73
good

Virgin Active UK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Health & Fitness
Work at Virgin Active UK? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Virgin Active UK? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
120 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
13 Reports
User Feedback
10%
iOS
13 Reports
90%
Android
120 Reports
Virgin Active UK - Latest Quality Issues
iOS
Nov 10, 2024
Bring back the old app
It doesn't update your place in the waitlist enough, they should have a home page that clearly shows you what classes you have booked/are on waitlist for not random classes they have on, miss the old app the user experience was a lot easier
Android
Nov 10, 2024
some gyms seem to take long to reflect that you actually went to the gym causing me to loose a 9 week streak on the app. it then shows in the following week that i did complete my weeks goal of 4 visits. ut my streak resets back to 1
iOS
Nov 16, 2024
@Developers!!! Why does the app not work on members with non Uk mobiles
Unable to book!! London is a global city yet euro numbers have no access to book classes but pay full membership fees. Now booking not even possible on website - pse pse fix app urgently!!!!
Android
Nov 16, 2024
Partially functional. Some entry swipes don't register, can't manually override. Some of the partners rarely have stock of weekly rewards. Lost around R220 from the digital wallet since the app update.
Android
Nov 17, 2024
the water is cold
iOS
Nov 17, 2024
Spaghetti app. Bulky and hard to understand
Spaghetti app. Bulky and hard to understand
iOS
Nov 18, 2024
New app difficult to use
The new app is harder to see which classes you are booked into and has led to me missing classes
Android
Nov 18, 2024
Getting membership from these guys is the worst thing you can ever do to yourself, they will charge you an arm and a hand to unsubscribe to them and even after that they will be taking your money from your account , I had to block my own account because of their negligence and whenever I call them about they stopped picking my calls while they're taking my money
Android
Nov 19, 2024
The new app is soo much disappointing, lot of bugs, as soon I hit the 3rd streak it doesn't record it. What a cheat scheme
Virgin Active UK - Product Description
Work out your way with the Virgin Active App. Whether you’re an Online+ or Club+ member, you’ll find everything you need to stay active, inspire your fitness and stay connected to the Virgin Active community. 
 
Use the Virgin Active App to work out, book classes, manage your membership, organise your visit into club and more!  
 
Bring the club home 
Staying active has never been easier with a library of workouts created by our Activists at your fingertips. Join them for: 
- On Demand classes  
- Scheduled workouts 
- Tailored six-week plans to get you to your goals 
- Foundation series to help you build basic form 
- Wellbeing podcasts.  
 
What workouts can I find? 
All your favourite club classes are in our App. Join our Activists as they train your body and mind in: 
 
Grid Training 
Push your limits in a class designed to develop muscle and burn calories. You’ll get your heart pumping and find new inner and outer strength.  
 
Yoga 
Join our Yoga Activists to channel awareness through your body. With our Flow classes, you’ll get your heart rate up as you move with grace between postures. In our Align classes, you’ll hold postures for several breaths and focus on alignment, physical sensations and building strength in your body. In our Calm classes, you’ll enjoy a slower-paced session to help you find peace and release tension. 
 
Pilates  
Work muscles you didn’t even know you had in our Mat and Athletic Pilates classes. Build your strength, increase your heart rate and leave class feeling a few inches taller.  
 
Cycle 
Ride to the beat in our Cycle classes. Party on your pedals with workouts to develop your rhythm, get your groove on and just have a good time.  
 
Dance 
Shake off your day with a Virgin Active Dance class. You’ll learn basic steps and put everything you’ve learned together in choreographed routines that will have you dancing for days.  
 
Barre 
Combine strength and grace in one of our Barre classes, using ballet moves alongside Pilates and yoga principles to tone your lower body.  
 
Boxing  
Step into the ring as you jab, cross and hook your way through your workout. Increase your endurance and your strength while giving your mind a little detox too.  
 
We’re more than just workouts  
We want you to achieve balance in all areas in your life. With a Virgin Active membership, you can use our App to find: 
- a calm mind with our Happily Ever Active podcast 
- motivation with our Online Personal Training to help you reach your goals 
- nutrition that works for you with partnerships via our Virgin Active Shop 
- challenges for your body with a Home Workout Kit to enhance your workouts. 
 
Manage your membership in the palm of your hand 
With the Virgin Active App, you can also manage your membership wherever you are. Update and change your personal details, book classes, keep track of your activity, connect to Boditrax, view your club timetable and browse our clubs.  
 
Join the Virgin Active family today! 
If you’re not a member of Virgin Active, we’d love you to join our family. Visit https://www.virginactive.co.uk/home/online and join Online+ for £9.99/month or follow the link to explore our Club+ membership options: https://www.virginactive.co.uk/memberships/membership-packages
Want to improve your unitQ Score by 20% within 30 days?
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