23
poor
Voi | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
72 Reports
72 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
29 Reports
29 Reports
User Feedback
29%
iOS
29 Reports
29 Reports
71%
Android
72 Reports
72 Reports
Voi - Latest Quality Issues
iOS
Nov 15, 2024
mülll
Unfortunately, customer service 👎👎👎👎👎 does not work
iOS
Nov 15, 2024
Update destroyed
Update destroys the app, no opening possible
Android
Nov 15, 2024
The app is great, the scooters are great, even parking is fine. However, the no-riding zones are drawn so badly that they become dangerous: there is no way to report this other than at the end of a ride, and these reports seem to do nothing. A new no-riding zone has almost caused several accidents because it extends onto a bridge: forcing the scooter to stop in front of moving traffic. Whoever drew the zone clearly did not follow any safety checks, and they should be liable as a result.
iOS
Nov 15, 2024
Jesper
CAN'T GET IN K THE STHCØGGE APP gets rana
Android
Nov 16, 2024
When you get an unjustified fine, there's no way to argue. I pay a subscription every month and I make sure to respect the rules but in the end I am made to pay for no good reason.
iOS
Nov 17, 2024
Can't cancel my pass
Can someone please tell me how I can cancel my monthly pass. It doesn't say "cancel" under the pass when I go to "voi pass", I want to get the 100 minute pass, but I can't buy it because the monthly pass is still running, because I can't cancel.
iOS
Nov 17, 2024
Never using voi again
Horrible customer service…. And can we all agree these big companies should stop using chatbots…..
iOS
Nov 17, 2024
theft
It said 3 free rides so I did it and unlocked the scooter and I was able to unlock the beet and my money was still gone, this is what I really call theft
iOS
Nov 17, 2024
Fraudulent in a word
You think you buy a subscription but always pay the unlock costs
Voi - Product Description
Rent an e-scooter with a simple tap on your phone, and get to anywhere in the city within minutes. Voi provides a new level of mobility to urban dwellers who want to move around freely and conveniently without compromising the environment. So swap the metro, bus or car for an electric Voi scooter and zip around the city in style, while leaving no carbon footprint. The perfect way to explore a new city, or simply experience your own hometown from a different perspective. Get the free app, create an account, and get rolling! HOW IT WORKS: 1. Open the app to find a nearby Voi scooter. 2. Unlock it by scanning the QR code on the handlebar. 3. Enjoy the ride and get to your destination in no time. 4. Park the scooter, and end your ride in the app. PRICING AND PASSES Pay per ride or get a Voi Pass and enjoy 45-minute rides for either 24 hours, 30 days or even longer. Exact prices vary between cities and may be subject to change. See current prices in your area by signing in to the Voi app. ROAD SAFETY BEGINS WITH YOU Be sure to know the rules of the road before getting on a scooter. Stay off pavements and stick to the bike lanes or close to the side curb. Never ride under the influence of drugs or alcohol, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person at a time per scooter. Go to RideLikeVoila.com to learn more about safe riding and earn free rides! AROUND THE CORNER, ACROSS THE CONTINENT Voi offers green, quick and convenient rides in more than 50 cities around Europe. Go to voi.com/locations to see if Voi is currently available in your city.
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