53
fair

Vodafone Broadband | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Tools
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
21 Reports
User Feedback
24%
iOS
21 Reports
76%
Android
65 Reports
Vodafone Broadband - Latest Quality Issues
Android
Feb 19, 2025
Worst app I've ever used. Says I'm not connected to internet 90% of time. And when it does admit I'm connected to the wi-fi it says everything's unavailable.
Android
Feb 19, 2025
Started great and handy for speed check and sharing password. But hasn't worked for months
Android
Feb 19, 2025
Needs a feature to pause individual WiFi connections from the App
Android
Feb 19, 2025
It used to be very good app, and now is completely useless .. Vodaphone just increased prices but decreased the quality ...sadly but true...regretting i extended the contract
Android
Feb 19, 2025
Won't login and goes around in circles, "Enter Password or Pin", enter your Pin and it tells you to change password, so you click 'change password' and the app sends you to the start of the login process again...
iOS
Feb 22, 2025
Useless app
Completely useless app . Always not working .
iOS
Feb 23, 2025
Non existent
Tried numerous times, can't even register! Nothing working. Regret choosing Vodafone immensely, should have paid a bit more and stuck with bt. Speed is sketchy, iPad taking 3 days to back up! Not what I signed up for at all. Would not recommend!
iOS
Feb 25, 2025
Rubbish app
Rubbish app. Started it up, put username in, then said I got password wrong so tried again, had to click forgot password, entered username again the phone number but said my number was wrong!! Don't think so, same number I've had for 30 or so years, then it locked me out!!!
iOS
Feb 26, 2025
Useless
When it connects to our WiFi, and that is very very seldom, it only gives generic data and does not really allow any customisation, even though when logging into the router direct it says it's being managed by the app! But the biggest bugbear is that it just refuses to connect to the router even when it is less than 2 feet away. Out of over 30 attempts to connect in the last 3 days, it has connected once for about five minutes. The rest of the time it says “Unable to verify network connectivity”. Seriously beginning to think that it was a huge mistake signing up to Vodafone.
Vodafone Broadband - Product Description
Designed for Vodafone broadband customers, the award winning Vodafone Broadband App allows you to easily manage and control your broadband connection. Download the Vodafone Broadband App to easily:

• Setup Super Wifi Boosters throughout your home to improve the signal strength to your devices
• View and manage all devices on your network
• Set up a separate Guest WiFi network to allow family and friends easy access to your connection
• Prioritise a device’s WiFi signal for an even faster connection
• Set up a WiFi schedule that suits your needs, with custom online and offline times
• Live chat with an agent 
• View your bill history
• Remove or block a device from your wireless network
• Share your WiFi credentials with others by scanning a QR code
• Change your WiFi name or password
• Send feedback & share ideas to help us improve your app experience
• View frequently asked questions 
• Compatibility Mode

We've won a Red Dot Award 2019 - an internationally recognised seal of approval for great app design.

Vodafone Home Broadband App is now dark mode compatible.

To find out more about Vodafone home broadband services visit our website here https://www.vodafone.co.uk/broadband.
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