20
poor
myVW | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
134 Reports
134 Reports
User Feedback
72%
iOS
134 Reports
134 Reports
28%
Android
52 Reports
52 Reports
myVW - Latest Quality Issues
iOS
Dec 20, 2024
Vehicle not Responding / No Access to Vehicle Commands
The latest update has left me with no access to my vehicle.
Android
Dec 20, 2024
not letting me log in ) or setup
iOS
Dec 20, 2024
Useless
$50k car and owner dont even have the control to lovk unlick the csr, takes almost 3 mins to respond when sending command to warm or cool the car. With so many issues like screen blanking out and has no fix until now, radar sensor coming on for no reason, ACC when let alone hunts the road id you let go of the steering wheel and more issues besides this. VW too dlow yo respond with all the isfues
iOS
Dec 20, 2024
I almost want to key my own car
You know the best start of my day? Waking up to find the outside temp has changed once again from cold to hot and muggie, because then I know I get to spend 10 minutes moving the climate control on this app by one degree, letting it push it to the car, and then move it another one degree … until I finally get it from 80° to 65°. *Italian kissing hands emoji* A LITTLE delay between me attempting to change my settings to the app trying to update the car just seems like too much work for the devs, ya know? Oh and 99% of the time when I go to click the climate button, the “stop charging” button magically appears into that spot because the app loads the interface in clunky ways during first open. So then I have to wait until the car stops charging, reinitiate the charge, THEN open climate and spend another 10 minutes trying to get the temp to the right spot. Yeah, yeah, I know. Maybe I should wait a few seconds after I open the app for everything to load … but I'm sorry, Apple has spoiled me to expect things to all load at the same time properly the first time. Swift, am I right? Mind you, these are the OnLy TwO oPtIoNs ThIs ApP oFfErS FoR mY cAr … and they can't design them to be intuitive or … easy. K, thanks, toodles!
iOS
Dec 20, 2024
Latest version not compatible with my phone!
Please fix!!! App does not open on my older ios! 15.8.3 the app used to work well on my phone thanks for breaking it…
iOS
Dec 20, 2024
Worst app ever
This is the most glitchy and needlessly user unfriendly app I have ever used. It has been almost four years that I have been using it and it gets worse and worse each year.
Android
Dec 20, 2024
Hasn't worked for over a month now
Android
Dec 22, 2024
why so many updates!?!?
Android
Dec 22, 2024
usually says my doors are unlocked when I unlock them. kinda silly, should notify if I left doors unlocked and walked a certain distance from my car
myVW - Product Description
Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away. Features: • Remote start your engine (if vehicle is equipped)³ • Remote lock or unlock your doors² • Remote honk and flash² • Last parked location⁴ • Find and select a preferred Volkswagen dealer • Schedule service • View previous service history⁵ • Recommended maintenance schedules • Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³ Electric Vehicle owners will be able to: • View battery status • Start and stop battery charging • Manage charge and battery settings • Remotely access climate control Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted. myVW is available on most model year 2020 vehicles and newer. • Additional Information: https://www.vw.com/en/myVW • Privacy Statement: https://www.vw.com/en/privacy.html • Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell • myVW Terms of Service: https://www.vw.com/en/terms.html#myvw • Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html ¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet. ²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely. ³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply. ⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle. ⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
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