27
poor
Vanquis | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
21 Reports
21 Reports
User Feedback
30%
iOS
21 Reports
21 Reports
70%
Android
49 Reports
49 Reports
Vanquis - Latest Quality Issues
Android
Feb 25, 2025
Doesn't let me get past the option for, go paperless, won't let me scroll down on Huawei [phone]pro and Huawei mate pad isn't even supported.
Android
Feb 27, 2025
They inform you they are reducing your credit limit then shortly after they inundate you with messages informing you that you are close to your limit and need to make more payments.... thw app is absolutely useless after you nake a payment theres no indication that your payment is made...terrible company terrible app do not apply for this card I gave 1 star and that's generous
iOS
Feb 27, 2025
Poor update
App appears to have been updated recently, or the recent Iphone update is not compatible with the Vanquis app. When you go to pay and select your own amount, you can not get to the continue button as this is under the keypad and no way to minimize keypad once you have entered your amount
Android
Feb 27, 2025
I cant get this app to download, tried on my laptop and it sent it to my phone, the app on my phone takes all the detailos then easy access digital statement comes on screen and it wont go any further, contacted customer services and they told me to alter the font size on my phone, I did this and got the same result, without getting the information for payments on the app I dont know when a payment is due so get charged the £12 late payment fee, this app dose not work I have no problems with my,
Android
Feb 27, 2025
Was a good app until update and now can't long in
Android
Feb 27, 2025
App doesn't launch on Android 7 pixcrl
iOS
Feb 28, 2025
Was good
Used to be a great little app but since the last update trying to pay my card on the custom amount section is near on impossible. As I like to make a payment weekly when my wages go in my bank. Hopefully they will sort this on the next update
Android
Feb 28, 2025
They have hidden. Charges ranging from £4 to £10 per month for not paying of the total balance every month.
Android
Mar 2, 2025
terrible app they block you when you need to use app and then when you complain and try to fix it they do it again never mind trying to make a payment it's like it wants you to miss your payment to hit you with intrest I just want to pay this off and get a different credit card company 😡
Vanquis - Product Description
Say hello to better credit, and better banking. Manage your credit card and stay on top of things 24/7, wherever you are with the Vanquis app. It’s fast, secure, and fuss-free. Like it should be. You'll be able to: • View your current balance and available spend • Check your latest transactions including pending transactions and payments • Set up and manage Direct Debits through the app • Make payments to your account using a debit card • View your pin number and your card details • Approve online spending • Update your address, phone numbers and email address • Report your card as Lost or Stolen • View and download monthly statements • If eligible, check out our latest offers including Balance Transfers, Money Transfers and Credit Limit Increases Download and register in a matter of minutes, using: • A UK mobile number • Your Vanquis card and date of birth Not a customer yet? You’ll need to be one to use the app. See our range of cards at vanquis.co.uk/credit-cards
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