Quality degradation at Victoria’s Secret  
Users report higher volume of Quality Issues than usual
51
fair

Victoria’s Secret | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
155 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
25 Reports
User Feedback
14%
iOS
25 Reports
86%
Android
155 Reports
Victoria’s Secret - Latest Quality Issues
Android
Nov 16, 2024
having a slow website in 2024 is unexcusable
Android
Nov 16, 2024
Too much errors in the app
Android
Nov 17, 2024
this app has become very difficult to use and if you can avoid it, please do. products are good the app is not at all
iOS
Nov 17, 2024
Love VS but …
I love this store and have the cc but wish you would make it easier for me to pay my cc bill ! I can't access the cc application even though I have the cc number and email & pw aswell but still I can't access the app and pay my bill??
Android
Nov 18, 2024
I wanted to purchase a gift card with my order li couldn't find where to order it
Android
Nov 19, 2024
The app never lets me sign in everrr (yes I know my login) i have to go to browser to get in. Such a giant pain
Android
Nov 19, 2024
Pretty much worthless. I already have an account, and it won't let me log in. Just keeps taking me to the page to create an account.
Android
Nov 19, 2024
Liars, thieves, and manipulators. They charged me 3 dollars in a late fee after my statement and payment were made. Then they charged me "minimum interest" of 3 dollars and another late fee when my account had been paid in full. I'm closing my card and never shopping VS/Pink again. Shiesty business tactics. They send you deals through email and text that don't even work. They have 2.88 billion, yet love to rob you for any amount they can get. I hope the 9 dollars was worth a lifelong customer.
Android
Nov 19, 2024
the website was awful. it took me a very long time to pay for items and it would not always add the items I requested so I had to return to shopping several times.
Victoria’s Secret - Product Description
Welcome to the Victoria's Secret App: your go-to destination for discovering new trends, exclusive offers, and the latest and greatest content like Verifyt, Netvirta's new 3D-scanning technology, which helps you find the best bra in just a few clicks. 

And did we mention? It's the easiest place for Cardmembers to manage their account. Simply save your payment method for a streamlined shopping experience, instantly manage your bills, and so much more.
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