64
fair
Vestiaire Collective | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
51 Reports
51 Reports
User Feedback
41%
iOS
51 Reports
51 Reports
59%
Android
73 Reports
73 Reports
Vestiaire Collective - Latest Quality Issues
iOS
Mar 26, 2025
Confusing app and confusing process
The app is not very consistent compared to competitors and often indicates tasks to complete that have already been completed.
iOS
Mar 28, 2025
Money taken from account
Was double charged buying a pair of shoes that I didn't receive. Have no received a refund never using this app again what a scam
Android
Mar 29, 2025
To say I have had issues with this app is an understatement. first and foremost I have bought multiple bags off this app used them and tried reselling them on the app only for them to be purchased then declared inauthentic. So they sold me fake bags and didn't catch it when It was sent to me through authentication process. The amount that they take when you sell a bag is atrocious. taking a 5 to 10% cut is one thing but to take 700$ from a 2,000 sale for them to do nothing but provide a post.
Android
Apr 1, 2025
Every time I hit the heart 💙, I get sent back to the login page. That's quite annoying. Especially after having to already login three times prior.
Android
Apr 1, 2025
Nothing is sold while putting quality goods at reasonable prices
Android
Apr 1, 2025
First experience with this app and never order from them again. After a purchase where the item was not as stated. I contacted the service and they just wanted to get rid of the problem quickly. We find ourselves having to follow up with them because of a bad procedure decided by the advisor and even afterwards they dare not to answer us and put the item up for sale without asking at an unchosen price with a randomly chosen description. A great disappointment.
Android
Apr 1, 2025
Too long 14 to 25 days for the package to be returned to the seller plus the days for redelivery. Unacceptable!!! From today I will cancel every order with delivery to the collection point...
Android
Apr 2, 2025
Good morning, I reinstalled the app, I had registered at the time, I forgot the password but it won't let me reset it, it tells me that you sent me an email but it doesn't arrive, I've been trying for a while but nothing.
Android
Apr 2, 2025
fake app. So many offers to the garments on sale and then they don't pay. useless
Vestiaire Collective - Product Description
Buy and sell preloved designer fashion with Vestiaire Collective. Join our global fashion activist community and discover thousands of carefully curated new bags, sneakers, shoes, watches, and more. Sustainable fashion shopping has never been easier. Every week, we add designer items from brands like Gucci, Prada Louis Vuitton, Burberry, Fendi and Dior Designer fashion marketplace - buy and sell with Vestiaire Collective, and get: • Access to thousands of unique preloved clothing and items. • Quality-checked designer pieces from brands like Gucci, Prada, Louis Vuitton and more. • Clothing, shoes, sneakers, and more: use search tools to find exactly what you're looking for. • Personalized notification for designer fashion items you're looking for. • A convenient marketplace for selling designer clothing and shoes you no longer wear. • An easy payment process, with the option of interest-free payments. Join the designer fashion revolution now and discover preloved items sold by your community - or sell your own designer clothing, shoes, or even sneakers, straight from your phone. From Prada to Gucci, Fendi to Burberry, we have an unrivaled selection of vintage and designer clothing for your sustainable fashion shopping. BUY DESIGNER PIECES - HOW DOES IT WORK? 1. Find that must-have item - we add over 3,000 pieces to our marketplace every week. 2. Your item will then be sent to us by the seller and quality-checked by our experts. 3. Once the item has passed Quality Control, it will be shipped to you! SELL PRELOVED DESIGNER ITEMS - HOW DOES IT WORK? 1. Submit an item (for example, designer clothing, sneakers, accessories) for sale using our simple online seller form. 2. Once your item has sold, you will receive a pre-paid shipping label to send the item to our HQ free of charge. 3. Sold! Once your item passes Quality Control, you will receive payment directly into your bank account. JOIN THE FASHION ACTIVIST COMMUNITY We're driving positive change in the fashion world - by revolutionizing the way we shop designer items. Our sustainable marketplace empowers fashion-lovers to buy and sell fashion and share their style. Join now and become a fashion activist! With the Vestiaire Collective app, you can: · Keep in touch with the Vestiaire Collective fashion community. · Make offers to sellers and negotiate the price of an item. · Add items to your wishlist and share the products you're currently coveting. · Follow members whose products and style you like. · Buy and sell designer items in a fashion-loving community. · Support a sustainable way of shopping designer items. Whether you're after a Louis Vuitton bag or want to sell your Gucci dress, download the Vestiaire Collective app now to get started. Looking for something special? We've got vintage pieces that you won't find anywhere else - discover stunning Rolex watches, vintage Hermès handbags and so much more. Follow us for behind the scenes action, events, and preview top products before they go online @vestiaireco on Instagram.
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