48
poor
Vrbo Vacation Rentals | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
334 Reports
334 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
268 Reports
268 Reports
User Feedback
45%
iOS
268 Reports
268 Reports
55%
Android
334 Reports
334 Reports
Vrbo Vacation Rentals - Latest Quality Issues
Android
Jan 26, 2025
I was pleased to find a suitable place for our vacation here, but I am confused by the price breakdown, which does not match, which is why I give it 4 stars and not 5.
iOS
Jan 26, 2025
Reviews are extremely unreliable
Would recommend anyone using this platform to book accommodations also use Google to get a more realistic portrayal of the property they're booking.
iOS
Jan 26, 2025
Not great
The app is not great. The pictures on the properties are misleading and when you complain, you get the run around, using all the time down to not compensate you.
iOS
Jan 27, 2025
Not user friendly
Frustrating app. When I click on the email link to see how the host rated me, it doesn't take me to the rating nor is it readily apparent where the rating is.
iOS
Jan 27, 2025
Need more features on App
This app doesn't have the ease of use like others do. I would like to have the rating of guest and host easily viewed. This helps me decide if I would go back for another visit and also what I can do differently as a guest. Please consider this option for future upgrades.
iOS
Jan 27, 2025
Info won’t load on app, desktop, or mobile browser
I couldn't access the keys to my trip on my laptop, app, or mobile browser. I was constantly met with “there was an error on our end” I had to message the host directly to copy and paste the info into our message thread.
iOS
Jan 27, 2025
CS is awful
Host cancelled my reservation twice and keeps listing it. They provide no feedback or reasoning as to why. That's not ideal when you have a trip that's two weeks out. Chat is horrific and you can't reach any reps. There's no security when using this app compared to Airbnb.
iOS
Jan 27, 2025
Price Quadrupled
I searched and chose a property and requested rental . Owner said I shouldn't book more than 90 days out and resent quote at quadruple the cost. Now I am searching new properties and I see his original listing back at the original low price??? Is there a rule you can't book in advance? Why is his listing back up at the lower price?? Tried to talk with someone, but no luck. Next I guess I'll harass the owner.
iOS
Jan 28, 2025
App crashes when viewing booking
App opens fine but can't view booking.
Vrbo Vacation Rentals - Product Description
Stay with Vrbo to get more stays. Introducing One Key, the first loyalty program from any major vacation rental platform. One Key is a loyalty program that rewards you no matter how you travel. You’ll earn rewards across Vrbo, Expedia, and Hotels.com, and you can redeem those rewards the next time you book an eligible vacation home, flight, a hotel, car rentals, and more. Whether you’re looking for an A-frame, a beach house, or a condo, it’s on Vrbo. Find the place for you and your people. • EARN OneKeyCash™ and use it across Vrbo, Expedia, and Hotels.com • SEARCH for unique places to stay in 190+ countries • PLAN and collaborate with your people using Trip Boards and group chat • BOOK securely from your phone or tablet • TRAVEL anywhere and share trip details with your group With the Vrbo app, you can: EARN • One Key is the first loyalty program from a major vacation rental platform. • Book and earn rewards on vacation rentals. • Use OneKeyCash across Expedia, Vrbo, and Hotels.com. SEARCH • Browse private vacation homes complete with pools, backyards, and more. • Find unique vacation homes not listed on other platforms. • Filter by preference: price, location, amenities, and more. • See property photos and reviews at a glance. • Have questions about a property? Get quick answers from our virtual assistant. PLAN • Tap the heart icon to save and compare your favorites easily. • Invite friends and family to join your Trip Board. • Leave comments and vote for your favorite properties. • Keep your trip conversations in one place and chat with your group in real-time from anywhere. BOOK • Have questions? Message the owner or manager to ask about the property. • Book and pay securely on the Vrbo app with your credit card. TRAVEL • Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information, even when offline. • Share important trip details with your people by adding them to your trip. • Access your conversations and message homeowners from your device anytime Find the perfect vacation rental with Vrbo. Note: currency is displayed as USD in the property listings unless otherwise noted. Please visit www.vrbo.com/mobile for more information about the Vrbo app.
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