51
poor
Volaris | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
49%
Android
112 Reports
112 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
118 Reports
118 Reports
User Feedback
51%
iOS
118 Reports
118 Reports
49%
Android
112 Reports
112 Reports
Volaris - Latest Quality Issues
iOS
Nov 17, 2024
Good experience a bit confusing
I had a somewhat strange experience, but in the end I had to log out of my Volaris account, since I am flying from the United States to Mexico and Vane from Whatsapp could not help me either. In the end I had to figure it out, but everything went well since I already have my boarding pass. I think it's something they could improve.
Android
Nov 17, 2024
Is it me or the app does not work, not the website to request your boarding pass it is painful not to have a response from Volaris I say help x half of X but and how will I know if there are delays or something on the flight? Thank you
iOS
Nov 17, 2024
Check in does not work
Scanning passports don't work and there is no alternative way to import documents. Horrible experience
Android
Nov 17, 2024
Since yesterday on this and other devices it does not allow me to enter the application, it tells me that it is not available at the moment:(((
iOS
Nov 17, 2024
On iOS
The application does not work on iOS to check in or quote flights, before it works fine after new update it no longer works at all and to force you to check in send to the application
iOS
Nov 18, 2024
Problems with Check in
It gets stuck and full of mistakes
Android
Nov 18, 2024
Very bad to check in
Android
Nov 19, 2024
Not working, flag an unexpected error
Android
Nov 20, 2024
I stop working on my phone, besides that the supposed promotions are a farce, they promise you up to 60, 70 percent discount and at the mere hour it is more expensive than without the promotion.
Volaris - Product Description
Faster checkout: now, you can create profiles to save all your personal info. That way, you can complete your purchases in a jiffy. Check-in: when it’s time to check-in have your boarding pass at hand. My trips: find all the details you need to know about your upcoming flights. Check your itinerary, flight status, boarding gate, seats, and more. Customize your booking: add services such as checked or carry-on bags, seats, the inflight menu, or combos, even if you are already at the airport and minutes away from boarding the plane. Get help instantly: link directly to our chatbot in WhatsApp and Facebook Messenger to receive immediate assistance. Find inspiration: read about our destinations and pick a place for your next great adventure. Download the new version of our app today and take off with us.
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