25
poor

myVW | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
37%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
95 Reports
User Feedback
63%
iOS
95 Reports
37%
Android
55 Reports
myVW - Latest Quality Issues
iOS
Mar 31, 2025
Very bad app!
I keep losing connection to my car and can't connect back…I called VW and service team said takes them 7-10 days reply back to me… not to fix….
Android
Apr 1, 2025
app is not working and no one has any solutions. car hasn't been yodated with app since March 27 can't use the app to lock or start vehicle
iOS
Apr 1, 2025
What Happenned
Stopped working with Alexa and Siri Shortcuts. Please fix the functionality or put it back to how it was. Update. App not working at all anymore. So no remote access at all anymore?!? That was part of the reason I bought the car.
iOS
Apr 1, 2025
Good, could be better
Would like to Lock & Unlock the doors on my ID.4!!!
iOS
Apr 1, 2025
Wow
The app just stopped working
iOS
Apr 1, 2025
App is trash
The app works like 10 percent of the time it's constantly telling me error for anything like locking the doors or starting the car but it's good at telling me my window is open
iOS
Apr 1, 2025
18.4 breaks app. Also why all the passcode nonsense
If the app requires Face ID to even open it why must I manually type in a 4 digit code to start my car every time
Android
Apr 1, 2025
Keeps re-pairing,... loosing connection with the car. Tracks EVERYTHING and reports all data back to the fatherland. Data includes personal information which is gathered and stored for future use. Big Brother is here, and your VW is the snitch.
Android
Apr 2, 2025
Always some sort of technical issue. Now it's having issues displaying vehicle info. The vehicle control app features are now unavailable and not populating, and they wanted a review after I logged on in disappointment...so here it is your... please do better, a lot better.
myVW - Product Description
Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

Features:
• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules 
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to: 
• View battery status 
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
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