80
good
Vagaro | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
32%
Android
18 Reports
18 Reports
iOS unitQ Score
iOS User Feedback
68%
iOS
38 Reports
38 Reports
User Feedback
68%
iOS
38 Reports
38 Reports
32%
Android
18 Reports
18 Reports
Vagaro - Latest Quality Issues
Android
Dec 4, 2024
I went through this app on Google Chrome for Huetiful Salon. I booked an Blow out and Silk Press service for $75. My money was taken(pending transaction I froze my account). I never received an email confirmation, and I was not able to select an appointment.
Android
Dec 6, 2024
This app used to work well for booking. While my provider doesn't mind me texting her to book i ALWAYS try to go thru the app because...she's running a business. It shows me availability but doesn't let me move past selecting the date and time. I look for updates and make sure everything is set on my end and I have to bother my provider instead of being able to book thru the service she pays for.
iOS
Dec 7, 2024
Stay away from it
This app only works for the app owners and creates division between customer and service provider. More than once, after receiving a service appointment confirmation, the business owner would cancel the day of the service or simply reschedule to a random day and time. We as customers are left off the hook because you cannot cancel without a penalty fee. If you cannot make an appointment in the future they'll just take your money as if you had received the service. I am beyond disappointed with their customer service team, and also with the lack of accountability from service providers. They just don't keep their word anymore and take advantage of you, claiming the app is the responsible for a refund. Main takeaway, DON'T use this app, you WILL REGRET it sinner or later.
iOS
Dec 12, 2024
Convenient
It shows options and a good source for small businesses. On the consumer side, I find it hard to schedule things when I'm out of town on the app because it only shows me the local businesses. Also, I sometimes have a problem returning to my shopping cart because it doesn't show up on the screen.
iOS
Dec 13, 2024
App is Trash
It never shows me upcoming appointments and constantly have to close and reopen. I have 3 notifications that haven't gone away in several months even though I've read them.
Android
Dec 14, 2024
App never loads. Why am I using yet another booking app
Android
Dec 14, 2024
Glitchy and a waste of time.
Android
Dec 18, 2024
Can't add my Bank acct
iOS
Dec 20, 2024
Not user friendly.
The app freezes often, does work when you try to filter by date and the login process is terrible.
Vagaro - Product Description
Having a bad day and just need a quick pamper session? Use Vagaro to discover, explore, reserve, and manage beauty salon, spa, and fitness appointments – free and instantly – anytime, anywhere. You will read reviews and get the best daily deals and promotions on a variety of services, whether it’s your daily yoga session or your weekly mani pedi nail spa appointment. Find a salon or spa near you! If you have a busy schedule you will love our email and text reminders. Collect points when you book appointments with your favorite hair stylists or personal trainers and redeem those points towards even more services. Bookmark your favorites for easy access. Reschedule or cancel your appointments right from the app. Imagine being able to search late Thursday night for a massage in San Francisco the next day at 3pm. Vagaro spa booker and salon booker will find the best matching massage therapists for you in your area, show you the prices and reviews for the listed businesses and allow you to book the appointment right away - without making a phone call and then waiting on the professional to call you back the next day. You don’t pay until the service is performed and all monetary transactions are between you and the business that you are booking with. This app is a great salon and spa finder. You will find services for: *haircuts *shampooing *styling *weaves *blowouts *hair coloring *nail care (manicures and pedicures) *massages *makeup *lash extensions *waxing *yoga classes *CrossFit sessions *Pilates *shaving, beard trimming and many more services! Salon booking and spa booking available with Vagaro. And don’t forget that you can also complete your salon search and spa search online at https://www.vagaro.com where all of your favorite businesses are bookmarked and available as well.
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