24
poor
Vanquis | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
11 Reports
11 Reports
User Feedback
20%
iOS
11 Reports
11 Reports
80%
Android
43 Reports
43 Reports
Vanquis - Latest Quality Issues
Android
Mar 27, 2025
App does not work.
Android
Mar 28, 2025
App no longer works on my z fold 5, can't even get to the login, it goes straight to a Web page saying "it looks like your having problems give us a call or register online" it used to work but not now. Reinstalled a few times with no luck. Had to install it on my partners phone just to log in.
Android
Mar 29, 2025
Latest update keeps freezing & demanding new registration again & again
Android
Mar 29, 2025
The app is as good as any APART from the text on the screen is unreadable. Each box overlaps so you can't read things like, payment due, due date etc
Android
Mar 30, 2025
App is stuck on "Easy access digital statements"
Android
Mar 30, 2025
app keeps crashing and won't stay open removed and reinstalled but still keeps closing
Android
Mar 31, 2025
I have been having trouble getting into this app. and I've had nothing but trouble. I've updated everything I had to more than once. I was told it would take 24 hrs so I've left it for over 24 hrs and it's still putting up my old email address and an old landlines number. 3 days I've been trying to get this sorted and I still can't get on your app
Android
Apr 1, 2025
Horrible app! Completely crashed and bombed out three times when trying to register the card, now it's locked on a page saying paper statements are bad and won't go any further (even after force stopping the app). If I can't use the app, I can't use the card, what a shitshow!
Android
Apr 2, 2025
won't open on my nothing [phone] after update
Vanquis - Product Description
Say hello to better credit, and better banking. Manage your credit card and stay on top of things 24/7, wherever you are with the Vanquis app. It’s fast, secure, and fuss-free. Like it should be. You'll be able to: • View your current balance and available spend • Check your latest transactions including pending transactions and payments • Set up and manage Direct Debits through the app • Make payments to your account using a debit card • View your pin number and your card details • Approve online spending • Update your address, phone numbers and email address • Report your card as Lost or Stolen • View and download monthly statements • If eligible, check out our latest offers including Balance Transfers, Money Transfers and Credit Limit Increases Download and register in a matter of minutes, using: • A UK mobile number • Your Vanquis card and date of birth Not a customer yet? You’ll need to be one to use the app. See our range of cards at vanquis.co.uk/credit-cards
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