77
good
Vons Deals & Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
69 Reports
69 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
19 Reports
19 Reports
User Feedback
22%
iOS
19 Reports
19 Reports
78%
Android
69 Reports
69 Reports
Vons Deals & Delivery - Latest Quality Issues
Android
Dec 7, 2024
The ads I see on tv and my phone make me never want to shop here again.
iOS
Dec 8, 2024
Can’t even
So, I'm in line with 10 gallons of water as the sign said 10/$10. The. He let says I need the digital coupon. I download the app in line and apparently everyone else in my family is associated with my cell phone, and messages and links are being sent to their emails. But can I get a code to my email? Nope. So I paid full price.
Android
Dec 8, 2024
Had given the app that VyStar rating go to open up the app and is gone been trying to get it downloaded again it doesn't want to load it doesn't want to give me my deal that I had saved and had clipped it's really awful now.
iOS
Dec 9, 2024
The search function doesn’t work for products
The search function doesn't work for products
iOS
Dec 9, 2024
Frustrating
This app is extremely frustrating. It often fails to load. I have been so frustrated with it that I have considered shopping at another grocery. When it works, it's good. The problem is that it is incredibly inconsistent. I've discussed with store manager and they have shared that they have gotten similar feedback from other customers. Time to revamp our get a new team to work on it.
iOS
Dec 10, 2024
Good except can’t say “I’m on my way” for pickup
I'm not sure how to get through about my issue other than leaving a bad review. I have tried several times now to use the app to do grocery pickup but it never works as intended. I click the “I'm on my way” button and it briefly flashes a loading icon then nothing happens. If this gets resolved I'd gladly give the app five stars.
iOS
Dec 11, 2024
Is this app for humans?
I have been a Vons/Pavilions club member since I have been an adult and have shopped with my parents and grandparents before that…now we have the Vons app, which is so incredibly complicated and un-user friendly that it makes going the store an entirely new stressful experience. Besides the app constantly changing its layout and the function that the user selects, it also has 4-5 different menus and screens with coupons to clip, and online only deals that need to be added to your account prior to checkout. Then at checkout I was informed by the check stand attendant that I needed to recall the deal and price for each item because she is unable to determine which groceries I have in my cart that carry a discount. So I got to look like a fool in a full line of frustrated customers while I attempted to explain that I was shopping got deals on items I wanted and I was not certain how the app was supposed to be utilized if I was already shopping in the store physically. I can understand special deals that need to be accessed online, but what happened to the regular club card discount? An app does not always simplify or make things more convenient…
Android
Dec 18, 2024
Love Vons, especially the pharmacy personnel. The app offers clear product descriptions and photos, but doesn't include the aisle, or section thereof, where one can actually find a bag of finely ground pecans. The app is wily about pushing promotions. It keeps a full history of one's purchases, and regularly temps the buyer with a significant discount on a regularly purchased item, or proposes another product that may prove an advance over what one is buying this week. Reward points included.
Android
Dec 18, 2024
This app used to work flawlessly until the Points History stopped updating. You're still rewarded the rewards points but the Points History stopped updating. The Purchase History is updating and you can still your purchases. I tried to report the issue through the app but it seems you can only report problems on the up when it involves an online order.
Vons Deals & Delivery - Product Description
Shop, save and plan your meals with our all-in-one app. Get everything you need - from fresh produce and deli orders to pet food and prescriptions - in store or for pickup or delivery. Find and save with weekly deals, coupons and offers. And, easily earn and redeem rewards as you shop. With our app, you can: SHOP EASIER Quickly add items to your list or cart based on frequent purchases, recommendations and more. View and shop from past orders at any time. Save with deals & rewards: Find hundreds of weekly coupons, deals and other offers. Plus, earn, track and redeem rewards as you shop. Get convenient delivery: Have your order conveniently delivered to your home - or to your vehicle with DriveUp & Go. Track your order status and get notifications. Check-in curbside to let us know you’re here. Shop IN Store Mode: Use the app in store to find items by aisle locations, then scan to check prices and deals. Create lists: Make the most of any order or store run by adding items to your shopping list. Plan meals: Make sure you get the ingredients you need at the budget you want when selecting from our delicious recipes. TRY OUR PHARMACY: Easily manage, transfer, and refill prescriptions for both family and pets. Access vaccines, tests, and consolidate records seamlessly. BUILD HEALTHY HABITS: Monitor your nutrition, steps, sleep, and activities. Earn rewards as you eat better, move more, and stay active. Plus, we’re always cooking up new ways to make shopping easier and more enjoyable. Download the app and sign up or sign in with your account to shop, save and plan your next meal.
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