44
poor
VR Matkalla | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
18 Reports
18 Reports
User Feedback
26%
iOS
18 Reports
18 Reports
74%
Android
52 Reports
52 Reports
VR Matkalla - Latest Quality Issues
iOS
Jan 19, 2025
Pilipalipii
Travelling by train has been made damn difficult. With updates and constant password update decks, or rather logging into the entire app, made it damn difficult. Sometimes impossible. I wonder if the idea behind some of VR's many overpaid pilipali bosses is?
Android
Jan 19, 2025
Logging in doesn't work at all. The link will be received in the email, but when you change the password then indicate that the link has expired.
iOS
Jan 20, 2025
Not working with iPhone 16
This ”new login” feature is not working at all.
iOS
Jan 20, 2025
Difficult to sign in
The newer sign in method has some issues with iOS.
Android
Jan 20, 2025
Didn't get to set a new password when says that link expired. I got to work by copying the link and pasting it into the browser.
Android
Jan 23, 2025
Tickets are already so expensive...
Android
Jan 24, 2025
VR is a completely bad and expensive means of transportation! The trains either don't run, or if they do, they are always late for some excuse! How could this even be sent???
Android
Jan 29, 2025
very costly tickets
Android
Jan 29, 2025
I want to be able to write about problems I'm experiencing. I don't want to pay to call and tell them. There is no email address for customer service.
VR Matkalla - Product Description
The VR Matkalla app is a travel companion that can help you at every stage of your journey. START TRAVELLING The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets, and season tickets for regular travellers. Starting or continuing your journey in the capital region is easy! You can buy a handy HSL single ticket for your journey. We will send your ticket to both the app and your email. You can pay for your journey using online banking, a payment card, MobilePay, Siirto or Epassi. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in the app. This means that you can buy your ticket on your computer at home and still travel with that same ticket on your phone. WHERE WOULD YOU LIKE TO SIT? You can conveniently reserve a seat using the coach map when buying a ticket. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Class or the restaurant car’s upstairs section, which offers the best view. You can also buy a ticket for your travel companion, bicycle, or pet. PLANS CAN CHANGE Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can easily change your seat and departure time yourself. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change. WHERE ARE WE AT? With the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. You will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers, and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from. YOU WILL ALWAYS KNOW YOUR BENEFITS For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even better. You can find our tips and benefits in the Messages section of the VR Matkalla app. We continuously develop our app. You can now also check the carbon footprint of the journeys you’ve taken in the past 12 months. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car?
All intellectual property rights, including trademarks and word marks, are the property of respective owners