73
good
Vanquis | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
104 Reports
104 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
105 Reports
105 Reports
User Feedback
50%
iOS
105 Reports
105 Reports
50%
Android
104 Reports
104 Reports
Vanquis - Latest Quality Issues
Android
Dec 17, 2024
The app updated about a week ago. Since the update i cannot access balance transfers area . No access to see balance. Keeps giving blank screen. Terrible update. Been with Vanquis for years and never ever had any issues with app until this week!!
Android
Dec 18, 2024
Cant view or pay balance with latest update
Android
Dec 18, 2024
Don't like the new payment app.my bank refuses to except Vanquis payment
Android
Dec 19, 2024
Unable to make payment as can't continue after entering the amount I want to pay as it just brings up as small box for enter amount but can't continue after this as just closes out the enter amount pop up
Android
Dec 19, 2024
I can only give 1 star until I can clear notifications telling me to add Google Pay. I've had a red notification for several months that I cannot clear. Everytime I log in it's there. It's completely and utterly inappropriate on a financial app to have a permanent red notification that is actually just an unwanted ad. I expect notifications to be important alerts about my account...not a promotion for another company that I refuse to use. I run my finances my way... without Google!
Android
Dec 19, 2024
Worked fine for years but since the last update I can't even access it. Crashes on startup
Android
Dec 20, 2024
Ridiculous app, I've never paid late and most of time don't owe a penny so they write and ask if I would like to have an increase from 500 to 800, I provide all details and they reject it. All other compaines (decent ones) like marbles MBNA etc don't even ask for details they go by how responsible you manage your finances and just increase, I don't even owe sod all so why Vanquis rejected it is just outright insulting. I will be closing down the account shortly and never using it again.
Android
Dec 20, 2024
Good since last update. now payment screen shows all sections overlapping up and goes to a faded grey when try to make a payment. I have to now log on online, so for me it's not quick and easy anymore. And reading the reviews I can see I'm not alone.
Android
Dec 22, 2024
Can not open the app
Vanquis - Product Description
Say hello to better credit, and better banking. Manage your credit card and stay on top of things 24/7, wherever you are with the Vanquis app. It’s fast, secure, and fuss-free. Like it should be. You'll be able to: • View your current balance and available spend • Check your latest transactions including pending transactions and payments • Set up and manage Direct Debits through the app • Make payments to your account using a debit card • View your pin number and your card details • Approve online spending • Update your address, phone numbers and email address • Report your card as Lost or Stolen • View and download monthly statements • If eligible, check out our latest offers including Balance Transfers, Money Transfers and Credit Limit Increases Download and register in a matter of minutes, using: • A UK mobile number • Your Vanquis card and date of birth Not a customer yet? You’ll need to be one to use the app. See our range of cards at vanquis.co.uk/credit-cards
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