74
good
Victoria’s Secret | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
216 Reports
216 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
25 Reports
25 Reports
User Feedback
10%
iOS
25 Reports
25 Reports
90%
Android
216 Reports
216 Reports
Victoria’s Secret - Latest Quality Issues
iOS
Dec 16, 2024
DO NOT ORDER FROM HERE
says my order was delivered but it never was, and they won't do anything about it do not order from this app
Android
Dec 17, 2024
For some reason it was super hard for my order to go through...
Android
Dec 18, 2024
Doesn't even work can't log in or use it ever since I downloaded I can't log in even on browser
Android
Dec 19, 2024
app very unfriendly I always have a hard time logging in.
iOS
Dec 19, 2024
Rude supervisor
The VS supervisor lacked empathy when I expressed my frustration about my missing package. I also shared my concerns about other orders I haven't received yet and potential future delivery issues I want to avoid. She hung up on me without my consent, leaving me to talk to myself. This was a very rude attitude for a supervisor to have. It's disappointing and makes me reconsider shopping at Victoria's Secret again.
iOS
Dec 19, 2024
Website needs an update
I haven't been able to log into my account in like a week. I made an order, which I've received, and would like to shop again but can't because I just get an endless loading symbol and error code when trying to log into. Give the update already!
Android
Dec 20, 2024
I don't like that I can't use all my coupons at once, I have sooo many coupons that I didn't get to use
Android
Dec 22, 2024
I hate this! What good is it if you can't get into your credit card account to pay.
Android
Dec 22, 2024
The app doesn't work very well. Words overlap and I can't see my cart because of a pop up
Victoria’s Secret - Product Description
Welcome to the Victoria's Secret App: your go-to destination for discovering new trends, exclusive offers, and the latest and greatest content like Verifyt, Netvirta's new 3D-scanning technology, which helps you find the best bra in just a few clicks. And did we mention? It's the easiest place for Cardmembers to manage their account. Simply save your payment method for a streamlined shopping experience, instantly manage your bills, and so much more.
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