33
poor
Voi | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
38 Reports
38 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
16 Reports
16 Reports
User Feedback
30%
iOS
16 Reports
16 Reports
70%
Android
38 Reports
38 Reports
Voi - Latest Quality Issues
iOS
Jan 30, 2025
nobody
The parking lots are limited, they don't accept many vehicles. It's ridiculous especially in front of the high schools where you can't park them.
iOS
Jan 30, 2025
Careful, don’t use !
App crashes constantly and it's not possible to end ride causing big charges. Support doesn't respond.
Android
Jan 30, 2025
This was my first time with one of these scooters. Scary at first, then fun, but suggest practice on quiet roads. You have to push off with your foot before the throttle works. The main disadvantage is you're supposed to park it in a designated place, which if this is some distance from your destination defeats the object.
Android
Jan 30, 2025
the group ride doesn't work
Android
Jan 30, 2025
Monthly passes can no longer be cancelled. I cannot activate a day pass if my monthly pass has used up all the free minutes.
Android
Jan 31, 2025
30 minutes wasted seeking to get my account unlocked waste if time
iOS
Feb 1, 2025
Update while driving?
When I wanted to end my journey, I got a message saying there was a new version of the app. What? Why does a message like that appear during the journey? And not afterwards? Bad!
iOS
Feb 1, 2025
Experience from 2years user
I have used voi for 2 years already, I love how fast it goes and everything is smooth. The only thing that rrally pmo is the app often doesn't let me end the escooter, caused procrastinating the time of riding (I drove 2min but i had to wait 4 more min so that the app will br able to end the scooter), of course will charge me more. Hopefully this feature will be upgraded.
Android
Feb 3, 2025
Been using for a while and generally ok until recently. Flashlight doesn't work when parking, so get emails saying not good enough. Submitted feedback but nothing heard back. Chatbot is pretty much first-gen - absolutely pointless.
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment. So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective. Get the free app, create an account, and get rolling! HOW IT WORKS: 1. Open the app to find a nearby Voi scooter. 2. Unlock it by scanning the QR code on the handlebar. 3. Enjoy the ride and get to your destination in no time. 4. Park the scooter, and end your ride in the app. PRICING AND PASSES Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app. ROAD SAFETY BEGINS WITH YOU Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter. Go to RideLikeVoila.com to learn more about safe riding and earn free rides! AROUND THE CORNER, ACROSS THE CONTINENT Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
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