66
fair
USPS Mobile® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
173 Reports
173 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
130 Reports
130 Reports
User Feedback
43%
iOS
130 Reports
130 Reports
57%
Android
173 Reports
173 Reports
USPS Mobile® - Latest Quality Issues
iOS
Mar 28, 2025
Unhappy
Not reliable anymore
iOS
Mar 28, 2025
My state tax refund is missing
The mail lady with red dread locks hasn't delivered my mail and actually handed my mail to someone other then myself. Imma say one star because where is my check
iOS
Mar 29, 2025
Hold mail track mail
I have been using this app for about four years. It used to load and work perfectly. After an update last year it has been awful. It won't load, it won't track once loaded and this time it did not hold my mail. I had to complete a second hold mail and still had mail delivered after that
iOS
Mar 29, 2025
It would be nice if they tested out their own website, which has incredible flaws and keeps failing
Having a website that's supposed to do all sorts of things that most of the time it can't do is stupid. Hire a computer guy that can test important features like certified mail and package tracking and then make it work all of the time not just occasionally. Basically, all this fancy stuff to say we have no idea where your packages and no way to trace it even with the tracking number doesn't help anyone
iOS
Mar 29, 2025
Informed Delivery
The app is no longer working on iOS.
iOS
Mar 30, 2025
Tracking gone wrong
Three weeks have passed and there are no new updates on my certified mail delivery status. It only says in transit - no known last post office.
iOS
Mar 30, 2025
USPS
I had 4 packages sent on Feb 27, 2025 to me from Minnesota and 2 were large weighting 40-50 LBS They first one of the four was delivered after 2 weeks. The second one was delivered after 2 1/2 weeks. The third one after 3 1/2 weeks and one month later I am still waiting for the last large one. NEVER AGAIN.
iOS
Mar 31, 2025
USPS IS TERRIBLE
If the post office was not a part of the government, it would've been out of business many years ago… You pay extra for three day delivery and four days later it's halfway to its destination… Unbelievable
iOS
Apr 1, 2025
Seriously? End This Madness. End This
C'mon, another late package after client paid $$$ for overnight delivery… end this nonsense. Does no one else see how poor is this service. No packages arrive on time when tracking via app/website. I hope doge can do something to run this like a business. Note, the route drivers are great. Delivery tracking and delivery is consistently wrong and packages late. Cost is outrageous. Tracking is randomly accurate. Too few local workers, wastes of $$ by management. When was the last time a letter, package, or any delivery arrive on time? The costs are out of control. Use alternatives.
USPS Mobile® - Product Description
Access popular USPS.com® tools on the go with the “USPS Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. WHAT CAN IT DO? The USPS Mobile app allows you to: • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services. Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Choose retail or online pricing, add any extra services you need, and view the total, too. • Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U.S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). The app recognizes the shipment and stores the label number, so you can stay on top of delivery status. Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.
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