36
poor

My Vodafone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Tools
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Vodafone Hutchison Australia Pty Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
20 Reports
User Feedback
31%
iOS
20 Reports
69%
Android
44 Reports
My Vodafone - Latest Quality Issues
iOS
Dec 13, 2024
App has dramatically got worse
What are these fools playing at have removed all the free gift cards you got every Friday. Then all week advertised a free Aldi gift card today, and now it's vanished into thin air. This app has now become a scam & a fraud
Android
Dec 15, 2024
The worst app for customers, it's not user friendly at all, it's like a 5 years old designed this app.
Android
Dec 15, 2024
Sorry to everyone but TPG don't want you to know they own your service now..if they don't you deserve to know,what else could they they get up to,questionable conduct , under current pm all cool and normal..anything but.
iOS
Dec 18, 2024
TOBI Not Working
The app is fine and gives me my billing and other info but when I try to use the Tobi button it just says something went wrong and directs me back to the app??
iOS
Dec 19, 2024
Bad customer service
I lost my SIM card after I moved overseas. Given that my old address in the UK is no longer for me. They insist that I should go back to the UK to obtain a new SIM card. I offered them to enter my passwords and pins and any thing they ask for including to send an email to my registered email.
Android
Dec 21, 2024
Vodafone hung up on me twice told me they tried to ring back soon lies
Android
Dec 21, 2024
Horribly slow, can't pay bills times out regardless of how good the internet connection is. Constant errors can't download bills.
Android
Dec 21, 2024
Very 👎 bad idea i cant download vodafone application whyyyyyyyyyyyy do something okkkkkkk
Android
Dec 21, 2024
Can't log in and tech support can't help.
My Vodafone - Product Description
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.


Check your usage
See how much of your included data and international call minutes you have left.


Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.


Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.


Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.


The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
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