50
poor

Vodafone Broadband | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Tools
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
88 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
23 Reports
User Feedback
21%
iOS
23 Reports
79%
Android
88 Reports
Vodafone Broadband - Latest Quality Issues
Android
Jan 20, 2025
Full fiber yet I have an inconsistent signal throughout house with only 4 devices connected. BT best signal but way too expensive. Have complained to Vodafone and guess what their... in-house speed checker says it's all fine.. it's not it's poor, will cancel at end of contract
iOS
Jan 20, 2025
Really slow, app and broadband
Recently transitioned to Vodafone, having been a customer for only a month, I have encountered significant issues with the broadband and mobile app speeds. Despite reaching out to customer service three times, I have been unable to resolve the problem. Regrettably, I am now committed to a two-year contract, which further exacerbates the situation.
Android
Jan 20, 2025
What's the point of this app? They removed the 'boost' and 'block' device options. The only 2 things that were any good!
iOS
Jan 21, 2025
Limited devices
Having TV and phones connected, I cannot play on PS5…For me, I can call this LIMITATION.
Android
Jan 22, 2025
wil not let me log on
Android
Jan 22, 2025
can't get information from my router
Android
Jan 23, 2025
Unreliable, inconsistent connection and very tiresome reconnection issues.Dont buy it .
iOS
Jan 23, 2025
Useless
It's the most useless app ever, I've never been able to log in even though I've been a customer for five years. I keep trying to change passwords, save them then next time I log in it won't recognise the password. Give up…..
Android
Jan 24, 2025
It used to be the best, [name] such kind when compared to other providers. Now, it's a laggy mess requiring constant logins and does not provide me with things I need any more.
Vodafone Broadband - Product Description
Designed for Vodafone broadband customers, the award winning Vodafone Broadband App allows you to easily manage and control your broadband connection. Download the Vodafone Broadband App to easily:

• Setup Super Wifi Boosters throughout your home to improve the signal strength to your devices
• View and manage all devices on your network
• Set up a separate Guest WiFi network to allow family and friends easy access to your connection
• Prioritise a device’s WiFi signal for an even faster connection
• Set up a WiFi schedule that suits your needs, with custom online and offline times
• Live chat with an agent 
• View your bill history
• Remove or block a device from your wireless network
• Share your WiFi credentials with others by scanning a QR code
• Change your WiFi name or password
• Send feedback & share ideas to help us improve your app experience
• View frequently asked questions 
• Compatibility Mode

We've won a Red Dot Award 2019 - an internationally recognised seal of approval for great app design.

Vodafone Home Broadband App is now dark mode compatible.

To find out more about Vodafone home broadband services visit our website here https://www.vodafone.co.uk/broadband.
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