62
fair
Vons Deals & Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
36 Reports
36 Reports
User Feedback
32%
iOS
36 Reports
36 Reports
68%
Android
77 Reports
77 Reports
Vons Deals & Delivery - Latest Quality Issues
Android
Nov 13, 2024
After several months of NOT being able to search the app. for my needed groceries, and failed attempts to uninstall, then reinstall the app. I decided to pull the plug on the VONS APP. I've replaced the app. with Instacart. At least through Instacart I can view the items I'll be ordering with the app. NOT constantly error and fail.
iOS
Nov 13, 2024
App Not Working
I used to love the Vons app, but for almost a week now it has been having issues and not allowing me to use anything. Every page other than homepage is blank. There's also nowhere to properly report this. I've tried the chat feature; I've tried providing feedback on the support page; I've even done the uninstall and reinstall four separate times; but, nothing seems to be getting resolved. Sad to say but with so many coupons now being digital, if I'm unable to view and use them, then I will have to shop elsewhere in order to budget the groceries.
iOS
Nov 14, 2024
App slow since last update
I love the convenience of using the Vons app for grocery delivery (especially that it now remembers my preferred substitutions), but it's been laggy since the last update.
iOS
Nov 15, 2024
Sloooow
The Vons app is slow to load and often glitches. It is tiresome to switch between products and Pages because it takes too long to load ….makes shopping not fun.
Android
Nov 15, 2024
I've tried adding my phone number and it's rejecting my phone number. Why is that? Obviously there's something wrong with the setup.
Android
Nov 16, 2024
As an employee, I've heard all sorts of complaints on how confusing the app is. I think it got more confusing when the online ordering was merged with Vons 4 U. I see customers are adding (clipping deals) to their cart (online order), rather than their basic List. For me, the Associate Sandwich Meal deal needs an update. We stopped receiving the larger bags of chips (the $2.49 price). Now we're receiving the $1.49, 2 oz size of chips. But neither size works with the deal now.
Android
Nov 17, 2024
Just plain difficult.
Android
Nov 17, 2024
This is a tricky app. Because it's nice to be able to order food and have it delivered. But my experience was not a good one. All the prices were different at the store then online. And if I wouldn't have noticed it, they would have gotten $50 more than they deserved, out of my food stamps. And they had carton fees and taxes that they claim they didn't know what they were. So I felt theydidn't deserve to charge either and I questioned it and won. Don't just accept all the fees that are there
iOS
Nov 18, 2024
Sloooow
The Vons app is slow to load and often glitches. It is tiresome to switch between products and Pages because it takes too long to load ….makes shopping not fun.
Vons Deals & Delivery - Product Description
Shop, save and plan your meals with our all-in-one app. Get everything you need - from fresh produce and deli orders to pet food and prescriptions - in store or for pickup or delivery. Find and save with weekly deals, coupons and offers. And, easily earn and redeem rewards as you shop. With our app, you can: SHOP EASIER Quickly add items to your list or cart based on frequent purchases, recommendations and more. View and shop from past orders at any time. Save with deals & rewards: Find hundreds of weekly coupons, deals and other offers. Plus, earn, track and redeem rewards as you shop. Get convenient delivery: Have your order conveniently delivered to your home - or to your vehicle with DriveUp & Go. Track your order status and get notifications. Check-in curbside to let us know you’re here. Shop IN Store Mode: Use the app in store to find items by aisle locations, then scan to check prices and deals. Create lists: Make the most of any order or store run by adding items to your shopping list. Plan meals: Make sure you get the ingredients you need at the budget you want when selecting from our delicious recipes. TRY OUR PHARMACY: Easily manage, transfer, and refill prescriptions for both family and pets. Access vaccines, tests, and consolidate records seamlessly. BUILD HEALTHY HABITS: Monitor your nutrition, steps, sleep, and activities. Earn rewards as you eat better, move more, and stay active. Plus, we’re always cooking up new ways to make shopping easier and more enjoyable. Download the app and sign up or sign in with your account to shop, save and plan your next meal.
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