Reports
U.S. Bank ReliaCard - Latest Quality Issues
Android
Jan 21, 2025
Can't log in
Android
Jan 22, 2025
I installed app and tried to reset my password and it kept timing out stating lack of activity even though I literally just typed in the 2nd new password! Trash
iOS
Jan 24, 2025
Most inconvenient
No interest, hard time getting your money out.
Android
Jan 24, 2025
Tried and tried to order a new card because mine is damaged and it would let me putting all info the I go to submit and ut would say we can't I can't remember exactly what it said but it wouldn't let me order a new card
Android
Jan 27, 2025
I try to log in and with all the numbers I enter it says that they are already in use
Android
Jan 27, 2025
They are always declining my card for purchases very frustrating when they are putting a hold on the card for 48 hours until invest
Android
Jan 27, 2025
I got a relia card in the mail. No explanation or amount stated. The return address was child support. I used the card twice. Had it about 3 days. Maybe four and somebody already was trying to get money off of it and then somebody tried changing the phone number on my account when I called in that. No I didn't take that money off and I you know had money missing then it canceled my card. So now I have no card waiting for a new one to come. But what about my money. ?
Android
Jan 27, 2025
Can't take screenshots
Android
Jan 28, 2025
Whoever wrote this app should be fired! Constantly have to restart to get it to open! Just tried an update and naturally it wouldn't even download. What a shame for such a big bank
U.S. Bank ReliaCard - Product Description
Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
•	Simple log in using your unique username and password.
•	Set up Face ID® or Touch ID for a more convenient login experience. 
•	Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
•	Quickly view your card account balance.
•	View recent transaction details with just a tap.
•	Access commonly used features from the quick-action menu.
Helpful insights.
•	Budgeting & spend tracking – review monthly statements and enhanced transaction details.
•	Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
•	Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
•	Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
•	Explore the Help Center for answers to commonly asked questions.
The Fine Print:
Face ID is a registered trademark of Apple Inc. 
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy.
© 2021 U.S. Bank. Member FDIC.
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