Quality degradation at Vivid: Mobile Banking  
Users report higher volume of Quality Issues than usual
20
poor

Vivid: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
20 Reports
User Feedback
36%
iOS
20 Reports
64%
Android
35 Reports
Vivid: Mobile Banking - Latest Quality Issues
Android
Dec 16, 2024
This app is a great idea in itself, but the implementation leaves a lot to be desired. Although I have not used the card online, it is always tried to debit money in Canadian or Australian dollars. Once they made it, 34 euros were gone. A ticket was created but nothing happened, that was in September. I had the Plus ABO a lot of money for little service. I can only advise hands off. Game and Challenge Money FUNDACION UNIVER INTERN -1.004,28 Col$ D
Android
Dec 17, 2024
I strongly advise everyone against Vivid. A transaction was rejected and I had to answer numerous questions for whom, which means that the entire transaction is not yet with the recipient after more than 7 days. Although it was an urgent concern. This raises the feeling that you are not allowed to decide on your own money.
Android
Dec 18, 2024
Scam don't put money they just stole 200 euros from me
iOS
Dec 18, 2024
bad
Not recommended, my money was just confiscated, account blocked to this day, no answer to what exactly is going on, not recommended
Android
Dec 20, 2024
They have closed my bank without explanation and I have a proof for that no body also contact me regarding it
Android
Dec 20, 2024
Avoid this service (I can't call it a bank). Accidentally blocked the account. Then unblocked it after a few days. No explanation of the reasons, conditions, no one answers on the merits. A month later, they blocked it again. They can't even say whether they temporarily blocked it again or are closing the account. Again, they don't answer what is happening and when they will solve the problem.
Android
Dec 20, 2024
After a long time as a prime customer they block my account and the worst thing is that from customer service they do not give me an explanation. "According to the available information, your account is blocked and will be closed." What is the reason? The use of the account is the same as always. Regrettable the treatment received Ps: they have just solved the problem, I have the account operational. Good job from vivid, although it is the second time that my account has been blocked for no reason
Android
Dec 21, 2024
Impossible to close the account. Attention is a robot that loops. Not recommended
Android
Dec 21, 2024
It's been 7 months since my account was closed for no reason..... I request a refund of my funds and each time I receive an automatic email..... This bank stole almost 800€ money that I used to be able to invest in my business.... It's really rubbish..... Thief's Bank
Vivid: Mobile Banking - Product Description
Vivid is a brand new mobile banking and investing app. 

Online banking and commission-free investing belong together and should be easy. 

Reach your financial goals with commission-free investing from as little as 1 cent and as much as 25% back on brands you love and already shop at, as well as IBANs to organise your financial life. 

Experience these benefits with our mobile banking and investment app:

📈 Commission free investments - Invest in stocks and ETFs with no commissions. When you invest in US stocks, we convert EUR to USD at a live exchange rate with a low markup
👛 Invest from as little as 1 cent  - Vivid’s new investing solution allows you to invest in fractional shares directly from the app. Start investing in portions of company shares. You don’t need  €1,000 to get started, even for the most expensive shares
💵 Wide catalog of US and EU stocks - Our stock catalog is constantly growing. We now have over 2000+ stocks and ETFs for you to choose from, as well as new collections.
⚡ Instantly buy and sell - Trade instantly. Transactions are carried out the moment you submit them. React to market developments in real-time and never miss an opportunity
👨‍💼 15 IBANs to manage your money - Create and customise up to 15 pockets, which can be used to suit your individual needs: multiple currencies, personal savings goals, investing commission-free, managing your daily expenses and more
💰 Up to 25% cashback - Earn up to €150 per month by using your Vivid card, with your rewards linked directly to a stock of your choice. Your cashback grows according to the performance of the stock
🙋‍♂️ Super Deals - With Super Deals, you get rewarded for every friend you bring to Vivid. Each friend you bring onboard gets you access to our best and most sought-after cashback deals
₿ Invest in cryptocurrencies commission-free - Instantly invest in 50 coins including Bitcoin, Ethereum, and Litecoin with no commissions
💶 Send and request money with ease - Use a phone number, email, or IBAN to send and receive money. Transfer money to Vivid account holders in seconds with Vivid Pay 
⏲ Manage your payments - Split bills with friends, schedule future payments, and set up direct debits.
📱 Go contactless with Google Pay - Make NFC-enabled payments with Google Pay on the go
💳 Free metal card - Your extra-secure card has no identifying details on it. Everything you need is stored securely in the app. No more memorizing card numbers or CVVs. 
🏧 Up to €1000 free cash withdrawals - Withdraw money at any ATM for free from €50 globally
💸 Multi-currency accounts - Access over 150 currencies for purchases and 100+ currencies for transfers and other transactions 
📊 Track your spending - Our in-app analytics help you keep track of where your money is going, with detailed monthly reports. 
📨 Instant notifications - Get notified immediately every time money enters or leaves your account, so you’re always in control.
🔑 Mobile banking you can trust Your money is protected up to €100,000 under the German Deposit Guarantee Scheme (DGS)

Vivid Money GmbH is the outsourcing partner and tied agent of Solarisbank AG, more info on vivid.money
Vivid Invest GmbH is a tied agent of CM-Equity AG, more info on vivid.money

Download Vivid Money and enjoy all the benefits of up to 25% cashback, commission-free investing, and pockets to organize your financial life.
Want to improve your unitQ Score by 20% within 30 days?
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