45
poor
Vrbo Vacation Rentals | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
38%
Android
187 Reports
187 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
303 Reports
303 Reports
User Feedback
62%
iOS
303 Reports
303 Reports
38%
Android
187 Reports
187 Reports
Vrbo Vacation Rentals - Latest Quality Issues
iOS
Nov 15, 2024
Very bad
Bad app its hard to get refund when you cancel the bookings
iOS
Nov 15, 2024
Don’t use this company
They allow the hosts to cancel your booking with a reason, don't use them . Use ABNB or others
iOS
Nov 15, 2024
Location.
Location is never listed on this site like booking or other sites. How will you know what the neighborhood looks like or if the location is near things you want to do. It is crazy to ask someone to book then give location and it doesn't meet what they are looking for.
iOS
Nov 16, 2024
Find trip
I cannot find my trip
iOS
Nov 16, 2024
A angry customer
They did me the same way Vrbo told me if I can prove that the house was a total mess. They will refund me my money back when I sent them the proof they said I had to get in touch with the owner. The owner knew exactly how the house was, so why would I need to get in touch with them, but I did and they said to me there will be no refund Vrbo used to be a better company than this they went down a lot I never had a problem like this before out of this company but the scenario of the story is it's going on two years and they tell me I have to wait for a email.Really SMH
iOS
Nov 16, 2024
Map locks up
App is ok but whenever I scroll maps for more than a few mins, the app locks up and I have to hard exit/reload. Frustrating.
iOS
Nov 17, 2024
Nothing on VRBO is actually available
Don't waste your time. Most listings aren't available and the ‘host' doesn't have access to the properties they list. Takes 24 hours for each request to ‘time-out ‘ without a response .
iOS
Nov 18, 2024
Good App but with glitches
I have used this app for the majority of bookings without too many issues. The problem seems to be with viewing reviews and owner feedback. I recently posted a review but it didn't appear on the site. It seems there is at least a 3 month lag. I have also received an email saying the owner has left a customer review but I can't see anywhere on the app where I can view this.
iOS
Nov 18, 2024
Horrible app
Made reservations though Expedia Could not use your app Never again
Vrbo Vacation Rentals - Product Description
Stay with Vrbo to get more stays. Introducing One Key, the first loyalty program from any major vacation rental platform. One Key is a loyalty program that rewards you no matter how you travel. You’ll earn rewards across Vrbo, Expedia, and Hotels.com, and you can redeem those rewards the next time you book an eligible vacation home, flight, a hotel, car rentals, and more. Whether you’re looking for an A-frame, a beach house, or a condo, it’s on Vrbo. Find the place for you and your people. • EARN OneKeyCash™ and use it across Vrbo, Expedia, and Hotels.com • SEARCH for unique places to stay in 190+ countries • PLAN and collaborate with your people using Trip Boards and group chat • BOOK securely from your phone or tablet • TRAVEL anywhere and share trip details with your group With the Vrbo app, you can: EARN • One Key is the first loyalty program from a major vacation rental platform. • Book and earn rewards on vacation rentals. • Use OneKeyCash across Expedia, Vrbo, and Hotels.com. SEARCH • Browse private vacation homes complete with pools, backyards, and more. • Find unique vacation homes not listed on other platforms. • Filter by preference: price, location, amenities, and more. • See property photos and reviews at a glance. • Have questions about a property? Get quick answers from our virtual assistant. PLAN • Tap the heart icon to save and compare your favorites easily. • Invite friends and family to join your Trip Board. • Leave comments and vote for your favorite properties. • Keep your trip conversations in one place and chat with your group in real-time from anywhere. BOOK • Have questions? Message the owner or manager to ask about the property. • Book and pay securely on the Vrbo app with your credit card. TRAVEL • Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information, even when offline. • Share important trip details with your people by adding them to your trip. • Access your conversations and message homeowners from your device anytime Find the perfect vacation rental with Vrbo. Note: currency is displayed as USD in the property listings unless otherwise noted. Please visit www.vrbo.com/mobile for more information about the Vrbo app.
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