30
poor

Vivid: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
12 Reports
User Feedback
19%
iOS
12 Reports
81%
Android
51 Reports
Vivid: Mobile Banking - Latest Quality Issues
Android
Feb 26, 2025
Unfortunately, the app has not worked since February 20th.
iOS
Feb 26, 2025
Account closure without reason 🤬🤬🤬🤬🤬
Everything was going well and suddenly he asks for proof. I send the proof and they decide to block the account for no reason. No longer possible to do anything and close the account with the money in it. Be careful, do not subscribe to this bank, it seems to be a real scam. Be careful!!!
Android
Feb 26, 2025
Account blocked at your convenience. Money withheld. And I count that you have never closed for months after you communicated closure to me
Android
Feb 27, 2025
App can no longer be opened.
Android
Feb 27, 2025
Completely unsuitable as a business account. I wanted to make a transfer in real time. The transfer was blocked for no reason whatsoever. I then received a message. I was asked to enter the full name of the recipient. Also the date of birth of the payment recipient. I was kept waiting for an hour by customer service or a bot with platitudes and automated messages. I was told to understand that the processing time takes 48 hours.
Android
Feb 28, 2025
App can no longer be opened since the update
Android
Feb 28, 2025
to flee, very bad experience today, from the 18th until today, they blocked my account, pitiful, they are capable of letting you die. unacceptable. do not open an account with them, good advice. I have been angry with them since February 18, 2025 until today. to flee
Android
Feb 28, 2025
App crashing, my funds are not accessible
Android
Mar 1, 2025
I have been with Vivid for a long time, but today you have disappointed me greatly. 4 employees in the chat and no one could help. Please change that
Vivid: Mobile Banking - Product Description
Vivid is a brand new mobile banking and investing app. 

Online banking and commission-free investing belong together and should be easy. 

Reach your financial goals with commission-free investing from as little as 1 cent and as much as 25% back on brands you love and already shop at, as well as IBANs to organise your financial life. 

Experience these benefits with our mobile banking and investment app:

📈 Commission free investments - Invest in stocks and ETFs with no commissions. When you invest in US stocks, we convert EUR to USD at a live exchange rate with a low markup
👛 Invest from as little as 1 cent  - Vivid’s new investing solution allows you to invest in fractional shares directly from the app. Start investing in portions of company shares. You don’t need  €1,000 to get started, even for the most expensive shares
💵 Wide catalog of US and EU stocks - Our stock catalog is constantly growing. We now have over 2000+ stocks and ETFs for you to choose from, as well as new collections.
⚡ Instantly buy and sell - Trade instantly. Transactions are carried out the moment you submit them. React to market developments in real-time and never miss an opportunity
👨‍💼 15 IBANs to manage your money - Create and customise up to 15 pockets, which can be used to suit your individual needs: multiple currencies, personal savings goals, investing commission-free, managing your daily expenses and more
💰 Up to 25% cashback - Earn up to €150 per month by using your Vivid card, with your rewards linked directly to a stock of your choice. Your cashback grows according to the performance of the stock
🙋‍♂️ Super Deals - With Super Deals, you get rewarded for every friend you bring to Vivid. Each friend you bring onboard gets you access to our best and most sought-after cashback deals
₿ Invest in cryptocurrencies commission-free - Instantly invest in 50 coins including Bitcoin, Ethereum, and Litecoin with no commissions
💶 Send and request money with ease - Use a phone number, email, or IBAN to send and receive money. Transfer money to Vivid account holders in seconds with Vivid Pay 
⏲ Manage your payments - Split bills with friends, schedule future payments, and set up direct debits.
📱 Go contactless with Google Pay - Make NFC-enabled payments with Google Pay on the go
💳 Free metal card - Your extra-secure card has no identifying details on it. Everything you need is stored securely in the app. No more memorizing card numbers or CVVs. 
🏧 Up to €1000 free cash withdrawals - Withdraw money at any ATM for free from €50 globally
💸 Multi-currency accounts - Access over 150 currencies for purchases and 100+ currencies for transfers and other transactions 
📊 Track your spending - Our in-app analytics help you keep track of where your money is going, with detailed monthly reports. 
📨 Instant notifications - Get notified immediately every time money enters or leaves your account, so you’re always in control.
🔑 Mobile banking you can trust Your money is protected up to €100,000 under the German Deposit Guarantee Scheme (DGS)

Vivid Money GmbH is the outsourcing partner and tied agent of Solarisbank AG, more info on vivid.money
Vivid Invest GmbH is a tied agent of CM-Equity AG, more info on vivid.money

Download Vivid Money and enjoy all the benefits of up to 25% cashback, commission-free investing, and pockets to organize your financial life.
Want to improve your unitQ Score by 20% within 30 days?
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