17
poor
myVW | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
35%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
138 Reports
138 Reports
User Feedback
65%
iOS
138 Reports
138 Reports
35%
Android
73 Reports
73 Reports
myVW - Latest Quality Issues
Android
Jan 27, 2025
Love the app... Just wished if there was an issue why remote start isn't starting. My coolant was literally a spoonful below minimum.... Nowhere on the app did it say where there was an issue or why I had a light on.... Otherwise love the ability to start and lock or unlock from the app
iOS
Jan 27, 2025
New update broke it
After new update….can't do anything anymore
iOS
Jan 27, 2025
Unreliable
The remote start works 50% of the time if I'm lucky. It will allow me to lock and unlock, but remote start is always a problem. The error code will read maximum attempts used after one try.
iOS
Jan 27, 2025
ID4
App can be glitchy. Get constant errors trying to start climate control. No remote locking and unlocking. Doesn't give you much charging info on app. Would like to see charge current kW delivery. Needs way more control and more improved software.
iOS
Jan 27, 2025
CANT LOG IN
I just got a new car and I tried using the app and it just keeps saying I logged in to many times when I haven't even logged in. Very disappointing since I was Ted to experience the new app with my new car. I even changed my password but it says it's not the correct one either way.
iOS
Jan 28, 2025
Update brought about a bug
The last update has revealed a bug for the home charging location that wasn't there before the update.
Android
Jan 29, 2025
This app is pretty non-functional. It consistently shows the wrong battery charge level.
Android
Jan 29, 2025
Either doesn't recognize login information after awhile or doesn't sync up after forcing an update. Hate the limitations.
Android
Jan 30, 2025
App will not stay connected to my VW. It is great when it works but it stops working every few weeks.
myVW - Product Description
Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away. Features: • Remote start your engine (if vehicle is equipped)³ • Remote lock or unlock your doors² • Remote honk and flash² • Last parked location⁴ • Find and select a preferred Volkswagen dealer • Schedule service • View previous service history⁵ • Recommended maintenance schedules • Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³ Electric Vehicle owners will be able to: • View battery status • Start and stop battery charging • Manage charge and battery settings • Remotely access climate control Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted. myVW is available on most model year 2020 vehicles and newer. • Additional Information: https://www.vw.com/en/myVW • Privacy Statement: https://www.vw.com/en/privacy.html • Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell • myVW Terms of Service: https://www.vw.com/en/terms.html#myvw • Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html ¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet. ²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely. ³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply. ⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle. ⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
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