37
poor

myVW | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
39%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
83 Reports
User Feedback
61%
iOS
83 Reports
39%
Android
52 Reports
myVW - Latest Quality Issues
iOS
Nov 16, 2024
Not the best
App incorrectly states door lock/unlock status
iOS
Nov 17, 2024
New owner of new car!
Have had car for three weeks going on four weeks and have yet to use my remote start from the app have called Volkswagen multiple times and it has yet to be resolved
Android
Nov 17, 2024
It never works. Useless app
Android
Nov 17, 2024
App just decided I didn't have an account anymore and made me start all over. And because my Atlas was once a fleet vehicle, I have to call or go to a dealer, again, to get them to change that, again, because this app is trash.
iOS
Nov 17, 2024
App has gone from mediocre to useless
This app had pretty minimal functionality for ID.4: it couldn't lock/unlock doors. But after the last few updates, it no longer allows you to set the temperature for climate control remote start and it no longer lets you start/stop charging. Kudos to VW for figuring out how to turn a mediocre app into an absolutely useless one!
iOS
Nov 18, 2024
What a USELESS APP
Works then stops Works then stops… Hasn't updated in 4 days now.. any plan on fixing this?
iOS
Nov 18, 2024
24 Atlas app doesn’t work and they know it’s broken
VW knows the app doesn't work in the 24 Atlas and they don't have a fix. Worked for 3 days and hasn't worked in months. Common complaint on Reddit.
Android
Nov 18, 2024
Doesn't work
Android
Nov 19, 2024
I can't even open or lock my car, but I can control temperature. somome needs start with basics first. I think you guys shall have this app open and lock the car as well (currently, this feature is not available in your electric ID4)
myVW - Product Description
Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

Features:
• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules 
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to: 
• View battery status 
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
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