82
good

Vivid: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
47 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Vivid Money GmbH? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
106 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
15 Reports
User Feedback
12%
iOS
15 Reports
88%
Android
106 Reports
Vivid: Mobile Banking - Latest Quality Issues
Android
Mar 6, 2025
All good until my account got suddenly blocked and there is no response on how to unblock it. Customer supports just says to wait.
Android
Mar 6, 2025
The Android app is not working and I need to access my account, how can I do that?
iOS
Mar 12, 2025
Scammers of neo banking
Avoid this company at all costs. They will close your account when you go to the free account… it seems they are almost bankrupt. They constantly lower cashbacks, then account gets frozen under shady reasons. You get only AI support or emails that are not helpful at all. Then you will need weeks retrieving your money! Then… they block your access to the app… you will not be able to get bank statements! Support will do nothing! It was all working well for a time… but dont try to use the free account… maybe its their only source of cash… so they will kick you out and mob/ harass you, block your money to misuse it a while. Its criminals
iOS
Mar 13, 2025
Terrible Experience – Account Frozen Without Explanation
Our company had a terrible experience with Vivid Money. Without any clear reason, they suddenly blocked our business account and froze our funds. This has left us unable to pay our landlord and suppliers for over a month, ultimately causing us to lose our 5,000-square-meter warehouse. Despite repeated attempts to resolve the issue, we have received no proper explanation or timeline for a resolution. The lack of transparency and communication is unacceptable. I strongly advise anyone considering Vivid Money for business banking to think twice – their actions have had devastating consequences for us.
Android
Mar 15, 2025
Unfortunately, I had to change my rating from 5 stars to 1 star due to their poor customer service. When issues arise, they take a long time to resolve them. Their agents are poorly trained and often cover up their colleagues' mistakes instead of addressing them properly. Because of this, I no longer recommend this bank.
Android
Mar 22, 2025
Worst bank experience I every had. I cannot create Interest Rate Pocket all time but iff I have standard account or premium account, its does not matters - they do not wont to help me, my problem was ignored by support. They only can take money for useless account. Stay away.
iOS
Mar 26, 2025
So bad
Never use this , they steal the money and when you contact cs they just lie , be careful , they are scammers , i cannot get back my money
Android
Mar 29, 2025
beware of this bank!!!! no support if you got blocked on your account!!!! I will engage now lawyer to claim my money back...
iOS
Mar 29, 2025
account
Account blocked no withdrawal possible no transfers for a week support can't do anything because of transfer from families get bad bank
Vivid: Mobile Banking - Product Description
Vivid is a brand new mobile banking and investing app. 

Online banking and commission-free investing belong together and should be easy. 

Reach your financial goals with commission-free investing from as little as 1 cent and as much as 25% back on brands you love and already shop at, as well as IBANs to organise your financial life. 

Experience these benefits with our mobile banking and investment app:

📈 Commission free investments - Invest in stocks and ETFs with no commissions. When you invest in US stocks, we convert EUR to USD at a live exchange rate with a low markup
👛 Invest from as little as 1 cent  - Vivid’s new investing solution allows you to invest in fractional shares directly from the app. Start investing in portions of company shares. You don’t need  €1,000 to get started, even for the most expensive shares
💵 Wide catalog of US and EU stocks - Our stock catalog is constantly growing. We now have over 2000+ stocks and ETFs for you to choose from, as well as new collections.
⚡ Instantly buy and sell - Trade instantly. Transactions are carried out the moment you submit them. React to market developments in real-time and never miss an opportunity
👨‍💼 15 IBANs to manage your money - Create and customise up to 15 pockets, which can be used to suit your individual needs: multiple currencies, personal savings goals, investing commission-free, managing your daily expenses and more
💰 Up to 25% cashback - Earn up to €150 per month by using your Vivid card, with your rewards linked directly to a stock of your choice. Your cashback grows according to the performance of the stock
🙋‍♂️ Super Deals - With Super Deals, you get rewarded for every friend you bring to Vivid. Each friend you bring onboard gets you access to our best and most sought-after cashback deals
₿ Invest in cryptocurrencies commission-free - Instantly invest in 50 coins including Bitcoin, Ethereum, and Litecoin with no commissions
💶 Send and request money with ease - Use a phone number, email, or IBAN to send and receive money. Transfer money to Vivid account holders in seconds with Vivid Pay 
⏲ Manage your payments - Split bills with friends, schedule future payments, and set up direct debits.
📱 Go contactless with Google Pay - Make NFC-enabled payments with Google Pay on the go
💳 Free metal card - Your extra-secure card has no identifying details on it. Everything you need is stored securely in the app. No more memorizing card numbers or CVVs. 
🏧 Up to €1000 free cash withdrawals - Withdraw money at any ATM for free from €50 globally
💸 Multi-currency accounts - Access over 150 currencies for purchases and 100+ currencies for transfers and other transactions 
📊 Track your spending - Our in-app analytics help you keep track of where your money is going, with detailed monthly reports. 
📨 Instant notifications - Get notified immediately every time money enters or leaves your account, so you’re always in control.
🔑 Mobile banking you can trust Your money is protected up to €100,000 under the German Deposit Guarantee Scheme (DGS)

Vivid Money GmbH is the outsourcing partner and tied agent of Solarisbank AG, more info on vivid.money
Vivid Invest GmbH is a tied agent of CM-Equity AG, more info on vivid.money

Download Vivid Money and enjoy all the benefits of up to 25% cashback, commission-free investing, and pockets to organize your financial life.
Want to improve your unitQ Score by 20% within 30 days?
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