38
poor
Virgin Money Credit Card | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
9 Reports
9 Reports
User Feedback
13%
iOS
9 Reports
9 Reports
87%
Android
59 Reports
59 Reports
Virgin Money Credit Card - Latest Quality Issues
iOS
Mar 6, 2025
Foreign currency txns
The local currency amount for foreign transactions is not shown. There is no way to check the foreign currency value until the statement is produced.
Android
Mar 7, 2025
It won't let me update the credit card app on my android phone.
Android
Mar 7, 2025
It doesn't load.
Android
Mar 8, 2025
Unable to make payments via bank
Android
Mar 8, 2025
App used to be fine, In the last 2 weeks I have been unable to make a payment. It just keeps telling me the "Something's up". Which is great but my due date is approaching and you've disabled payment by card too. Never mind that they keep charging me interest despite paying off my balance each month. Would NOT recommend! Oh, and the Online chat is about as much use as a chocolate teapot.
Android
Mar 9, 2025
Poor app, no longer supports authorisation of purchases unless I use SMS . No search function.
Android
Mar 9, 2025
Keeps crashing on my pixel 7....
Android
Mar 9, 2025
Clunky. Fails to open 5/6 times. So slow, and frustrating.
Android
Mar 12, 2025
As a sole option to manage credit cards, download and view statements its poor! As a mobile add on to a web site management its good. But as is, its a poor decision by Virgin when they withdrew the web site account a couple of years ago or so!
Virgin Money Credit Card - Product Description
Manage your Virgin Money or Virgin Atlantic Credit Card. Our app is the easiest way to stay in control. Check your balance, manage your payments, and master your spending. Do all this and more from your phone. * GREAT FEATURES FOR YOU * Track your balance and transactions in real time - View your latest transactions immediately and keep a check on your balance. Manage your payments - Set up and manage your Direct Debit, make a debit card payment, and make an extra payment. Make transfers - Transfer a balance from another credit card or move money into your bank account. Freeze card - Temporarily freeze your card to stop it being used and unfreeze it at any time. Easily and securely view your PIN - Use the app to view your PIN instantly. In-app chat support - Get instant answers to your credit card queries with 24/7 in-app chat support. Sign in with your face or fingerprint - With Touch ID or Face ID. * EXCLUSIVE TO VIRGIN MONEY SLYCE * Spread payments to suit you - All the flexibility of buy now, pay later – Slyce any spend over £30 into 3, 6, 9 or 12 monthly instalments. See future payments - Keep track of what you owe and view all upcoming payments in the handy Payments View. Get clued up on credit - Level up your financial know-how with a host of in-app tips, videos and guides Boost your credit score - See your Experian credit score and discover how you could boost it with our handy hints and tips. * VIRGIN ATLANTIC CREDIT CARDS * View Flying Club points - View the points you’ve earnt during your last statement period. Before you get started, remember the app is for primary cardholders only. Ready to go? Once you’ve downloaded the app, you’ll just need your card to hand. We’ll walk you through the rest during registration and get you set up. Please remember that at the moment you can only use the app on one device, so choose the one you use the most. Privacy Notice – How Virgin Money holds and uses your information – https://uk.virginmoney.com/virgin/security.jsp
All intellectual property rights, including trademarks and word marks, are the property of respective owners