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VIZIO Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

7 Points Past 30 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

62%

Android
286 Reports

iOS unitQ Score

iOS User Feedback

38%

iOS
174 Reports

User Feedback

38%

iOS
174 Reports

62%

Android
286 Reports

VIZIO Mobile - Latest Quality Issues

iOS

Dec 21, 2024

Used to be great

The Vizio app was the perfect app to use when I couldn't find the remote or after the dog had gotten a hold of it. With that said it's seamless connectivity and easily available app choices that would immediately open is no more. The app is glitchy, and filled with problems. I don't know what changed but it has continued to be a constant nightmare for me to use.

Android

Dec 21, 2024

Does not work with v21 sound bar

Android

Dec 21, 2024

Doesn't seem to support my TV anymore, can't pair just says connection refused. Vizio remote is garbage with no way to get into settings. Mistake to purchase Vizio products. For further info I did try support. They offered nothing I have not already done multiple times. I dug an old phone out of a drawer that had a version of the app that hasn't been updated in years. TV paired with that fine and I could get into settings again. Issue seems to be with the legacy connect option of the new app.

Android

Dec 22, 2024

My television loses signal with app frequently and can't connect for awhile sometimes.

Android

Dec 22, 2024

Cannot use any controls from the app, everything on the Soundbar works fine from them physical remote but app fails to connect. customer support no help after 1 hour with them, nothing resolved. 12/21 follow up: Typical response " contact award-winning customer support" They didn't even read my review when I said I was on with their support for over an hour.

Android

Dec 22, 2024

rarely connects to the tv

Android

Dec 22, 2024

This did not open and would not work with our Vizio tv.

Android

Dec 22, 2024

Works great, but they keep changing it, and now you can't even type with it, and they keep changing it its getting slowly worse

Android

Dec 23, 2024

Here we go again. Can we just get a consistent remote function without the added BS. In the effort to "make things bigger and better," connection is lost again. Or even better, can we just get a standard remote that can be purchased since we were shafted with the basic remote that came with our "smart" tvs, so we don't have to use software that is hit or miss with each update.

VIZIO Mobile - Product Description

Your TV. Your Way. VIZIO Mobile lets you search, browse, and launch entertainment directly to your TV, plus so much more!

With VIZIO Mobile, you can:

• Control your TV from the palm of your hand, without searching for the remote

• Search for your entertainment in seconds using your VIZIO Mobile keyboard or just your voice

• Launch shows, movies and more on your VIZIO TV directly from VIZIO Mobile

• Save money by quickly finding which apps stream your next movie or show for free

Your phone or tablet must be connected to the same wireless network as your VIZIO devices to use certain features of the mobile app. Select features of VIZIO Mobile require a free VIZIO Account.

Features:

1. Effortless Discovery: VIZIO Mobile brings together entertainment from multiple apps into one simple experience.

2. Launch Your Favorite Apps on Your TV: Forget the remote, VIZIO Mobile does it all.

3. Your Control Center: Power on/off devices, play/pause content, adjust volume and more.

4. Easy Typing: Email and password completion is easier than ever thanks to VIZIO Mobile’s keyboard.

5. Advanced Settings Made Easy: Adjust aspect ratio, select input, calibrate picture and more.

6. Go Behind the Scenes: Check out show ratings, synopsis, cast, crew, clips and more.

VIZIO Crave Speakers cannot output audio from TVs/displays or be connected as an additional channel to an existing sound bar or sound system. Additional supported SmartCast or Chromecast-enabled audio products are required (not included) for Multi-Room feature. Streaming different songs to different speakers at the same time is not supported when using a single app running on a single mobile device. To stream a different song to different speakers at the same time, you’ll need to stream from a different app or a separate mobile device.

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The applications and content pictured herein or described on this page may only be available in certain countries and languages, may require additional fees or subscription charges, and may be subject to future updates, modifications, interruption and/or discontinuation of service without notice. VIZIO has no control over third party applications or content and assumes no responsibility for the availability or interruption of such applications or content. Additional third-party terms, conditions and restrictions apply. High-speed/broadband Internet service and access equipment are required and are not provided by VIZIO. Not all Google Cast-enabled apps are integrated with VIZIO SmartCast and may require additional steps to cast.

For help, please visit our Customer Help Center: support.vizio.com

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